TripAdvisor Traveler Rating

Nice resort but could be better. Overall staff was very nice. We spent a lot of time at the two pools. Including the bars for drinks and food. In the afternoon the dj started and that added a bit of fun to the pool area. Flow rider was fun for my 10 year old daughter. Those guys were very good with everyone. One night we ate at the steak restaurant and the food was barely edible. The prime rib was tough and the bisque was very salty. For almost 300.00 without any alcoholic beverages I would have expected much better. When I got home I looked over the invoice and had some questions. I called and left messages three times, two for accounts receivable and one for manager with no call back. There seemed to be a charges for beach service charge and didn't see the 75.00 promotion come off so I had questions. Nothing! Over 500 a night and they can't even call back! Not saying I wouldn't go back but was disappointed with a few things.

I didn’t stay here, but it’s a beautiful hotel! One of my cousins ate at the steakhouse and said that it was really good. Also, the next time that I visit Hollywood Florida I will stay here! They have an awesome gift shop and coffee shop. The staff is really friendly and they also have more than one swimming pool.

This place is truly AMAZING!!! My sister & I stayed after our cruise to The Bahamas. Sandra at the luggage desk was Awesome! She helped us with our early check in and even gave us welcome drinks. She went above and beyond for us. We were hot and tired from our cruise and she literally turned our day around. And the room she gave us was truly AMAZING!!! It was gorgeous! We had a sunset 2 queen Oceanfront view. It was breathtaking. She is the reason I have booked a return trip with my husband in January. I can't wait to come back! Brian (from Michigan) our Landshark bartender at the pool bar was awesome. He made the best fruity frozen mocktails for us. We will miss his smiling face. We loved the fruit water in the lobby as well as the shops and onsite restaurant with breakfast. It was really good and also reasonable. So many things to do and look at. We really enjoyed Tacos and ritas on Friday. We enjoyed those in our beach chairs with umbrella. The beach was amazing as well. I even saw a sea turtle egg in the sand while looking for shells. Sergio our luggage guy was awesome as well. He brought our luggage up to our room and also explained how to use everything in the room. Where the info channel was on the remote, how to work the ac etc... He also came up at the end of our trip at check in and took our luggage and stored it for us til our shuttle came later in the day for our late flight back home. He brought our bags out to the shuttle as well and helped the driver load our bags into the van as well. :) It was just top notch VIP service all around. Every worker was very friendly and always had smiles on their faces.

The housekeeping staff was extremely rude. On their personal phones in the hallways. When asked for extra towels they put their hand up to wait. Very slow to accommodate requests. Soap and shampoo empty in the shower and toilet paper not refilled.

My husband just celebrated a milestone birthday at the Margaritaville Hollywood Beach Resort with our kids and grandkids. I can’t think of a more delightful resort to have a multigenerational gathering. We had a blast playing in the pool and the ocean, walking along the boardwalk and sampling the restaurants on and off the resort. There was music everywhere and plenty of moments for family fun. We can’t remember the last time we experienced more gracious and welcoming service. Our housekeeper Linda even remembered that my husband doesn’t like his side of the bed tucked in.