All inclusive

Hyatt Zilara Cap Cana

Playa Juanillo 5.0

Overview

The Hyatt Zilara Cap Cana is the newest all-inclusive resort exclusively for adults in the beautiful gated community of Cap Cana. Located on the sought-after shores of Juanillo Beach, Hyatt Zilara Cap Cana is a tropical paradise where guests can indulge in all-inclusive luxury surrounded by local culture, magnificent ocean views and incredible amenities like sprawling infinity pools with swim-up bars, a variety of restaurants and bars, a world-class fitness center and so much more. Luxurious inclusions and welcoming staff ensure a vacation at Hyatt Zilara Cap Cana will exceed guests’ expectations in every way imaginable.

Check in

3 p.m.

Check out

12 p.m.

Rooms

375

Rooms

Junior Suite
600 square feet
  • 1 king bed, or 2 double beds
  • Resort view
  • No more than 4 guests in the room
Junior Suite
600 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV

Resort View Junior Suite
600 square feet
  • 1 king bed
  • Resort view
Resort View Junior Suite
600 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV

Ocean View Junior Suite
600 square feet
  • 1 king bed, or 2 queen beds
  • Ocean view
Ocean View Junior Suite
600 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV

Club Ocean View Junior Suite
600 square feet
  • 1 king bed, or 2 queen beds
  • Ocean view
Club Ocean View Junior Suite
600 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
Additional details

Club Level Amenities

  • Private check-in and check-out in an exclusive area
  • Personalized concierge services
  • Best views in the exclusive Club Level area
  • Private access to Club Pool
  • Premium-brand liquors
  • Complimentary domestic and international calls
  • Exclusive Club Level Lounge featuring imported premium drinks, appetizers and continental breakfast, table games and Wi-Fi
  • 10% discount on spa and salon services
  • Exclusive access to The Shutters restaurant for breakfast & lunch a la carte
  • Late Check-out based on availability

Junior Suite Swim-Up
600 square feet
  • 1 king bed
  • Pool view
Junior Suite Swim-Up
600 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV

Club Oceanfront Junior Suite
600 square feet
  • 1 king bed, or 2 queen beds
  • Oceanfront
Club Oceanfront Junior Suite
600 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
Additional details

Club Level Amenities

    Private check-in and check-out in an exclusive area

    Personalized concierge services

    Best views in the exclusive Club Level area

    Private access to Club Pool

    Premium-brand liquors

    Complimentary domestic and international calls

    Exclusive Club Level Lounge featuring imported premium drinks, appetizers and continental breakfast, table games and Wi-Fi

    10% discount on spa and salon services

    Exclusive access to to breakfast & lunch a la carte

    Late Check-out based on availability

Club Junior Suite Swim Up
600 square feet
  • 1 king bed
  • Pool view
  • No more than 2 guests in the room
Club Junior Suite Swim Up
600 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV

Amenities


Location

Address
Boulevard Zona Hotelera, Playa Juanillo, Dominican Republic
13 km from PUJ airport

Reviews

TripAdvisor Traveler Rating

5.0 Excellent

  • Cleanliness 4.9
  • Location 4.9
  • Rooms 4.8
  • Service 4.9
  • Value 4.7
TripAdvisor users rated this property 5 out of 5

Relaxing trip with great service!

Riley S on Dec 13, 2025

Perfect destination for an all inclusive. The staff were amazing, and so friendly. Amado provided great pool service. I enjoyed to variety of food options available as well. And the room was beautiful! It was a relaxing trip and I would recommend this resort to anyone, and hope to visit again!

TripAdvisor users rated this property 5 out of 5

Hyatt Zilara Cap Cana, Punta Cana, Dominican Republic

Brian S on Dec 13, 2025

Hyatt Zilara Cap Cana, Punta Cana, Dominican Republic I am not a big fan of going on vacation. It’s not just the packing; it’s the stress of not being home where I can best manage my pain and not being in control when problems hit, as they always do. This trip’s drama came on day one, with snow in Chicago and the worst customer service I’ve ever experienced thanks to American Airlines. We ended up spending what should have been our first day in paradise in an expensive hotel near O’Hare battling to get our checked bags with my shots. As we waited in line at the airport, we (my husband, the chatty Kathy) talked to several couples and families booked in various resorts in Punta Cana. Listening to their struggles made me realize how lucky we were to have booked with the Hyatt Zilara. While others were just out of luck, Lia of the Hyatt Zilara went out of her way to make up for the time we lost – even though (obviously) the Hyatt had nothing to do with the delay getting there. While others heard about how weather is uncontrollable, we were offered an extra day at the end of our stay. When we told Lia that we couldn’t extend the stay, Lia went to her manager to see how they could help us. We ended up receiving a credit we could use for incidentals (like spa treatments). Honestly, I’m so used to hearing, “There’s nothing we can do,” it was kind of a shock to be treated like someone who matters. But that’s the thing about the Hyatt Zilara, I’ve felt like a VIP since stepping on the property. We were welcomed with a glass of delicious purple bubbly and a cold cloth to help cool off while we completed the registration process on a comfortable couch. I have never been so pampered. All my worries about travel have melted in this amazing paradise. The room is huge, the bathroom is bigger than either of mine (his and her sinks, dual showerheads, makeup lights), there are plenty of outlets and charging stations, a desk, couch, king sized bed (with a mattress that doesn’t bother my hips!), and the balcony OMG the balcony. I’m writing this on the balcony sitting on a lounger the size of a twin bed with pillows supporting my back and my feet up watching the palm trees blowing in the breeze on a beach of white sand. But it’s not the amenities or the amazing food selection that makes Zilara so special, it’s their staff. It's hard for me to ask for help, shoot it’s hard for me to ask for a glass of water with dinner, but the people who work at Zilara make it so easy. They actually seem to want to be there. From the room attendant to the wait staff to the pool attendants, no matter who you ask they help – and they are happy to. It’s impossible not to relax. I should note, we went in early December which is not peak season. I honestly don’t understand why it’s not, because the weather was 80 with a nice breeze and it was a bonus to have less people on the island. If you can afford to go all-inclusive (so worth it) do yourself a favor and pick the Hyatt Zilara (adults only) or Ziva (for families) in Punta Cana. I felt absolutely reborn wading into the ocean in the moonlight.

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