Royalton Chic Cancun
Cancun 5.0
Overview
Exclusively located between the Nichupte Lagoon and the Caribbean Sea, Royalton Chic Cancun offers a vibrant adults-only experience with exceptional service, stylish architecture, incredible food, and curated cocktails for couples, groups, singles, or friends looking to enjoy an All-In Luxury® holiday.
This adults-only resort’s stunning white-sand beach and its breathtaking clear turquoise waters are the perfect scenario for you to party your way. Whether you are lounging on the beach, treating yourself at The Royal Spa or dancing in the high-energy foam pool party, you will be surrounded by details that have been carefully crafted to meet your every need.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
458
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Sunset view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Sunset view
- Maximum 4 adults
- No more than 4 guests in the room
- Royalton Signature rain shower
- Garment steamer
- 24 hour room service
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
- USB charging stations
- Coffee maker upon request
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Oceanfront
- Maximum 4 adults
- No more than 4 guests in the room
- Royalton Signature rain shower
- Garment steamer
- 24 hour room service
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
- USB charging stations
- Coffee maker upon request
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Sunset view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Sunset view
- Maximum 4 adults
- No more than 4 guests in the room
- Butler service
- Royalton Signature rain shower
- Garment steamer
- 24 hour room service
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
- USB charging stations
- Coffee maker upon request
Services and amenities included with Diamond Club™ rooms:
- Preferred room locations
- Butler service
- Private pool for Diamond Club™ guests
- Nightly turndown service
- Preferential reservations in à la carte restaurants
- Exclusive beach area with dedicated bar and waiter service
- Distinctive wrist bracelet
- Personalized check-in and check-out at the lounge
- Complimentary early check-in and late check-out (subject to availability)
- Diamond Club™ Lounge private access
- Selected premium drinks menu available in lounge (some restrictions apply)
- Daily, continental breakfast service in lounge
- Evening hors d’oeuvres and afternoon snacks including decadent desserts in lounge
- Upgraded room service menu
- Selection of pillows from The Royal Spa pillow menu
- Upgraded robes and slippers in room
- Exclusive discounts on spa treatments and services (some restrictions apply)
- Selection of in-suite liquors (one bottle per week)
- Upgraded mini-bar restocked daily (according to consumption)
- Complimentary access to the Level 18 - Rooftop Cabana Lounge pool area and national drinks (including alcoholic beverages) menu included.
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Oceanfront
- Maximum 4 adults
- No more than 4 guests in the room
- Butler service
- Royalton Signature rain shower
- Garment steamer
- 24 hour room service
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
- USB charging stations
- Coffee maker upon request
Services and amenities included with Diamond Club™ rooms:
- Preferred room locations
- Butler service
- Private pool for Diamond Club™ guests
- Nightly turndown service
- Preferential reservations in à la carte restaurants
- Exclusive beach area with dedicated bar and waiter service
- Distinctive wrist bracelet
- Personalized check-in and check-out at the lounge
- Complimentary early check-in and late check-out (subject to availability)
- Diamond Club™ Lounge private access
- Selected premium drinks menu available in lounge (some restrictions apply)
- Daily, continental breakfast service in lounge
- Evening hors d’oeuvres and afternoon snacks including decadent desserts in lounge
- Upgraded room service menu
- Selection of pillows from The Royal Spa pillow menu
- Upgraded robes and slippers in room
- Exclusive discounts on spa treatments and services (some restrictions apply)
- Selection of in-suite liquors (one bottle per week)
- Upgraded mini-bar restocked daily (according to consumption)
- Complimentary access to the Level 18 - Rooftop Cabana Lounge pool area and national drinks (including alcoholic beverages) menu included.
Amenities
- Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
- Elevators.
- Public areas wheelchair accessible
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Adults only
- ROOFTOP CABANA LOUNGE - LEVEL 18 Enjoy the hottest daytime pool party in Cancun at Level 18 Rooftop Cabana Lounge. Sitting 18 stories above the glimmering lights of the Cancun Strip, the newest Royalton feature. Soak up the sun by the rooftop pool, unwind in an elegant cabana with a favorite cocktail and savor refined Mexican cuisine all while enjoying panoramic views of the Cancun shoreline. Level 18 Rooftop Cabana Lounge is an elevated adults-only luxury experience you won’t want to miss.
| Type | Amenities | |
|---|---|---|
| Moonlight Lobby Bar | Bar, Lobby bar | |
| Taboo Lounge | Bar, Lounge | |
| Munchies Pool Bar | Bar, Pool bar | |
| Sublime Swim-Up Bar | Bar, Swim-up bar |
Check-out time: 12 p.m.
