TripAdvisor Traveler Rating

No hay vigilancia. No cámaras de seguridad. A los del frente de nuestra abitacion trataron de entrar a su cuarto si no es por mi esposo que escuchó. Sabrá Dios. Cuiden sus puertas ductos y lo que se necesite. There is no security—no security cameras. Someone tried to break into the room across from ours; it was only thanks to my husband hearing it that they didn't get in. God only knows what might have happened. Be sure to secure your doors, vents, and anything else necessary. Be safe???? room 2 xty I

This 5 star review is 100% in reference to the hotel staff. Wr have been visiting here annually for 25 years and if it wasnt for bartenders Fabricio, Ramon, David, Fernqndo…and staff Moises, Juan Quintero, Rafa, Raul, Neto, Miguel, Jose, and Henry we wouldnt consider returning in this “hotel” in its current state. They have made our stay this year tolerable and saved our vacation. They truly care about the relationships we have built over the years and have tried taking care of us despite some significant changes. I especially want to highlight Fabricio. He is always helpful, takes time to meet our every need, and seems to truly care for my family. Despite having to attend to all inclusive visitors demanding fast drinks with little tips, he still takes time to take care of us, the owners. He is kind, friendly, and generous and is a big reason we may consider visiting next year. We have been owners at this resort for 25+ years and we have been very saddened and disappointed this trip with many of the changes from our previous years. However my complaints are best served talking to the owner in person. One star for the hotel is generous at this point. We hope that more consideration will be given to improve things for owners who have spent thousands of dollars and many years supporting this property.

Mediocre at best. No drinks at all in my room. Very sparse and outdated with broken tiles and very old amenities. Room service is an extra charge. Drinks were terrible unless you had beer. There are many places that are half the price and twice as good. Lindo Mar for example.

Absolutely wonderful stay! Beautiful views, extremely comfortable spacious room and delightful staff! We saw dolphins from our balcony! Can’t wait to go back.

Loved the room we got. Had a beautiful beach view. The rooms were big. When i booked, I didn't expect for the rooms to be as spacious as they were. 1 room had 2 twin beds & a bathroom. The other room had 1 queen bed and another bathroom. The tv had Netflix, Disney Plus and other apps logged on and ready to watch. We enjoyed the heated pool for those late nights. Good and drinks were good. I only had one issue; my son threw up one night (on the sheets) . I removed them and placed them where the cleaning person could see and replace them. Later that night when going to sleep, I realized they had put the dirty sheet back on the bed. Kinda made me question if they clean the rooms properly …