Active Advisories
The Grand Bavaro Princess All Suites resort has announced, due to required general maintenance and repairs, the temporary closure of the Main Pool beginning September 15, 2025, through to September 25, 2025., approximately for a period of 10 days.
During this maintenance period, the Platinum pool, the pools located in the Family Club, the Relax Pool (in front of the Spa), and the MiniClub children’s pool (located nearest to the beach) all remain fully operational and accessible for guest’s enjoyment. The hotel will also provide inflatable water games and activities in the area surrounding the Main Pool, including increased activities programing at the beach, Relax pool, MiniClub and all other available recreational areas.
Maintenance noise and work will be sectioned off and confined to daytime hours to minimize any disruption. All efforts will be made to minimize impact to guests during this time.
Overview
The recently refurbished Grand Bávaro Princess All Suites Resort, Spa & Casino is a world-renowned resort famous for its stunning scenery, white sands and crystal-clear waters.
Check in
3 p.m.
Check out
12 p.m.
Rooms
1126
Inclusions
- Daily activities
- Round-trip airport transfers
- Access to casino with shuttle service
- All Gratuities
- Non-motorized watersports
- Online or mobile check in available
- Intro scuba lessons in the pool
- All taxes
Rooms
- 1 king bed, and 1 sofa bed, or 2 single beds
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 single beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- 1 Umbrella in room
- Balcony or terrace
- A/C
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV
- 1 king bed, or 2 single beds, and 1 murphy bed
- No more than 3 guests in the room
- 1 king bed, or 2 single beds, and 1 murphy bed
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- Bathroom with shower only
- Concierge service
- Jetted tub
- Seating area
- Upgraded amenities
- 24 hour room service
- Balcony or Terrace
- A/C
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV
Platinum Suite includes:
- Premium drinks bar.
- 24 Hours Room Service.
- Turn down service.
- Robes and slippers during the stay.
- Beach towels in the room (1 per person)
- Luxury amenities in the bathroom.
- 1 Princess Beach Bag.
- Private reception (wet washcloths and welcome drink)
- Concierge service at the Platinum Lounge.
- A la carte restaurant reservations
- Exclusive beach club with waiter service for drinks.
- Exclusive pool with waiter service for drinks.
- National, international and Premium Drinks. (aged drinks, a la carte wines and champagne not included).
- 10% discount on all Spa treatments.
EXCLUSIVE FACILITIES FOR PLATINUM CLUB
Private Reception - Lounge exclusive for Platinum Club Guest.
Special amenities upon arrival.
3 Exclusive Platinum Club Restaurants: 1 Buffet in the Platinum area (Chopin), 1 Gourmet (Soho), 1 International Grill (PBG) in front of Platinum Beach.
5 Platinum Club Exclusive Bars: Platinum Lounge, Platinum Beach, PBG, Platinum Swim up Bar, Platinum Pool
1 Swimming pool for adults and children, Exclusive Platinum Club.
Access to the Princess Family Club Bavaro.
- 1 king bed
- No more than 2 guests in the room
- 1 king bed
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Jetted tub
- Upgraded amenities
- 24 hour room service
- Balcony or terrace
- A/C
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV
Honeymoon Platinum Suite includes*:
- Premium drinks bar.
- 24 Hours Room Service.
- Daily Turn down service.
- Welcome Amenities
- 1 Princess Beach Bag.
- Private reception (wet washcloths and welcome drink)
- Robes and slippers during the stay.
- Beach towels in the room (1 per person)
- Special bathroom amenities
- 1 Romantic Dinner (per person, per week) with commemorative photo
- 1 Late Check Out, subject to availability.
- Surprise gift
EXCLUSIVE FACILITIES FOR PLATINUM CLUB
Private Reception - Lounge exclusive for Platinum Club Guest.
Special amenities upon arrival.
3 Exclusive Platinum Club Restaurants: 1 Buffet in the Platinum area (Chopin), 1 Gourmet (Soho), 1 International Grill (PBG) in front of Platinum Beach.
