Krystal Grand Los Cabos
San Jose del Cabo 4.0
Overview
Located on a stunning beachfront on the majestic Sea of Cortez and a short five-minute drive from the Cultural & Arts District of San José del Cabo, Krystal Grand Los Cabos offers an escape where the desert meets the sea. Only 15 minutes from San José del Cabo International Airport, friends, families, and couples can escape the everyday in the luxurious destination of Los Cabos.
BelAir SunClub Hotel Cabos is a section within Krystal Grand Los Cabos; BelAir section is is located closest to the mountain, separated from the beach section of Krystal Grand by a semi-private residential street. Guest staying at either section have full access to all the amenities and facilities of both sections. Please note accessible rooms are only available in the Krystal Grand section and BelAir rooms are not recommended for guests with mobility issues.
Other fees include
- A Government of Baja California Sur environmental tax ranging from $1-5 USD* per room per night is to be paid locally to the hotel. * subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
429
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Street view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Street view
- Residence tower
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Climate control
- Seating area
- Smoke-free
- 24 hour room service ($)
- A/C
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV
BelAir SunClub Hotel Cabos is a section within Krystal Grand Los Cabos; BelAir section is is located closest to the mountain, separated from the beach section of Krystal Grand by a semi-private residential street.
- 1 king bed, and 1 sofa bed
- Street view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Street view
- Residence tower
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Climate control
- Seating area
- Smoke-free
- 24 hour room service ($)
- A/C
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV
BelAir SunClub Hotel Cabos is a section within Krystal Grand Los Cabos; BelAir section is is located closest to the mountain, separated from the beach section of Krystal Grand by a semi-private residential street.
- 1 king bed, and 1 sofa bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Ocean view
- Unique tower
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Climate control
- Seating area
- Smoke-free
- 24 hour room service ($)
- A/C
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV
- 1 king bed, and 1 sofa bed
- Garden view
- 1 king bed, and 1 sofa bed
- Garden view
- Unique tower
- Minimum 1 adult, maximum 3 adults
- Climate control
- Patio
- Seating area
- Smoke-free
- 24 hour room service ($)
- A/C
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Oceanfront
- Altitude tower
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Climate control
- Seating area
- Smoke-free
- 24 hour room service ($)
- A/C
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV
Altitude Club Amenities
- Daily coffee and pastries
- Gastronomic presentations
- Upgraded amenities
- Use of bathrobes and slippers
- Beach towels in room
- Private check-in and checkout
- Access to Altitude Club
- Exclusive access to the adults-only Sky Lounge
- USB Connection
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Oceanfront
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Oceanfront
- Altitude tower
- Minimum 1 adult, maximum 3 adults
- Climate control
- Patio
- Seating area
- Smoke-free
- 24 hour room service ($)
- A/C
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV
Altitude Club Amenities
- Daily coffee and pastries
- Gastronomic presentations
- Upgraded amenities
- Use of bathrobes and slippers
- Beach towels in room
- Private check-in and checkout
- Access to Altitude Club
- Exclusive access to the adults-only Sky Lounge
- USB Connection
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children’s pool
Kamp Krystal Kids Club
Adventure Friends Teens Club
- Children ages: 4 to 12
Type | Amenities | |
---|---|---|
Lobby Bar | Bar, Lobby bar | |
Martini & Tapas Bar | Bar, Wine/martini bar | Food options available |
Oasis Bar | Bar, Pool bar, Swim-up bar | Open air |
Sky Lounge | Bar, Lounge | Open air |
Time Out Bar | Bar, Sports bar |
Minimum age restrictions apply, picture ID required.
Check-out time: 12 p.m.
