TripAdvisor Traveler Rating

We decided to stay at the Bahia principle, Grand, as it looked beautiful. On arrival and my husband and I got such a shock. While checking in, I saw hundreds of these little black flies all over. I soon found out they weren't flies but mosques. All the other guests checked in where slapping, waving their arms to try and get these mosques away but to no avail. As soon as the darkness came, the mosques were at there worse. I have been to Mexico, Cuba, and we have not had any issues regarding mosques but this hotel. Further in our stay, we found that the hotel inside their grounds has like a swamp of what they took care of (mangrove). I have seen guests covered in bites and also blisters of what these mosques have left. I have to say if it hadn't been for these mosques, the hotel would have been a good resort for all ages. We could not go out after the sun went down to see any entertainment as we would have been bitten terribly. My husband and I have been bitten everywhere, and I am on antibiotics now. Nothing helped with regard to all kinds of mosque sprays, etc. I never write bad reveiws but on this occasion I had too. If you still decide to go to this hotel, please take all cautions

The food was just really bad. It all just tasted horrible and I hate to sound mean but we ate pizza the whole week cause it was the only thing we could bare. The beach was pretty but OVERLOADED with people trying to sell you stuff and coming up to you every minute. It was insane. Everything else was fantastic.

First time visiting and wouldn’t visit again. Crazy amount of mosquitoes and resort seems to not do anything about it. No fumigating nothing. They just sell 1 bottle of “OFF” brand spray for $28USD. Food was nothing crazy, I’d give the buffet a 5/10. Buffet restaurant had a funny smell when you enter aswell. A la cartes make up for the trashy buffet food but the mosquitoes were the biggest problem in this resort. Overall would not revisit.

An excelent place to spend end of year vacations or any vacation. The infrastructure of the hotel has been kept in an excelent status. You feel welcome with the hospitality of all employees. Our special thank to Mártirez Hernandez, we met at the pool bar close to the beach. A very nice and polite person. I wish you all the best. Hotels need more people like you. Restaurants: The restaurants that covers regional food are excelent! The ones that try to "simulate" or reproduce european food are bad but need to be improved. Pools: Excelent. They are clean all over the time. Beach: Absolut enjoyable.

The hotel is lovely but then you go in and whilst in the lobby you become a buffet for mosquitoes. Within 24 hours I had over 90 bites all deep red and itchy. The food was the worst I have ever tried to eat. I sat in the buffet restaurant with a cockroach on the wall next to me, needless to say I couldn’t eat in there again. Then when we went to the rep and guest services about it it took them 5 days to do something so that I couldn’t eat in eat something. The pool bars were never stocked adequately and ran out of stuff very quickly including soft drinks and wouldn’t restock. We were made to sign a disclaimer to be able to upgrade our bands so we could eat which after 5 days and lots of arguing we were very hungry. We then ate at the esmeralda which was a lot cleaner and much nicer food and staff. We tried fantasia 1 night and my husband ended up with food poisoning. After 2 days I asked if I could get him a bread roll and was denied. After sitting at guest services for over an hour and being eaten alive again by mosquitoes I was able to go in and get my husband 1 bread roll and a banana even though I explained that he was diabetic. Our fried cut his foot on a piece of glass next to the pool bar and the floors around the pools were disgustingly dirty along with plates with food on dotted around the hotel. I will never ever be returning. Even the staff ignore you at the pool bars I stood for over 20 mins with staff completely ignoring me and no other holiday makers at the bar. Eventually my husband came over and waited with me. The only staff that were polite and spoke were the guys on the little bus things who would help anyway they could. If I could have left this hotel after the first 2 days I would have.