5 Platinum Club Exclusive Bars: Platinum Lounge, Platinum Beach, PBG, Platinum Swim up Bar, Platinum Pool
1 Swimming pool for adults and children, Exclusive Platinum Club
Access to the Princess Family Club Bavaro.
*Suite inclusions are valid only for bookings with a minimum stay of 4 nights.
Amenities
Beach
Buffet Platinum Club
Buffet Platinum Club
Focaccia
Focaccia
Hispaniola
Hispaniola
Restaurant Platinum Club
Restaurant Platinum Club
Trapiche
Tanuki
Reception
Lobby Bar
Rebels
Rebels
Wasabi
Bar Platinum Club
Beach Platinum Club
Location
Reviews
TripAdvisor Traveler Rating
Horrible and arrogant marketing team- never seen such rude reply from a team - would not come close to this place!
Vacation40517989197 on Jan 13, 2026
I wrote a review of property how overall nice it was and staff amazing. Then mentioned how terrible the wifi was , and terrible staff trying to stop me from taking food to sick daughter in room. Then I get a rude , arrogant reply from someone in marketing team, writing something to prove a point for some reason, all they had to do is reply nicely and say the internet is terrible and apologize that I could not get ahold of sick daughter who was scared in room as someone as at door, but instead writes an arrogant reply. No my daughter was not ok. You didn’t even reply to my question but took the time to try and brag and be arrogant how nice a place you have? You said I come from a snow covered blanked freezing country? You really said this? Whoever this person is must be talked to by management and owners, it’s incredible how arrogant and ignorant this person is for guests. We live along the Mediterranean coast with no snow or freezing temperatures if you may ask, our country has same beaches and amazing weather, But the difference is we are safe. You brag about your hotel being so good, but your safety is terrible, at the gates people coming to you asking to sell drugs? And you are writing how beautiful your country is and all this stuff and saying we are coming from a snow covered blanked freezing country? You thought I would not reply? You are ignorant and have no common sense or customer service and because of what you replied I would never recommend your hotel. Not supporting our daughter with food and terrible internet caused so many problems and all you had to reply is sorry and you will fix issues and thank us for coming , as we just wanted to visit and try your country as we have no need to come for weather or beauty as we have both at home. Now I wish to know your name and for someone to deal with you for replying so harsh and arrogant to us, and also we will send this to your ha to get an Anders. Whatever you do do not stay here, as per the reply you will read you can see how terrible guest services and marketing team are .
Third consecutive December stay
razvanverone (Treviso, Italy) on Jan 12, 2026
We have been returning every December, for 10 days, for the past 3 years. Here is how we personally experienced it this year: The good: The resort is beautiful and very green. We love the 3-floor villa concept, as we cannot imagine a huge, tall building fitting into the Caribbean landscape. The grounds are very clean and well maintained. We have written about this before, and it remains true. The beach and the sea are amazing, definitely the best beach in the area — and we have walked for miles. Beach service in the Platinum area is very good. Thank you, Sugar, always around and on point. Room cleaning was good and done on a daily basis, like every year. We have read conflicting opinions on this matter, but we never had any issues. The Platinum upgrade was, for us, definitely worth it: • Chopin is the buffet restaurant for Platinum guests, with an absolutely stunning setting and design. We had breakfast and lunch here on most days. • Rooms are close to Chopin and the beach, so not much walking is needed. • Sauna and jacuzzi are included for Platinum guests, and it is a very beautiful and private spa, as it requires a reservation, so you will have it to yourself. • À la carte restaurants are all easily booked for Platinum guests through the app. • PBG was good for dinner and lunch a couple of times, right on the beach. • The PBG rooftop terrace is beautiful. We don’t drink much, but the view is amazing. The Capuccino has good drinks and tasty crêpes for an afternoon snack. Wasabi, the Italian restaurant (thank you, Chef Enrico), and the teppanyaki were very good. The just OK: It is a mass-market hotel, albeit classified as a 5-star one. If you are looking for luxury and high-end service, this is not the place for you. The price-quality ratio is somewhat fair. If traveling