Costa Sur Resort & Spa reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.3
  • Location 4.3
  • Rooms 4.0
  • Service 4.4
  • Value 4.2

3286 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Dinner

Kahira F on Jan 16, 2026

Raul and Miguelito provided great service fast and funny. Love that they joke with each other . Attentive and very pleasant

TripAdvisor users rated this property 5 out of 5

Our first room was horrible but then they moved us to the new tower and everything was great after that.

Ricardo L on Jan 11, 2026

I will talk here about one fantastic person. She works on the breakfast shift at the restaurant. She is very good at her job, she is respectful, kind, attentive, and gracious. She has a lovely attitude and fantastic smile. Her English perfect. She makes everyone feel comfortable and welcomed. She is quick to notice details. We had the great experience of getting served my her in to occasions. The rest of the morning restaurant staff is also note worthy but the star that shines like the Puerto Vallarta SUN is ALMA!! Muchas gracias Alma y muchas bendiciones para ti y tu familia.

TripAdvisor users rated this property 5 out of 5

First day impression

Carmen M on Jan 09, 2026

Just arrived today for a wedding. Lots of people in our party. Ms. Alma was our server and had a fantastic attitude. The food took a bit to arrive, but was delicious upon arrival.

TripAdvisor users rated this property 5 out of 5

Great service

Greg B on Jan 09, 2026

Alma was outstanding! Very welcoming and great customer service. She worked very hard to ensure we had everything we needed.

TripAdvisor users rated this property 5 out of 5

Awesome

William S on Jan 09, 2026

Alma was amazing! Best service and so sweet. Alma made sure our area was safe and our glasses were full- all with a smile!!

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