Wi-Fi
- Throughout the property
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Elements | Buffet | International | Breakfast, Dinner, Lunch | Dress code |
| Insomnia Café | Café | Coffee and Pastries | All day dining | Dress code |
| La Hacienda | À la carte | Mexican | Dinner | Dress code |
| Chopstick | À la carte | Asian Fusion | Dinner | Dress code |
| Vespa Ristorante | À la carte | Italian | Dinner | Dress code |
| Hunter Steakhouse | À la carte | Grill/steak house | Dinner | Dress code |
| Excite Sports Bar and Lounge | Snack bar | Pub & Grill | Snacks | Dress code |
| Cloud 9 ($) | À la carte | Contemporary Gastronomy | Dinner | ($), Dress code, Reservations required |
| Level 18 - Rooftop Cabana Lounge ($) | À la carte | Mexican | Dinner, Lunch, Snacks | ($), Dress code |
- Rooms: 458
- Eco-friendly hotel
- Fitness centre
- Fitness classes
- Salon available ($)
- Spa
- Spa treatments available ($)
- Beach front
- Public beach
-
All-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Pools
- Adults only pools: 4
- Heated pools: 3
- Indoor pools: 1
- Jetted pools: 2
- Outdoor pools: 3
- Cabanas available ($)
- Day club available ($)
Water sports
- Motorized watersports available ($)
- Non-motorized watersports available ($)
Other sports
- Tour excursions available ($)
Other activities
- Beach activities
- Daily activities
- Nightly entertainment
- 24 hour front desk
- Concierge
- Giftshop available ($)
- Laundry services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Tour desk available ($)
- Wedding facilities available ($)
Exterior
Lobby
Pool
Pool
Insomnia Café
Taboo Lounge
Munchies Pool Bar
Excite Sports Bar and Lounge
Diamond Club™ Pool Bar
La Hacienda Restaurant
Chopstick Restaurant
Vespa Restaurant
Cloud 9 Restaurant
Level 18 Aerial View
Level 18 Bar
Gym
Spa
Meeting Space
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.6
-
Location 4.8
-
Rooms 4.6
-
Service 4.6
-
Value 4.4
Luxury Stay
Alyssa H on Jan 10, 2026
I had an amazing experience at the Royalton Chic! From the moment we stepped in the door we were greeted by the amazing room division manager, Gabriel. He was incredibly welcoming and accommodating, even helping us get restaurant reservations almost every night! I have stayed at a few other resorts in Cancun and can say the buffet here was the best I have encountered by far. There were great options every day for breakfast, lunch, and dinner. The waitstaff there was also incredible! Special shoutout to Leyva, we saw him almost every night and was always happy to see us! I love the number of bar options that the Royalton Chic had. From the pool bar, to the lobby bar, to the third floor “party” bar (Taboo), there were definitely no issues getting tasty cocktails with great service. Carlos at the lobby bar made sure we never went thirsty! ?? Out of all the restaurants at the resort, the Hunter steakhouse was my favorite. Not only did it feel classy and sophisticated, the food was amazing! Our waiter, Miguel, just made our experience 10x better with his friendliness and incredible recommendations. My favorite thing about the Royalton Chic was the amount of events happening on the daily. From workout classes, to pool parties, to beach volleyball, to evening entertainment and after parties, there was truly no way to be bored. Overall I had an amazing experience staying at the Royalton Chic, and the amazing staff there made me feel so welcome and like I was truly living a luxury life. I would recommend this resort to anyone and would 100% stay here again in the future!
Great option for AI in Cancun!
michaelrr2017 (Dallas, United States) on Jan 10, 2026
I did a lot of research on AI's in Cancun and was very happy with the choice. AI's are risky and can be a bit cattle car feeling - This was anything but. It is fairly small compared to some others but really feels intimate and has everything you need. Absolutely do the "Diamond Level" - do not make the mistake of missing the enhancement over a few dollars difference - It's well worth the upgrade and changes the experience from good to great. Food was good at most of the onsite places. The beach food was limited and I wished for a better selection. Asian place was OK but all others were really well done. Drink selection was very good for Diamond and bartenders were all very accommodating. The Presidential came with a Butler and was a great perk - Rosa was extremely attentive and helped with every aspect of the week, including off-site reservations, transport and resolving any small issues we encountered. Rooms were clean and amply sized. Beds were comfortable and the group was very happy with the general accommodations. The location is the best, since it is walking distance to shopping, great bars, and other nightlife while having a fantastic beach - white sand and crystal clear water. All in all a very solid choice.
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