The Reef Atlantis reviews
2861 TripAdvisor reviews
Great resort for a family adventure
Martindelia (Buenos Aires, Argentina) on Feb 08, 2025
Overall a great resort to be with your familiy, we stayed at the reef hotel for 6 nights and we loved the cascades pool right nearby the hotel as well as the secluded beach that's shared by the cove. With kids you really need to choose the reef or the royal, the other hotels are too far away from the pools to be enjoyed. The room was great, we got a 17th floor studio with stunning views of the sea and the resort. Bear in mind that the 48inch restriction for the slides is enforced so you need to plan accordingly if you have little ones. The only downside was that some of the guest service staff were not that helpfull on the daily and free activities, they only cared about the booked activities. We had this happen to us more than once and it's not acceptable for a resort at this price point. Food is pricey with the mandatory 10% vat and 15% gratuity, so you might want to plan ahead and either purchase their food plans and buy some food outside of the resort. Overall we really enjoyed the resort and would recommend it for any families looking to have a great time.
Very enjoyable stay at The Reef
Freedom324305 on Feb 05, 2025
The Reef is the place to stay with a large family. Service was impeccable and amenities were plentiful. Requests were dealt with immediately - they truly care about your satisfaction and that you have an enjoyable stay. I found out about the free laundry area in The Reef too late. I would have packed less! The toiletries were good quality and plentiful - I could have left all my big bottles at home. Beach/pool towels were always available. Housekeeping, front desk and the greeters at the arrival area were amazing - always friendly and ready to solve any issue. We explored all the different towers and their "vibes" and I feel The Reef was best suited to us and families with young children and I would definitely choose to stay there again if I were to return. I found it quieter and less hectic, and it was easy to get to other areas of the resort with the shuttle that runs regularly. Also to note - the rooms in The Reef were so quiet! We could literally not here a thing from any of the other suites or hallways. I was very pleased about that.
Amazing Experience
JimCayman (Cayman) on Feb 04, 2025
Exceptionally clean. Friendly staff. Large room with all the amenities fridge, stove, microwave etc. Large king bed with pull out sofa. Daily cleaning by house staff. Easy walk around to all the hotels and activities est 15 mins walk to the Marina Village. There is a lot of shade so you don’t get wet in the rain if moving from one hotel to another. There are a lot of complementary shuttles on site to take you around the property they operate until about 12:00 at night. You can catch a bus to downtown Nassau for about $22 for 4 persons from the hotel lobby. Huge property, restaurants, cinema, escape rooms, pools, lazy river, slides, game nights, massive fish aquarium and of course the casino. The restaurants are expensive like Chop Stix not worth the price. The food really lacked taste. The Platos was reasonably priced and better quality. Overall a very good experience but I would not recommend eating onsite.
Atlantis, Magical place
stasha n on Feb 04, 2025
Amazing home away from home experience. Safe, relaxing and joyful is our experience every time in Atlantis. We've been over dozen times and still every time find something new to enjoy and experience. Just a magical place. Staff makes you feel like you are part of the family! Thank you!!
Bad
xoana g on Feb 01, 2025
Our experience was very bad. It was our second time in the Bahamas and the first at this hotel. As for price and quality, it is terrible. We stayed at the Reef in a suite. There were two bathrooms, one of which did not work, not even the shower or the toilet. In the casino area that connects parts, the security person started yelling at us because a 4-year-old girl wanted to touch the water when it is the only way inside to get to another place.