Margaritaville Hollywood Beach Resort reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

4035 TripAdvisor reviews

TripAdvisor users rated this property 3 out of 5

Disappointed with quality of the room and restaurants

James_A41 (Alexandria, Virginia) on Feb 11, 2024

We stayed in this hotel for 5 nights in mid-January. We were disappointed by the quality of the room, given the price of about $554 per night (including resort fee and taxes). The room decor and furnishings were old and in need of renovation. The carpet was dirty and stained. The room had a floor lamp that often had to be shaken the right way for it to function. The quality of the room is more like a Ramada Inn than a resort. On most days, we had to lobby the front desk to have housekeeping clean the room and remove trash from the wastebaskets. We ate at two of the hotel's restaurants and were disappointed with the quality of the food. On the good side - 1) Hotel is located on the beach and rooms on that side have an ocean view or partial ocean view 2) Hotel is located on a boardwalk which has shops and restaurtants offering more choices than the hotel does 3) Hotel has three pools and a well-equipped gym and a spa

TripAdvisor users rated this property 5 out of 5

Absolutely Perfect Vacation!

FarAway30116033240 (Washington Township, New Jersey) on Feb 05, 2024

This resort was absolutely exceptional from the point of check in until we left. Our stay was perfect beginning with our room being ready early on arrival which never happens. The view from our ocean view room was breathtaking. The room and entire resort were consistently immaculate. The friendliness and helpfulness of the entire staff was truly outstanding. The pools and outdoor areas were expansive and well maintained daily. The dining and entertainment options were wonderful and the nightly live performances at the outdoor band shell were so enjoyable and top notch. It was one of the most impressive resorts we’ve had the pleasure to enjoy and we cannot more highly recommend Margaritaville Hollywood.

TripAdvisor users rated this property 1 out of 5

Service lacks for a "luxury" resort with high price tag

Erica B on Feb 05, 2024

We had planned a vacation to Margaritaville Hollywood for a 60th birthday celebration. Our group consisted of myself (38yr), my aunt (60), my mom (61) and my Grandma (91). We chose this resort because it's billed as luxury, a full-service resort and accessible. Our experience was the complete opposite of this marketing. Upon arrival, we were told, despite booking in advance, that we would not have an Oceanview suite, instead we could have two conjoining rooms due to weather that damaged some rooms 2 weeks earlier. That is unacceptable given the price we paid. Why did they not communicate this prior to our arrival? We pushed back and magically, a room that we originally booked was available. We got to our room and discovered the "suite" was really just 2 rooms connected by a private hallway with a very small common area in one of the rooms. There was also very slight water pressure in both showers, and only Luke-warm water coming out despite waiting 10+ for it to heat up. The rooms look nice until you take a closer look - broken tiles, stains galore. We put in a request for water issues to be addressed yet they were not fixed our stay rather "this is what it is". Really luxurious. Our 2nd day, we were dining at the Landshark restaurant. It was nighttime and not well lit at all. Earlier that day, it had rained (about 4 hours prior to dining). My 61 yr old mom got up (had nothing to drink btw) and went to the bathroom. She slipped and fell in the restaurant and immediately told the bartender. The bartender got the manager whose FIRST response was "well yeah, it rained earlier". Not, are you okay? Are you hurt? The manager then accused my mom of staging a fall. She not once asked for ANYTHING other than for the mess to be taken care of. Instead, she's accused of staging it. FOR WHAT? She is terrified of falling. After this interaction, we left and talked to security and the front desk. My mom repeated her story to 3-4 different people, wrote a report and yet by the end of our stay was never contacted. On the day we left, someone from leadership called our room and said "sorry". In addition to this issue, we were locked out of our rooms in the middle of our stay for an unknown reason, after my 91 year old grandmother trekked all the way to the 10th floor then all the way around the building to our room. I was forced to leave her there alone to get help. I was visibly upset after all of this and I asked the front desk manager what he would do in my shoes. He's said "well I guess I'd be upset" and he offered to take of half of one night of our bill. Gee, thanks after dropping $5k on a 4 day vacation. Service is lackluster at best here. Save your money and go literally anywhere else. The bright side was the 5 O'clock somewhere bar on the intercostal.

