TripAdvisor Traveler Rating

Keep yourself away from this place ?? I risked myself booking here although the bunch of negative reviews and guess what ? They were not wrong . The hotel is infected with mosquitoes . If you have small children it doesn’t worth to expose your child in the Caribbean to get break-bone fever or any other tropical disease for a mosquitoes bite . Hotel is screaming to get cleaned . Once you enter the ceilings are super dirty . Looks like 300 years ago they hadn’t been clean . The waitresses in the buffet Larimar specially Pamela spend the whole working hours talking about the customers or the employees, instead of offering water to the customers and doing the work for which they getting paid . I went there to have my last lunch before departing and she saw me and my child and husband sitting and never approached to offer to refill our water cups or to ask if we want something to drink and wasn’t busy only busy talking to the other waitress who ignore us too ( date September 2 around 1:00. - 1:45 ) The lady that cleaned our room was amazing always kept my room immaculate . Room was 98126 , The family concierge Rosa was excellent always advising me what to do with the bites of mosquitoes for my son and asking me daily about him and how we were feeling 10/10 . Jorge in the pool bar 10/10 made our time incredible . Also Martha got in charge of decorating my room for my kiddo birthday ! Thank you girl ????. ?? Food Awful and very limited in variety . Hamburgers were always raw even after requesting to be very well cooked . Lines in breakfast are huge just to get one egg cooked . Honestly I won’t return here and won’t advise anyone to go . My experience 4/10

After reading the negative reviews on TripAdvisor, I was initially concerned about staying at this hotel. However, after spending 11 nights at this resort, I’m struggling to find any drawbacks, which is rare for our picky family of five. Our stay has been thoroughly enjoyable from start to finish. While the staff primarily speak Spanish, they make every effort to communicate effectively with guests of all nationalities. A helpful tip: learning some basic Spanish before you arrive can enhance your experience. The staff work tirelessly in the heat, always with a smile and a genuine desire to ensure your holiday is a memorable one. Our room was spotless, and the cleaner was attentive to our needs, leaving extra drinks in the fridge and restocking toiletries as needed. The resort offers a variety of dining options. We enjoyed the Italian, French, Indian, Japanese, Greek, and Garden Circus restaurants, all of which provided ample choices for the children and a personalized family dining experience. The shuttle buses around the complex are excellent, making it easy to get around. The entertainment, both during the day and in the evening, was always engaging and fun. The only minor downside was the experience on the beach, where vendors frequently approached us to buy things. However, this is not the hotel’s fault, and the beach itself was clean and family-friendly. There were no issues with finding sunbeds, and the kids loved the abundance of ice cream. Overall, it was a wonderful holiday filled with great memories. Would we return? Absolutely yes. Special thanks to Nicol and Dilcia from the Castle Bar—they were truly a credit to the hotel.

Fantastic time at the Fantasia, spent 10 nights there with all my family, 12 of us from 2 to 69, weather great overall, accommodation good, staff friendly and helpful and food excellent, especially if you like seafood. If your going ignore the bad reviews and have a great time, busy main swimming pool with activities going on all day so if you want a day or two chilling out try the Bavaro pool or go to the beach Went to four of the a la carte and all were a good choice although the Italian not as good as the others Great holiday choice for families

We are on our 3rd day and I would NEVER return. The food is beyond horrible, my 5 year old has not eaten anything in days. The food is cold and the fruits are warm . The rooms are broken down, the TV does not work, neither does our bath nor the patio door. Adults cannot slide with kids at the waterpark so at this point I just want to go home. Please book elsewhere.

This is the best place and the best vacation I have never had. The rooms were cleaned, and the employees were really polite. The food was excellent. Thank you to Osvaldo, Ruben. I forgot other names. Thank you all. I will be back. Thank you for the show every night. That was amazing. I love Bahia principe.