The Reef Atlantis reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.0
  • Value 3.5

2338 TripAdvisor reviews

TripAdvisor users rated this property 1 out of 5

WORST EXPERIENCE EVER….I do not plan to come back anytime soon

nyreesb on Feb 04, 2023

Day 1 check in, everything that could go wrong, we experienced: PISS POOR CUSTOMER SERVICE from the front desk to housekeeping, dirty room (food left in mini bar included half eaten ?? ), broken fridge (was blowing HEAT!), running ?? . Worst ever place to vacation. This all DAY 1 and unfortunately is rolling into Day 2… DAMN the Reef - my first time to the Bahamas and the worst experience ever.

TripAdvisor users rated this property 2 out of 5

Way to much money for a vacation

Renee09876 on Feb 02, 2023

If you are going to go to this paradise island make sure you bring your walking shoes and your wallet. Everything is so far to walk and the resort is huge to plan accordingly. The food is 3-4 times more than it needs to be. We spent $2000.00 on food for 5 days. And we missed meals and are not big drinkers.

TripAdvisor users rated this property 5 out of 5

Best family vacation ever!

jbm697 on Jan 30, 2023

We had our whole family, from ages 1-53 and there were pools, activities and dining options for everyone. The Reef is perfect for families with kids - the kitchenettes with fridge and microwave are key and the more secluded beaches are awesome. I highly recommend for families.

TripAdvisor users rated this property 5 out of 5


dariasavchuk2023 (Toronto, Canada) on Jan 28, 2023

Absolutely stunning property. Beautiful architecture, territory, landscaping. Lots of things to do. Impressive aquarium and marine life. Also, beautiful Marina. A bit overpriced restaurants but they are okay. We loved Olives. Delicious beef carpaccio, scallops and oysters. Fabulous Spa. The best couples massage in my life. Highly recommend this property:)

TripAdvisor users rated this property 3 out of 5

Book at the Reef

Kaviana (Vancouver, Canada) on Jan 27, 2023

Luckily we booked at the Reef where we had kitchenette. Not just the food crazy expensive but we didn’t find it the quality matched the price. At Seafire restaurant at the village was 3 meatballs and 5 shrimp dishes costed us$60 and this was an appetizer size with main dish price. The burger shack with two burgers costed the same and the fish burger was the tastiest. Plato bar: a Bellini and a sky juice was us$50 The property is beautiful, the water park seems to entertain people , the beaches are good although in two days were a shark very close to the beach. The Royal aquarium the Dig is something we went to see daily and wouldn’t stopped amusing us. Other animal attractions are also pleasant. Few cats wondering on the property and happy to be pat. The shuttle bus is very useful to go around when you’re tired. The gym equipment saw better times but still works. We used taxi to go to downtown for sightseeing and had no issues with any of them. Nice pleasant experience with the drivers. We ate at the Smagglers’s restaurant. The price was half of the price of the hotel and a food was good. Housekeeping was good, staff were friendly. The internet was legging most of the time. TV channels are not the best. Once it was nice to visit but it didn’t win my heart to come back. We spent 7 days here.

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