Costa Sur Resort & Spa reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.0
  • Rooms 4.0
  • Service 4.5
  • Value 4.0

2774 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Great service and location!

Scrampeg (Mississauga, Canada) on Jan 28, 2023

Stayed Jan 20th - 24th for our anniversary. Loved it! Great service, clean, very good food. We stayed in the ocean front studio, which had a small kitchen (all you need to cook with a full size fridge), and you can listen to the waves crashing at night. Planning on going back soon (March) to PV for a sister's vacation and will be trying to book here again. :)

TripAdvisor users rated this property 5 out of 5

This place is a gem!

lisacS4436DQ on Jan 28, 2023

This is our 1st trip back since the pandemic and we found it delightful as always. What’s not to like when it feels like returning home? The facility is always so clean, the staff, so friendly… Costa Sur simply provides you with a lovely, hospitable experience of comfort and convenience. A special mention for stellar service by Juan and Ernesto who always make us feel like special friends. We appreciate each and every little thing about Costa Sur and can’t recommend it highly enough.

TripAdvisor users rated this property 5 out of 5

Trip to Puerto Vallarta

FloraKnox49 on Jan 27, 2023

The staff at Costa Sur is what keeps us coming back, year after year. Juan Quintero or his associates Ricardo and Antonio Piña make you feel so welcomed, always ready with a smile and a hearty “Bien Venidos”the minute you get out of your cab! If you want to explore Vallarta, they are a wealth of knowledge of places to explore, shop, eat etc including addresses they will give to the cab driver that they have summoned. They are knowledgeable about bus fares and where to transfer busses if necessary. They keep a close eye on your bags then will take your bags to your room after you have a room number. The rooms are dated, but always sparkling clean. The cleaning ladies are all very hospitable and helpful. Violeta stands out as one of the kindest, hardest working ladies among them. She has always helped us when we need help with information and directions to grocery stores, pharmacies etc. we have been going to Costa Sur and have never had any type of problem that Violeta can’t hep us with

TripAdvisor users rated this property 5 out of 5

Stayed a week and hope to return!

260tracym (Fort Davis, Texas) on Jan 24, 2023

First time visit to Puerto Vallarta and we enjoyed this location very much. The lobby staff were very friendly and helpful. Some family members used the gym and were pleased. Most used the heated pool and enjoyed that space as well. The bar by the pool was great and had specials every day. The whale watching from the patio was perfect. Rooms were very good, clean, large, bed was comfortable, great balcony to view the water and watch for whales. No patio chairs, but we'd use the room chairs to relax outside. Restaurant food was very good, enjoyed the grilled shrimp in avacado. Taxis always seemed to be ready to go, we took uber alot, but that worked out fine as well. Overall, a great place to stay and enjoy Puerto Vallarta.

TripAdvisor users rated this property 5 out of 5

Returning again and again

jmp936 (New Westminster, Canada) on Jan 22, 2023

This is my regular winter retreat for good reason. Comfortable, safe, easy access, private beach front, amazing staff and much more. Easy transport with bus stop across the road, taxis and Ubers. Restaurant options on site, amenities, activities, 2 pools and a range of room choices. Varied kitchen facilities with full size fridges for those meals you want to do yourself. Can be an all inclusive plan if you wish. Ocean view rooms and you can see whales, dolphins, manta rays from your balcony or poolside. Too much information to share and far too many awesome staff to name them all.... What they don't offer directly on site, they will happily help you find, recommend and get you there. This has become my repeated, regular Christmas and New Years trip where I get to re-join the same friends again and again. Already booked for the next time.

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