TripAdvisor users rated this property 5 out of 5

Stopping in For a Drink

Chris H on Feb 05, 2024

We had a great afternoon with Carlos at the 5 o'clock Somewhere Bar at Margaritaville . He was exceptional with his service and knowledge of what we needed. His attentiveness made our afternoon on the water! I would certainly recommend the bar and ask for Carlos!!

TripAdvisor users rated this property 5 out of 5

Lovely stay

CommodoreFan (Kennesaw, Georgia) on Feb 03, 2024

My husband and I flew into FLL and stayed at the nearby Margaritaville Resort for one night. It was just a quick, random getaway. Our early morning flight was delayed, so I don't know if a room would've been ready at our originally scheduled arrival at 11am...but we were able to check in around 1:30pm when we finally arrived. Had the room not been ready, we were prepared to change clothes and store our luggage, which wouldn't have been a big deal. The receptionist was very pleasant, and we were given small margaritas and mini-Key Lime Pie, a nice touch to get you in the mood for the resort! First impression was very favorable in terms of cleanliness and decor. We stayed in an oceanfront king room on the 14th floor overlooking the 11th floor "adult" pool and looking out into the beautiful ocean. (The angle was such that we couldn't really see the beach directly in front of the resort, but that was fine with us.). Room was very spacious and clean, with a mini fridge, walk-in large shower (no tub), very comfortable king bed, and two arm chairs. We changed and went immediately to the activities desk to retrieve our beach towels and then walked across the boardwalk where a nice young man set up our two beach chairs and umbrella on the soft sand beach. The beach was clean and not overly crowded (it was a Wednesday afternoon). That said, I can imagine it gets VERY crowded on weekends, holidays, and during the warmer months, so that might be something to keep in mind since the beach, though lovely, isn't particularly wide when compared to beaches like Hilton Head or Amelia Island. We enjoyed pina coladas (with the rum shot) from the Landshark Bar on the bottom level by the pool. Very delicious. We didn't realize we could put the flag up on the lounge chair to signal the need for service, but it was fine since we could use the walk to take a quick potty break while getting our drinks. Once the beach service closed and collected the lounge chairs at 5pm, we walked to the Landshark Restaurant on the upper level to have a snack. Our server Fatima was very pleasant, and we ordered two margaritas and nachos to share. The nachos were tasty and hit the spot before our dinner two hours later. Unfortunately, the margaritas looked bright green and tasted more like lime juice/sugar than the "perfect margarita" advertised. Because Fatima was busy, I walked our drinks to the bar and let the bartender know that we were unhappy. I asked her if she could improve upon the taste of the drinks since they didn't taste like a margarita and it was pretty obvious that very little alcohol was included. Instead of simply correcting the issue, she argued with me about it, explaining that you aren't supposed to taste the alcohol in a margarita. She said the bright green color was normal. She then told me to take the drinks back to my table and have my server place an order for two shots of tequila that we could add to the drinks. Really?! I gave up, told her we didn't want the drinks, and left them to her to discard. When Fatima noticed, she seemed genuinely concerned despite our letting her know that we were OK with water. She must've mentioned something to her manager, Dimitrious, who came over after we paid our check and asked what he could do to make things right. He made us two more margaritas, on the house, that were better (he included OJ this time, I believe, so that we didn't simply taste lime). Though I didn't love the margarita, I very much appreciated that he cared enough to inquire about the issue and, in fact, spoke to the bartender as we were leaving. Who knows what she told him, but hopefully she received a lesson in customer service. When paying $500+/night for a room, having a good margarita shouldn't be so difficult. Either way, the one condescending bartender didn't ruin the experience. Later that evening we enjoyed dinner at the Margaritaville Restaurant on property and had great service. I ordered the salmon and it was delicious (came with rice and I substituted black beans in place of broccoli). The pina colada was OK, but I should've ordered one with a rum shot...otherwise, the ones from the machine often taste a bit too sweet. Karaoke was just starting, which is apparently a fun activity for visitors and locals alike, but we were tired and went to bed. The next morning we walked the boardwalk and enjoyed people-watching and checking out the various motels/motels/restaurants along the way. Very nice to have the boardwalk steps from the backdoor. Though the resort is like a cruise ship on land -- meaning you don't have to ever leave -- it's nice knowing there are plenty of options nearby. I would return to the resort in the off-season, for sure. Not sure I'd return during the busy season when (I imagine) they have pretty big crowds, but it's still a very nice place!

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