Luna Palace reviews
1678 TripAdvisor reviews
Great hotel!
TravelFour-Life21 (Edmonton, Canada) on Mar 10, 2026
We stayed at the Luna Palace for a couple of weeks in February. Our suite had ample room with a kitchenette and two bathrooms. Housekeeping was awesome (they work really hard), always smiling and left us some fun towel art. Plenty of bottled waters were provided but we did purchase more on our own. Good size fridge and two burner stove (basics provided of pots, pans, dishes, glasses, cutlery). The hotel has a nice pool area and beach front lounge chair seating. Always somewhere to sit. Great ocean views too. We found that more long-term stays are good for this hotel. Just wish they had a laundry room. The location is great. Very walkable to stores, markets and restaurants. The staff were pleasant and we thoroughly enjoyed our stay.
Good Place for an Extra Night Stay in Mazatlan
KenN281 (Fort Collins, Colorado) on Jan 27, 2026
My wife and I were vacationing in Mazatlan for a week at a different resort. On the day we were scheduled to leave for home, the airlines canceled our flight. Fortunately, we were able to get a rebooked flight on the nest day; therefore, we needed to find a hotel for one night. Through TripAdvisor, we found Luna Palace Hotel and Suites, and it was nearby from our original resort. We got in our room and it was nice and quiet. Room was furnished with a refrigerator, TV and free Wi-Fi. There was a swimming pool with a swim up bar outside. The only drawback was there was some mini ants on the kitchen countertop early the next morning that I wound up squashing.
A good place to stay
Henry M on Jan 27, 2026
Very nice staff friendly very well maintained The front staff spoke English and were very helpful especially Maury and Nelly The pools and landscaping were meticulous and the beach sand was also cleaned Excellent restaurants within walking distance Check out La Catrina ,fat fish ,and Ponchos
Luna palace inFeb 26 can’t find answers. European plan. Can we charge drinks/meals to the room? Menu and cost please?
Don C (Saskatchewan) on Jan 21, 2026
At Luna in Feb ‘26took the European plan. Can we still charge bar or food to our room? Menu and prices please. crispy@sasktel.net
Great Service
Gerry2142 on Jan 18, 2026
The Eclipse restaurant at the Luna Palace is staffed by very friendly and competent employees. You are always warmly greeted and service is outstanding. I was never forgotten about. Of particular note are Nancy and Juan Pablo who have made my stay truly memorable and enjoyable. Mucho gracias por su Amistad y excelente service.