Bahia Principe Fantasia Punta Cana reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.0
  • Value 4.0

2653 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

A Birthday in Fantasia

erikainfantep on Jun 11, 2024

I decided to celebrate my birthday with my daughters at the Bahia Principe Fantasia Hotel, I wanted a place where both children and adults could enjoy and that is why I chose this destination. I made the reservations online, without any problem and even the check in can be done by this way. From our arrival the attentions were first class, we were received with great kindness. We were assigned a room facing the castle. I was surprised that since it was my birthday there was a happy birthday sign on the door and when we entered a tray of chocolates and sparkling wine was waiting for us to toast my birthday. Thank you for the detail. I was able to enjoy each of their gourmet restaurants, the Circus specializing in meats, the Le Gourmet a little more focused on French cuisine and to celebrate Paradise Italian cuisine, they celebrated me with a cake made for me, they sang happy birthday to the rhythm of drums and really made me feel loved and at home. The food is always delicious and fresh. The staff is extremely friendly and willing to guide you. We had an excellent weekend and we would definitely come back again.

TripAdvisor users rated this property 3 out of 5

Ok visit, bring mosquito sprays galore !

661kathrynd (Bodelwyddan, United Kingdom) on Jun 09, 2024

Overall an ok stay. Would say great for young families our son is 14 so the entertainment was a bit young for him but could see the potential for younger children. Rooms were dated and pillow were so uncomfortable, asked for the room to be fumigated against mosquitos unsure if they did this first holiday I’ve been eaten alive (Not the resorts fault I know). Rooms were tidied daily not clean as our bed sheets were stained not from us and there for 3+ days. Our air con worked fine so lovely and cool. Food in the buffet was ok lots of choice but everything was like warm Nothing hot unless having it cooked (burgers and meat). Drinks were boring didn’t find anything I liked and disappointed in this as I expected fresh cocktails and most were slushy ones. The best part was the app use and availability to book an a la carte restaurant each evening which were lovely. Only one sports Bar with air con to use in the evening with minimal seats, we used this as I said earlier the Mosquitos ate me alive and ruined the break for me Personally. Use of buggies around the resort is a great idea. Disappointed with the pool bar at the beach staff moody and rude only Serving Spanish speaking guests even when you’ve been waiting 10+ min. Cleaning staff also coming and helping themselves to large alcoholic drinks was a disappointment. Kids pool apart from the let Down of some parents not Toileting there child 3 days on the Row and having an accident in the pool. Juan the bartender was a pleasant man happy to help with quick service. Overall ok stay been to precious Bahia hotels And Tenerife is much better personally. The beach was lovely here and bbq on the Sunday was tasty.

TripAdvisor users rated this property 5 out of 5

Great family vacation with wonderful staff

Sarah T on Jun 07, 2024

Dilicia was amazing. She brought us surprise fruit daiquiris and I never went thirsty. She was so kind and sweet. I didn't want to leave. Pool drink service and love with Dilicia is perfecto!!! Francis in entertainment made my vacation extra special. Between water aerobics, salsa dancing lessons, karaoke, and just general fun he was so attentive and charismatic. I didn't want to leave his side. Best hugs and smile!! Miguel in entertainment was so sweet and kind. He encouraged our shy family member to participate in activities and she had a great time. Jaylin made sure I got a room next to my family which we thought would be impossible because I arrived a day later. Such great VIP service I felt like a celebrity. All of the staff was friendly, kind, helpful, and attentive. We really enjoyed our stay and felt like VIP familia every day. Great resort for families with young children so much to do you don't have to leave the beautiful property.

TripAdvisor users rated this property 5 out of 5

Bahia prinipe fantasia

281darrena on Jun 06, 2024

A great experience, me and my daughter loved it here. The pools are amazing, excellent entertainment, the staff get adults and kids involved in activities. They seem yo be very happy, the porters are really nice, staff in the food hall are very helpful, the beach is lovely. I hope these staff are on a descent wage as they work so hard with a smile on there face, are so happy with a small tip, I advise this. The excursions are a little pricey but best by far judging by previous holidays. Everything we expected and more. One thing beware of mosquitos, we had loads in our room the first night, we reported this and the reception organised a fumigation, very helpful. After that we kept our balcony door closed when not in use and no more issues. Make the most of other hotel use, the dominican fiesta show was a great experience. Would defenatley recommend this resort, the staff are great with kids.

TripAdvisor users rated this property 4 out of 5

Good experience overall

Morgan G on May 30, 2024

This was a charming hotel. Our flight was canceled due to a weather delay, so we were a day late arriving. initially, the hotel didn't want to accommodate us for our full stay, not because they didn't have space, but because they didn't feel it was their problem. After a little back and forth, they did decide to allow us to stay for all of the days we paid for. The water park was a great experience for the kids, and my husband and i enjoyed the spa. The food was okay as well. We were not super impressed with the drinks or restaurants in particular. They were pretty standard for all inclusive hotels. All in all, my family of 4 had a good experience.

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