All inclusive

Grand Bavaro Princess All Suites Resort, Spa & Casino

Punta Cana 5.0

Overview

The recently refurbished Grand Bávaro Princess All Suites Resort, Spa & Casino is a world-renowned resort famous for its stunning scenery, white sands and crystal-clear waters. 

Check in

3 p.m.

Check out

12 p.m.

Rooms

1126

Rooms

Bungalow Suite
  • 1 king bed, and 1 sofa bed, or 2 single beds
  • No more than 4 guests in the room
Bungalow Suite
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV

Platinum Suite
  • 1 king bed, or 2 single beds, and 1 murphy bed
  • No more than 3 guests in the room
Platinum Suite
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
Additional details

Platinum Suite includes:

  • Premium drinks bar.
  • 24 Hours Room Service.
  • Turn down service.
  • Robes and slippers during the stay.
  • Beach towels in the room (1 per person)
  • Luxury amenities in the bathroom.
  •  1 Princess Beach Bag.
  •  Private reception (wet washcloths and welcome drink)
  • Concierge service at the Platinum Lounge.
  •  A la carte restaurant reservations
  •  Exclusive beach club with waiter service for drinks.
  •  Exclusive pool with waiter service for drinks.
  •  National, international and Premium Drinks. (aged drinks, a la carte wines and champagne not included).
  •  10% discount on all Spa treatments.

EXCLUSIVE FACILITIES FOR PLATINUM CLUB

 Private Reception - Lounge exclusive for Platinum Club Guest.

 Special amenities upon arrival.

 3 Exclusive Platinum Club Restaurants: 1 Buffet in the Platinum area (Chopin), 1 Gourmet (Soho), 1 International Grill (PBG) in front of Platinum Beach.

 5 Platinum Club Exclusive Bars: Platinum Lounge, Platinum Beach, PBG, Platinum Swim up Bar, Platinum Pool

 1 Swimming pool for adults and children, Exclusive Platinum Club.

 Access to the Princess Family Club Bavaro.

Honeymoon Platinum Suite
550 square feet
  • 1 king bed
  • No more than 2 guests in the room
Honeymoon Platinum Suite
550 square feet
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
Additional details

Honeymoon Platinum Suite includes*:

  • Premium drinks bar.
  • 24 Hours Room Service.
  • Daily Turn down service.
  • Welcome Amenities 
  •  1 Princess Beach Bag.
  •  Private reception (wet washcloths and welcome drink)
  • Robes and slippers during the stay.
  • Beach towels in the room (1 per person)
  • Special bathroom amenities
  • 1 Romantic Dinner (per person, per week) with commemorative photo
  • 1 Late Check Out, subject to availability. 
  • Surprise gift

EXCLUSIVE FACILITIES FOR PLATINUM CLUB

 Private Reception - Lounge exclusive for Platinum Club Guest.

 Special amenities upon arrival.

 3 Exclusive Platinum Club Restaurants: 1 Buffet in the Platinum area (Chopin), 1 Gourmet (Soho), 1 International Grill (PBG) in front of Platinum Beach.

 5 Platinum Club Exclusive Bars: Platinum Lounge, Platinum Beach, PBG, Platinum Swim up Bar, Platinum Pool

 1 Swimming pool for adults and children, Exclusive Platinum Club

 Access to the Princess Family Club Bavaro.

*Suite inclusions are valid only for bookings with a minimum stay of 4 nights.

Amenities


Location

Address
Playa Bavaro, Punta Cana, Dominican Republic
23 km from PUJ airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.3
  • Location 4.5
  • Rooms 4.2
  • Service 4.3
  • Value 4.1
TripAdvisor users rated this property 4 out of 5

I am not a big fan of resorts allowing locals on weekends. It’s loud and noisy and too busy. The food was just subpar!!!

Karen H on Jun 14, 2025

I am mot impressed with allowing locals on the weekend. It’s way too loud and too busy. The food was not exceptional but acceptable. Even at a la cartes. The beach is good. The people trying to get you to buy time shares ride around in golf carts trying to get you to buy into time share. The villas are beautiful. If you can speak Spanish you will be fine but with English only it’s a struggle.

TripAdvisor users rated this property 1 out of 5

If you're someone who reads both good and bad reviews before booking — do not skip this one. You might be about to book

Marcelo S on Jun 12, 2025

Terrible experience at Gran Bávaro Princess – This is NOT a 5-star hotel From day one, our experience at this resort was disappointing. We completed the online check-in in advance, but it was pointless — we still had to wait in line and re-submit all the documents. There wasn’t even a welcome drink, something any decent resort offers as a basic courtesy. To get a somewhat acceptable room (with better location, closer to the beach), one of the staff members told us he could help us with a better placement “if we gave him whatever we felt like for the favor.” In other words, he was clearly expecting a “voluntary tip” for something that should already be part of the standard service. This kind of practice is unacceptable in any resort that calls itself 5-star. The room we were assigned was in unacceptable condition: the sofa armrests were completely wet and smelled terrible, the headboard and bed frame were filthy, and when we touched the mattress, it was soaking wet — not just damp, but drenched. The room was also full of mosquitoes, the air conditioning didn’t work, and the balcony door was broken and insecure. A technician came and "fixed" things quickly, but when we returned at night, the room was hotter than outside. Calling reception was useless — no one answered. We went in person and were treated with poor attitude. After waiting nearly an hour, we were shown other rooms, but none had a king-size bed. What made this worse is that we were there to celebrate our anniversary, and yet we had to sleep in separate beds that night. We only accepted it because we were promised a proper room the next day — without more hassle. When we returned for the room change, we were told to stand in a very long line, as if we were checking in all over again. We asked to speak with the manager, who was on a lunch break — and the staff casually said “they can take as long as they want.” Eventually, we were moved to a supposedly better room (although it was the same category as the one we booked), which had no blankets or umbrellas — and, to our surprise, cockroaches in the bathroom. We tried calling reception again to ask for the missing items, but again, no answer. When we went in person, the staff mocked us, saying “How come you don’t have a blanket?” We decided to push through and enjoy our anniversary as best we could. But the issues just kept coming: The air conditioning still didn’t work well in many common areas. Some staff are friendly, but many act like they hate their job and treat guests poorly. The pool is poorly maintained. The shuttle service is chaotic: drivers don’t stop at proper stations, carts are overcrowded, and elderly guests are left behind as others rush in. Room service is not included, even in an “all-inclusive” package. Wi-Fi is terrible. The mobile app barely works. No one tells you that you need to speak with a specific person at 8?AM (for same-day) or 3?PM (for next-day) restaurant reservations. We found out days later from a waiter. When it comes to food, there’s variety depending on taste. The Focaccia restaurant was the only one that met true quality standards — excellent food, professional and attentive staff. In contrast, the steakhouse was a disaster: we waited over an hour for a simple filet mignon, and when we asked, we were given a made-up excuse instead of an honest apology. Public restrooms are in poor condition, one of the two sinks in our room was out of order for the rest of the stay, and the toilet clogged easily. The water pressure in the shower was terrible, making showers very frustrating. On top of that, some staff members pressured us to leave positive reviews right in front of them, which likely explains the misleading high ratings this hotel has online. To make matters worse, the rooms are clearly not well maintained, with visible signs of neglect both in infrastructure and cleanliness. Bottom line: This was the worst hotel experience we’ve ever had. We wouldn’t recommend this place even to our worst enemy. It is absolutely NOT a 5-star hotel — not in service, not in maintenance, and definitely not in guest care. We will update this review after checkout.

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