Wi-Fi
- Room
- Throughout the property
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
O Restaurant | Buffet | International | Breakfast, Dinner, Lunch | |
Ayami Restaurant | À la carte | Asian | Dinner | Dress code, Reservations required |
Hacienda El Mortero | À la carte | Mexican | Dinner | Dress code, Reservations required |
Risotto Restaurant | À la carte | Italian | Dinner | Dress code, Reservations required |
The Grill | À la carte | International | Dinner, Lunch | Dress code, Reservations required |
Take a Bite | Café | Deli and coffee shop | ||
Surfos Snack Bar | Snack bar | International | Snacks |
- Rooms: 429
- Built in: 2011
- Renovated in: 2017
- Fitness centre: on site
- Spa: on site ($)
- Beach front
- Non-swimmable beach
-
24 hour all-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations not required, dress code in effect)
- Unlimited international and domestic drinks
Pools
- Activity pools: 2
- Adults only pools: 1
- Kids pools: 1
- Waterpark: Included
Other activities
- Arts and crafts: on site ($)
- Beach activities: on site
- Daily activities: on site
- Nightly entertainment: on site
- 24 hour front desk
- ATM available ($)
- Concierge
- Giftshop available ($)
- Medical services available ($)
- Meeting facilities available ($)
- Multilingual staff
- Tour desk available ($)
- Wedding facilities available ($)
Exterior
Beach
Pool
Pool deck
Lobby
Motor lobby
O Restaurant
Ayami Restaurant
Risotto Restaurant
The Grill
Hacienda El Mortero
Take a Bite
Martini & Tapas Bar
Time Out Bar
Sky Lounge
Oasis Bar
Splash Park
Kamp Krystal Kids Club
Adventure Friends Teens Club
Location
Reviews
TripAdvisor Traveler Rating
4.0 Very Good
-
Cleanliness 4.0
-
Location 4.0
-
Rooms 4.0
-
Service 4.0
-
Value 4.0
Great stay
FloMLondon (Los Angeles, California) on Sep 09, 2024
I usually don’t write reviews but I wanted to share our own opinion and experience with all the bad reviews here. We loved our stay at Krystal Grand and had an amazing time. It was our first time in Cabo so we cannot compare to the other resorts and we went the first week of September which is not as crowded as July and August. Staff: except for one not very sympathetic server, staff was very friendly and they do speak English. One thing to have in mind is that service here is slow. Food: we really enjoyed the food, the buffet had a variety of choices and we liked most of the dishes we tried. We didn’t try all the restaurants as it was easier for us to go to the buffet with our young childrens but we tried Risotto and the Mexican restaurant and it was quite good. Portions are small but still enough. Maybe not fine dining but still of good quality. Food from the pool bar is all right, kids did enjoy the fries, nachos and pizzas. Drinks: cocktails from the pool bar are not the best, Tecate and Indio beers were good and so were the wine we tried at the restaurants. Rodrigo was a great pool server always bringing us more drinks! Kids club: our 5 years old went there twice and was the only kid there, although he would have preferred to meet other kids, he did enjoy the activities with Tania who made sure he was having a great time. Pools: we chose to stay here because of the pictures we saw and were not disappointed, pools are amazing! We didn’t go to the adults only pool because of our kids but it did look nice. Room: we had a deluxe standard room in the main building where there’s the reception with view on the pools and ocean. The room was basic and could use some renovation but was still okay and clean. I didn’t see any cockroach that some have mentioned in other reviews. There is just soap and a small bottle of shampoo and no hair dryer, but there was an iron and ironing board. Location: the hotel is closed to the freeway with not many things around to do. Noise: you can hear traffic when walking in the corridor to your room but not once you are inside. The music can be pretty loud by the pool, especially when there are activities like aquagym… There were a few evenings with special activities and loud music. Check-in and check out: we arrived just after 12pm and the room was ready so they let us check in early which was great as we were able to enjoy our stay right away. Yes, you have to wear a wristband all the time and they will charge you if you lose it. Check out was fast without any issue and they did let us keep the wristbands until last minute so we could order drinks waiting for our ride to the airport. Time share presentation: that’s my only complaint, after check in we were sent to another desk where someone showed us a map of the resort and some activities they could organize for us. We told them we interested in scuba diving for myself and they said they could get us a great discount, to leave a $20 cash deposit and to come back the day after to finalize the booking. After seeing the receipt for the “Bel-Air owners circle”, I told my husband to cancel and get the deposit back. So my husband came back alone the day after and he was told that all family members (which includes 2 kids, 2 and 5 years old)had to come and watch a 90 minutes presentation!!! We refused and got our $20 back but it was something that we would have preferred not to have to deal with. Another small negative point is that it would be great if the hotel could advertise more clearly about the activities offered and the restaurants operating hours. If you are looking for a luxurious resort and experience I would not say this is the place for you but if you are looking for a good deal you might be pleasantly surprised. In the end, we loved our vacation here, the negative points being only minors details compared to other all good aspects.
My experience was excellent
Yachsel Natynel R on Sep 06, 2024
Erik Amador is the best employee I've ever seen, he is kind, good worker, servicial and very respectful. He always has a smile on his face and my family enjoy his service. I would definitely recommend everybody to visit Krystal Grand because people like him make the experience better.
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