from Europe, as we are, the expensive flight changes that ratio quite a bit, however. Staff is nice enough and hard working. Exceptions exist, but in such a massive resort I do not expect perfection. At times it is slower, especially at the Capuccino, when it gets crowded, but we were on vacation and not in a constant hurry, so it wasn't that much of a problem. The Platinum beach has much more comfortable sunbeds, with very comfortable mattresses. They are a bit too close to each other, and there are fewer palm trees here than on the regular beach, but it is still nice. The Soho restaurant was a bit of a letdown, for the second year in a row, both service- and food-wise. The lighting is also very strong, cold, and unpleasant. The Chopin buffet, although beautiful, had a somewhat limited food selection compared to Hispaniola. One would expect it to include the best dishes from the main buffet and some extras, but that is not the case. PBG for breakfast would be lovely, right on the beach, but the selection is extremely limited. We could not get a tomato or an avocado for the eggs or for the jamón. The bad: It is a great resort if you don’t need anything from anyone. If you do face problems, you are pretty much on your own — and that really is a problem. Of course, realistically, we are not expecting the general manager to walk around greeting 3,000 guests. This is not a luxury boutique hotel, and management availability is limited, to be fair. However, no one from Guest Relations is available for assistance if needed. We did have, for the first time, an enormous cockroach in the room, spotted at 11:00 PM. Aside from the fact that both my wife and I have a severe cockroach phobia, we had no insect spray to get rid of it, and sleeping with it in the room was certainly not an option. We called and asked for a spray, explaining the situation, and were told someone would come immediately. We are still waiting, one month later. My wife managed to chase it into the hallway and kill it. It was still there, dead, two days later. Really? Our TV broke down one evening. Same situation. We called, were told someone would come immediately — no one ever came. That is what I call the “Platinum experience” at its best. The resort was completely renovated 5 or 6 years ago, and we had a great room, thanks to Arnaldo, who has made sure for two years in a row that we receive a beautiful room. However, many rooms show signs of wear and tear that are simply unacceptable: mold, mildew, cracks in the ceiling. Not to mention the doors, which are about an inch smaller than the door frame on every side. We are not afraid of lizards, otherwise this would have been a real dealbreaker, as they can roam around freely. Of course, this is a humid and difficult climate, but room maintenance should be immensely improved. The TVs are smart, but no streaming option is possible. Not even from your phone, using your own streaming platforms, connected by cable. This is a huge downside and downright ridiculous, as we do not drink or party and usually retire early with a movie — or at least that should be the case. The resort’s management policy blocks all streaming services: Netflix, Disney, Prime, HBO, you name it. We brought a cable that connects our iPhones to TVs and works on every continent and in every resort — except here. The buggies circulating around the resort are impossible to catch at dinner time and made us late for dinner on several occasions, which caused delays in being seated, and so on. The vehicles should also be electric, not constantly polluting such a green and beautiful setting and disturbing both guests and wildlife. Smoking: my God. Never in my life have I had a more difficult time staying away from smokers on a beach. And in no resort or hotel have we encountered a smoke-free beach policy. My wife has asthma, and this was truly problematic — and unacceptable. That being said, we had an overall somewhat pleasant stay. Would we return this December? If Arnaldo is still there to help us secure a good room, and if Guest Relations becomes at least slightly more present in solving issues that sometimes arise, then yes. This is our “before Christmas” vacation tradition, and we would hate to change that. However, if management and Guest Relations do not become more involved with yearly returning Platinum guests, we will sadly close this chapter. We do have the means to travel around the world, and the way we are treated and cared for goes a very long way in choosing our destinations. Thank you, Arnaldo — you are the reason we are even considering returning.
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