All inclusive

Moon Palace Jamaica

Ocho Rios 5.0

Overview

Grab your swimming trunks and suntan lotion and head over to Jamaica where a new Moon awaits you. Moon Palace Jamaica Grande offers everything you and your family need for an unforgettable family vacation. If you're looking for a new experience, we have tons to offer, starting with countless tours around the island, and all-inclusive service to help make your stay at Moon Palace Jamaica Grande nothing short of amazing.

Check in

4 p.m.

Check out

11 a.m.

Rooms

705

Rooms

Deluxe Resort View
300 square feet
  • 1 king bed, or 2 double beds
  • Resort view
  • No more than 2 guests in the room
Deluxe Resort View
300 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar
  • Phone
  • Rollaway bed (on request)
  • Slippers
  • Turndown service
  • TV
  • Welcome bottle of red wine and stocked liquor dispenser
  • Flat iron

Deluxe Ocean View
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 2 guests in the room
Deluxe Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar
  • Phone
  • Rollaway bed (on request)
  • Slippers
  • Turndown service
  • TV
  • Welcome bottle of red wine and stocked liquor dispenser
  • Flat iron

Superior Deluxe Ocean View
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Superior Deluxe Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar
  • Phone
  • Rollaway bed (on request)
  • Slippers
  • Turndown service
  • TV
  • Welcome bottle of red wine and stocked liquor dispenser
  • Flat iron

Family Deluxe
  • 1 king bed, and 2 double beds
  • Partial ocean view
  • No more than 6 guests in the room
Family Deluxe
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar
  • Phone
  • Rollaway bed (on request)
  • Slippers
  • Turndown service
  • TV
  • Welcome bottle of red wine and stocked liquor dispenser
  • Flat iron
Additional details

Family Deluxe Category:
24-hour room service with kid friendly menu and turndown service. Welcome amenities for families, Xbox/DVD player in the room, Selection of Xbox games upon request, selection of DVDs upon request, fun in the sun bucket kit, L’Oreal Kids bath products, in-room family guide with activities schedule.

Honeymoon Suite
  • 1 king bed
  • Ocean view
  • No more than 2 guests in the room
Honeymoon Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar
  • Phone
  • Rollaway bed (on request)
  • Slippers
  • Turndown service
  • TV
  • Welcome bottle of red wine and stocked liquor dispenser
  • Flat iron
Additional details

Honeymoon Suite ammenities include;

  • Private beach lounge chair area with waiter service.
  • Welcome bottle of wine.
  • Liquor dispenser with premium, upgraded brands of liquor.

Deluxe Resort View with Balcony
301 square feet
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Deluxe Resort View with Balcony
301 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar
  • Phone
  • Rollaway bed (on request)
  • Slippers
  • Turndown service
  • TV
  • Welcome bottle of red wine and stocked liquor dispenser
  • Flat iron

Amenities


Location

Address
St. Anns Bay, Ocho Rios, Jamaica
97 km from MBJ airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

The people we met who were there on vacation as well…the staff…honestly, everyone we interacted with made it a 10/10

Kelly K (Rockwood, Canada) on Feb 09, 2025

Our family of 5 visited Moon Palace Jamaica from January 31-Feb 7th and fell in love. Now that we are back home it’s safe to say I am homesick to go back!!! ???????? If there was one thing I could change (bc I know when it comes to reviews it’s good to say the positives as well as the negatives, it would be that the drive from the airport was longer than I expected *but* that’s fully on me for not realizing that beforehand. Honestly, it wasn’t until a friend asked me how long the drive is, that I even looked into it ??…oops…amateur vacation booker here!! I would say it’s BEYOND worth the drive….even our 3 kids, (ages 13,14 & 16…who at first were like “why did you chose a place that’s far from the airport?”…lol..suddenly were very happy that I did. I said to them, so what’s the alternative….?….find somewhere super close just bc it’s close and then we get there fast and you complain/wish we went somewhere nicer!?…..(this is our first time having come to Jamaica so I really don’t know what hotels are close to the airport and how they would compare…all I know is, every time I saw a picture of a resort that caught my eye it was Moon Palace, Jamaica ??). So many other amazing staff members to mention….This review length is getting the better of me so I’ll wrap it up but for anyone who may not see the pics I attached—I want to make sure my shoutout to Slim Shady from Pier 8 gets noticed. What an amazing guy. Legendary! Moon Palace, take care of him!!! He’s a gem.

TripAdvisor users rated this property 4 out of 5

Thanks!

jywwu (Simcoe, Canada) on Feb 08, 2025

Our family of 4 were there Jan.30 - Feb.6 2025. This resort is approx. hour and 45 minutes from Sangster Montego Bay Airport which was further then we anticipated. Its situated on the eastern side of the bay where the cruise ships dock. We saw 5 different ships during our stay. Its an easy walk to the market and shops as its not even a 5 minute walk outside the resort ground. This is our 3rd time in Jamaica and had always enjoyed Jamaica, with the friendly faces and not too pushy vendors. This however is probably our least favorite resort. My main factor is the noise. There was always loud music going off and at a couple of occasions, seems like one noise was trying to beat another noise from another area! Also in the Asia restaurant, where they combined the 2 into one area. It seems like a recording studio as the loudness seem to bounce off the walls. We had issues with the billing. As my wife identified discrepancy in numbers, which took till our last day to resolve. Also, having told " it was not our problem " by them is not a proper way to address their mistake! So I would recommend people to look at invoice especially doing excursions with the hotel. With the "credits" given by the hotel, its easy to loose sight on your spending. The beach is relatively small for the size of the resort but you can walk further down past the property. The resort does have its perks. The pier to its Dolphin Cove is within the grounds. Highly recommended! Marcia, the marine specialist that took our group of 8 was fantastic. Also on the pier, you can board the catamaran ( we did not partake), and snorkeling tour boat ( disappointing, probably based on the weather we had ). I'm a big breakfast guy and Norman at the omelet/egg station was great. We tried their Wave Rider, was really fun to learn. My son really enjoyed it and finally caught on the surfing board near the end of our trip. There was a huge option of food there to really mention but am a big fan of the Jerk Hut and the churro cart that went around the pools. Had a deep massage at the Awe Spa that was a great experience. Thanks Hope! Again, I cannot thank enough with most of the staff there, very friendly and personable. My son wants me to mention the 2 young guys that gave him advise on the Wave Rider! I would give a better review but they really need to address the issues I highlighted.

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