TripAdvisor Traveler Rating

My husband and I have travelled to numerous countries and cities and enjoyed 5 star hotels across the world. Bahia Principe Grand Punta Cana rates in the top 5 hotels we've stayed in. The food is first class. The service is so friendly and outstanding that you are made to feel as if you are at home. A big shout out to the real characters of the hotel to Manuel, Dominga, Yelissa, Richmond, and Winston.

Overall amazing hotel and experience! We booked with TUI and received grey wrist bands from the Bahia principe grande Punta Cana hotel which gave us access to all facilities in all the hotels owned by Bahia principe which flow into one another. We didn’t see many people with these wristbands. The grande hotel was beautiful and the room was nice, big and clean. We spent our days across in the Ambar (5star) on the beach front which was definitely a level up with a luxury feel such as waitress service. To get from one place to another it’s always worth waiting 1-2mins for a buggy to come along which will take you to where you like. The entertainment staff were amazing and work so hard from 9am-12pm! Make sure to get involved in the games as there are great prizes to be won. Also there are some free activities we got with our all inclusive on the beach in front of the ambar beach buffet… we only did kayaking, but there are many others to do at a small fee! We booked some excursions with the hotel such as saona island (full day tour with the 3 hour island access, snorkelling, natural pools) and the full day activity excursion (full day tour with mud buggies, horse riding, zip lining, cave pools & natural spring water, hot choc, coffee & Mana Juana tasting) The maintenance around the hotel is impeccable… always gardeners throughout the day. The beach was stunning with staff cleaning the beach. Make sure to go to the beach at night as the moon lights it up, a perfect photo moment. The food was great! Definitely make sure to download the Bahia principe app 10 days before you arrive as you can start booking restaurant's as these can get booked up quickly and avoids buffet every evening. Although the buffets were great! We only had 5 hotel restaurants we were able to book and TUI give you 1 extra. The rest we ate in the sports bar and the buffets. The Indian was the best by far! Room service is free and we had free top ups of our room bar (water, beer, coke, fanta) A great holiday with great value for money! 10 days is more than enough to get what that nice break!

Rooms are old and out dated, WiFi is weak at best. Beware of the fire ants that are everywhere, including your room biting you while you sleep. Our whole group was eaten alive. The resort is more than aware of the problem and has done nothing to fix it. Look at my pictures, my legs are probably scarred.

I have been to several resorts in DR, Punta Cana so I am basing my review as an overall experience. I would say this is just an OK resort. Price was fairly reasonable and I would say for the resort it was somewhat accurate. The food was ok, good variety of options but repetitive. Food was often luke warm at best, unless you used one of the special stations that made food for you( egg station). There was also a foul smell on one side of the buffet building that personally I couldn't stomach, I suggest sitting on the left side of the restaurant when you walk in to avoid this. The actual food itself was decent tasting and like I said there were options. The a la carte restaurants were good and a nice option. Try the buffet down by the beach it's a great location! The room was dated, but clean. There was water that seem to leak from the sink several times during out stay but it was limited to the washroom. Bedding was not changed unless requested, and the comforter on top was dirty. The mini fridge was stocked well each day. The pool was clean and well kept. The bartenders at the main pool were great and helpful, however the ones at the pool by the beach, not so much. We waited a long time for a drink on our first day, and there was only 2 other couples at the bar. It was like he purposely walked by us many times until I eventually raised my voice to ask for a drink... Beach is great, clean and plenty of chairs, however they fill up quickly so you might need to walk around a bit but you can find one if you look. Entertainment was decent, some good shows offered. Staff don't seem to try and speak any language except their own, other resorts I have been to there is some English spoken or attempts at least. We had arranged with guest services to have late check out, they offered us to have the room until 2pm at no charge due to some issues that we brought up to them at their request to discuss. The day of check out we went to the front desk to confirm and there was no record of this being done for us. We ended up having to pay for the late check out, which wasn't a huge $ but still the principle of it. Our transport to and from the airport had issues, we were to be picked up on our last day at 3:20pm for the airport (7:30pm flight), the bus didn't arrive until 4pm and then had other stops. We got to the airport quite a bit later then normal, long lines at the airport. We had just enough time to go to the washroom and grab a quick bite then it was time to board. This resort is very large yes, but they do a great job at having trolley's constantly running to take you where you want to go. I wouldn't say don't go here, it has some decent things to offer, but if you are looking for a higher end vacation this is not the place.

I loved this hotel, specially the food and drinks were very delicious. I loved the rooms they were big and clean and all the supplies that were provided. I loved the pool and specially the animacion and yoga activity with Genesis. Also, the bartender Nelson was very friendly and attentive, the service provided by him was excelent. They need to give some maintenance to the beach because it was dirty. Everything else was good. ??????????????????????????????????????????????????????