Luna Palace reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.5

1546 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Mazatlan First Visit

DebandBrett_LivinLyf (Lloydminster, Canada) on Jan 07, 2025

Booked Oceano but switched to the sister hotel Luna Palace. On our 3rd day and loving all of it. Luna is not that busy in January, had the heated pool to ourselves this morning. Beach is amazing! Staff are excellent! Be sure to go and see Santiago at the pool activity booth. He will help with everything! He is Soo amazing! Room is great, beds are perfect! Will write full review when back to Canada! Shout out to Branden and Astrid at Oceano!!

TripAdvisor users rated this property 5 out of 5

Vacation

Kevin G on Aug 30, 2024

this hotel was a really good choice. everything was really really good from the view it looks amazing when the sun is setting to the pool it was really enjoyable with the family to the rooms were we have enough space. The activities guy (Santiago) made it even better with his games and activities he had us doing.

TripAdvisor users rated this property 5 out of 5

In love with the sight

Lirio G on Aug 27, 2024

The view from here is great and can’t get better than being a few steps from the beach. The staff here are friendly especially santiago from activities who has fun games (like loteria) throughout the day by the pool. They also have a great buffet with oceanside views. Would come back again and recommend to friends/family!

TripAdvisor users rated this property 5 out of 5

Super service

Lirio C on Aug 27, 2024

Beautiful Ocean views! Santiago made loteria at the pool so fun!! We had an awesome week. Breakfast was delicious. Definitely coming back!!! Also the hotel very clean and is free smoke at the pool and rooms The rooms very comfortable and big

TripAdvisor users rated this property 5 out of 5

Little Gem.

Connector825496 (Leduc, Canada) on Jun 27, 2024

We loved this gem of a resort. Our stay was 28 days. We were on the 8th floor, and loved the view. The staff were all amazing and very helpful. Everything was very clean. We’d love to book this resort again in January 2025 for 28 days again, but were told that they would be closed for major renovations. We’re having a hard time to find something that’s comparable.

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