Plaza Pelicanos Club Beach Resort reviews
3504 TripAdvisor reviews
Going again in Three Days
Ryan K (Central African Republic) on Nov 20, 2025
Good place when you’re going broke and use the CC. Going again in three Days I will see what has changed. But they do have a kick ass pool even though you have to cross the street. It’s gonna be a little bit different than your traditional hotel on the beach..
One of the best trips to Mexico I've ever had
Kittyd13 on Jun 13, 2025
First off I have to say this review is going to be long. I came to the resort with my husband and two adult children. We stayed 7 nights and it was fantastic. Victor the front desk supervisor was kind and friendly and when we had an issue with our room he helped us get a new one. He made us feel comfortable and he was a wonderful kind man. Mauricio and Juan both work at the front desk and we're extremely helpful informative and all around just fantastic. We had two dinners at the reservation only restaurant where we met Carlos and Antonio. Talk about welcoming friendly people. We had great food, good conversation and they made us laugh. What a great experience. In the morning we had Raul often as our breakfast waiter, he was so helpful and kind, I don't think we could have been better taken care of anywhere else. In our first room we had Araceli as a house keeper and boy did she make our rooms comfy. In our second room we had Esther and she made sure I had all the coffee I needed and kept our room beautiful. We've been to Mexico multiple times and I have to say this is the best service we've ever had. The food all around was delicious the staff was amazing and the beach is right out the front door. The drinks were flowing and I highly recommend the bloody Marys at the pool bars. These guys know how to make you feel at home. We had massages and pedicures and a facial when we stayed also. If you want an amazing massage ask for Miss Linda or Angelica, Linda also gave me one of the best facials of my life. Everyone at the spa was amazing kind and it was super relaxing and extremely affordable compared to US prices. I only have 2 complaints, the first is the pillows are not my favorite they're not very soft. The second complaint is that I only got to stay a week. We will definitely be back for fishing in November. If you're looking for authentic Mexican hospitality and food this is your place. A super special thank you to Victor and Antonio you guys are amazing. Thank you for a wonderful week The Millers
Last hotel in Puerto Vallarta
726mairep (Winnipeg, Canada) on Apr 12, 2025
These hotel was worst hotel I have been to in Mexico. These was no view of the ocean . No elevators. The bed sheets were twelve inch short the mattress. The pillows were rock hard. Our room was five feet away from the stucco wall. The front desk doesn't know prices of rooms. The restaurant staffs and other staffs were very friendly.
Rooms smell awful
Sarah N on Apr 08, 2025
This places smelled like mold and mildew, It was so bad i couldnt sleep. Got an airbnb the next day and my clothes all smelt like mold after being in this resort for one night. The only thing is that its close to airport and a nice hair salon (joel) nearby
Friendly staff , Great Location
doug w on Mar 23, 2025
I chose this resort based on a positive experience that friends had there. It is a little bit dated , but the staff are very nice ,food is average to above average for a resort . If you want authentic Mexican food you do need to go elsewhere, fortunately it is in a good location and close to several restaurants as well as nightclubs and shopping. the beach access is a little bit tricky and unfortunately the beach often has high waves and very strong undertow. The hotel met my needs for the price . I enjoyed my stay while I was there and the staff were wonderful.