TripAdvisor Traveler Rating

Loved the family friendly resort. Activity team went above & beyond to ensure everyone had a great time! Not to mention the servers around the pool, they kept us hydrated! ??

For the price to stay here you don’t get much. It’s more of a retirement home than a resort to have fun. Rooms are absolutely disgusting with bathroom window staying open 24/7 can’t close it no privacy. Food is isn’t that good here either for the price. Shared with another resort next door overall very dissatisfied and disappointed

The staff at Costa Sur were great, very friendly! We never had to wait for a cab, even at 6am. There is a convenient bus stop right in front also that takes you right into Zone Romantica. Our room was spacious, a little differed maintenance. The bed was comfortable and we loved our ocean view! The service at the pool was very disappointing. Staff would walk right by and not ask if we wanted anything. The drinks were not good with one exception on Tiki Tuesday. The food was disappointing as well, so we found ourselves going into town instead. Overall it was a nice enough hotel. And I did appreciate the staff.

Was a really great experience. Stayed in the main tower Studio unit because our 1BR in the second tower had no WiFi in the room on floor 7. Apparently there is only WiFi on two floors in the second tower, maybe floors 2 and 3? Really cheap taxi ride to town. ~$5 taxi and ~$3 Uber. Great restaurant options downtown and very reasonable (MUCH better than Nuevo ValIarta resorts) loaded a bunch of cash on my Apple Pay wallett and used that to buy a lot of things, without incurring a line item on my Visa statement (which I have to enter into Quicken for my year-end taxes!). Good little shop for food and drinks that you want in your room. Restaurant much improved, with mucho better service! Good bar service for the pool. Jose is back overseeing activities! Great beach breakwater - people takiing infants into the Pacific Ocean. Overall, a spectacular week! Thank you Costa Sur! Right on the ocean view, every room! Unbelievable! Just missed our friends who could not travel. The matire d from a few years ago was gone; that was sad. Day of the Dead was AMAZING with the parede and the Katrinas on the Malacon. Can't miss! Loved this timeshare/area much better than Nuevo Vallarta. I think they rent to the public.

Staff was helpful, friendly, professional. Common places were comfortable and clean. Food was mediocre. Drinks tasted watered down and margaritas (classic flavor) were bad premix. We stayed in the south tower, which needs an overhaul is really bad way. I don’t mind the dated look, but things feel funky/wet/worn. Sheets and such were clean. So if you are just crashing there and planning to be in the water all day, it’s a fine budget option.