Royalton Chic Cancun
Cancun 5.0
Overview
Exclusively located between the Nichupte Lagoon and the Caribbean Sea, Royalton Chic Cancun offers a vibrant adults-only experience with exceptional service, stylish architecture, incredible food, and curated cocktails for couples, groups, singles, or friends looking to enjoy an All-In Luxury® holiday.
This adults-only resort’s stunning white-sand beach and its breathtaking clear turquoise waters are the perfect scenario for you to party your way. Whether you are lounging on the beach, treating yourself at The Royal Spa or dancing in the high-energy foam pool party, you will be surrounded by details that have been carefully crafted to meet your every need.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
458
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Sunset view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Sunset view
- Maximum 4 adults
- No more than 4 guests in the room
- Royalton Signature rain shower
- Garment steamer
- 24 hour room service
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
- USB charging stations
- Coffee maker upon request
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Oceanfront
- Maximum 4 adults
- No more than 4 guests in the room
- Royalton Signature rain shower
- Garment steamer
- 24 hour room service
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
- USB charging stations
- Coffee maker upon request
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Sunset view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Sunset view
- Maximum 4 adults
- No more than 4 guests in the room
- Butler service
- Royalton Signature rain shower
- Garment steamer
- 24 hour room service
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
- USB charging stations
- Coffee maker upon request
Services and amenities included with Diamond Club™ rooms:
- Preferred room locations
- Butler service
- Private pool for Diamond Club™ guests
- Nightly turndown service
- Preferential reservations in à la carte restaurants
- Exclusive beach area with dedicated bar and waiter service
- Distinctive wrist bracelet
- Personalized check-in and check-out at the lounge
- Complimentary early check-in and late check-out (subject to availability)
- Diamond Club™ Lounge private access
- Selected premium drinks menu available in lounge (some restrictions apply)
- Daily, continental breakfast service in lounge
- Evening hors d’oeuvres and afternoon snacks including decadent desserts in lounge
- Upgraded room service menu
- Selection of pillows from The Royal Spa pillow menu
- Upgraded robes and slippers in room
- Exclusive discounts on spa treatments and services (some restrictions apply)
- Selection of in-suite liquors (one bottle per week)
- Upgraded mini-bar restocked daily (according to consumption)
- Complimentary access to the Level 18 - Rooftop Cabana Lounge pool area and national drinks (including alcoholic beverages) menu included.
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Oceanfront
- Maximum 4 adults
- No more than 4 guests in the room
- Butler service
- Royalton Signature rain shower
- Garment steamer
- 24 hour room service
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
- USB charging stations
- Coffee maker upon request
Services and amenities included with Diamond Club™ rooms:
- Preferred room locations
- Butler service
- Private pool for Diamond Club™ guests
- Nightly turndown service
- Preferential reservations in à la carte restaurants
- Exclusive beach area with dedicated bar and waiter service
- Distinctive wrist bracelet
- Personalized check-in and check-out at the lounge
- Complimentary early check-in and late check-out (subject to availability)
- Diamond Club™ Lounge private access
- Selected premium drinks menu available in lounge (some restrictions apply)
- Daily, continental breakfast service in lounge
- Evening hors d’oeuvres and afternoon snacks including decadent desserts in lounge
- Upgraded room service menu
- Selection of pillows from The Royal Spa pillow menu
- Upgraded robes and slippers in room
- Exclusive discounts on spa treatments and services (some restrictions apply)
- Selection of in-suite liquors (one bottle per week)
- Upgraded mini-bar restocked daily (according to consumption)
- Complimentary access to the Level 18 - Rooftop Cabana Lounge pool area and national drinks (including alcoholic beverages) menu included.
Amenities
- Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
- Elevators.
- Public areas wheelchair accessible
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Adults only
- ROOFTOP CABANA LOUNGE - LEVEL 18 Enjoy the hottest daytime pool party in Cancun at Level 18 Rooftop Cabana Lounge. Sitting 18 stories above the glimmering lights of the Cancun Strip, the newest Royalton feature. Soak up the sun by the rooftop pool, unwind in an elegant cabana with a favorite cocktail and savor refined Mexican cuisine all while enjoying panoramic views of the Cancun shoreline. Level 18 Rooftop Cabana Lounge is an elevated adults-only luxury experience you won’t want to miss.
| Type | Amenities | |
|---|---|---|
| Moonlight Lobby Bar | Bar, Lobby bar | |
| Taboo Lounge | Bar, Lounge | |
| Munchies Pool Bar | Bar, Pool bar | |
| Sublime Swim-Up Bar | Bar, Swim-up bar |
Check-out time: 12 p.m.
Wi-Fi
- Throughout the property
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Elements | Buffet | International | Breakfast, Dinner, Lunch | Dress code |
| Insomnia Café | Café | Coffee and Pastries | All day dining | Dress code |
| La Hacienda | À la carte | Mexican | Dinner | Dress code |
| Chopstick | À la carte | Asian Fusion | Dinner | Dress code |
| Vespa Ristorante | À la carte | Italian | Dinner | Dress code |
| Hunter Steakhouse | À la carte | Grill/steak house | Dinner | Dress code |
| Excite Sports Bar and Lounge | Snack bar | Pub & Grill | Snacks | Dress code |
| Cloud 9 ($) | À la carte | Contemporary Gastronomy | Dinner | ($), Dress code, Reservations required |
| Level 18 - Rooftop Cabana Lounge ($) | À la carte | Mexican | Dinner, Lunch, Snacks | ($), Dress code |
- Rooms: 458
- Eco-friendly hotel
- Fitness centre
- Fitness classes
- Salon available ($)
- Spa
- Spa treatments available ($)
- Beach front
- Public beach
-
All-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Pools
- Adults only pools: 4
- Heated pools: 3
- Indoor pools: 1
- Jetted pools: 2
- Outdoor pools: 3
- Cabanas available ($)
- Day club available ($)
Water sports
- Motorized watersports available ($)
- Non-motorized watersports available ($)
Other sports
- Tour excursions available ($)
Other activities
- Beach activities
- Daily activities
- Nightly entertainment
- 24 hour front desk
- Concierge
- Giftshop available ($)
- Laundry services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Tour desk available ($)
- Wedding facilities available ($)
Exterior
Lobby
Pool
Pool
Insomnia Café
Taboo Lounge
Munchies Pool Bar
Excite Sports Bar and Lounge
Diamond Club™ Pool Bar
La Hacienda Restaurant
Chopstick Restaurant
Vespa Restaurant
Cloud 9 Restaurant
Level 18 Aerial View
Level 18 Bar
Gym
Spa
Meeting Space
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.6
-
Location 4.8
-
Rooms 4.6
-
Service 4.6
-
Value 4.4
The Royalton Chic never disappoints.
proreach (Cambridge, Canada) on Nov 30, 2025
This was my fourth time visiting the Royalton Chic and it won't be my last. This trip started off with being introduced to our butlers, Caesar and Gilbert. Since this was our fourth time at the resort, we didn't need much of an overview of the resort. Unfortunately, because of our early flight our room was not ready but Cesar and Gilbert assured us that as soon as it was ready they would let us know. They didn't. Just let us know. They went above and beyond and came down to the diamond Club pool to not just notify us that the room was ready (but we we're enjoying the diamond Club pool too much at the time to leave the pool). So they asked for our luggage tags and made arrangements for our luggage to be taken to our room so that when we went up everything would already be there. I have to say The service we received from our butlers to the staff at both the diamond Club pool as well as the diamond Club lounge helped make our trip memorable and we will definitely be back within the next year.
Second time here & great stay
Getaway721503 on Nov 29, 2025
This was our second time staying at Royalton CHIC, and the main reason we came back was because of Kevin — our favourite poolside server. From the moment we arrived, he remembered us and made us feel genuinely welcomed, not just like another guest. His energy, kindness, and attention to detail truly made our trip unforgettable. Kevin goes above and beyond every single day. Whether it was keeping our drinks coming, checking in to make sure we had everything we needed, or just making us laugh and feel taken care of, his service was consistently exceptional. You can tell he genuinely loves what he does, and that makes such a difference in the experience. Royalton CHIC is already an amazing resort, but staff like Kevin are what turn a great vacation into an unforgettable one. We will absolutely be back again — and Kevin is a huge part of why. If you’re poolside and Kevin is your server, you are in the best hands! I will say, we had a romantic dinner on the beach booked however the weather wasn’t the best. We weren’t told it was cancelled until we arrived for it so we missed out on that completely & didn’t have time to book a new reso for dinner. The elevators are HORRIBLE. They are incredibly slow
Vacation Offers
-
Receive up to $600 USD in resort coupons with a minimum 3-night stay at select all-inclusive Royalton Resorts in Mexico and the Caribbean.
St. Lucia, Antigua, Montego Bay, Punta Cana, Cancun, Riviera Maya, Grenada
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