Hyatt Zilara Cap Cana
Playa Juanillo 5.0
Overview
The Hyatt Zilara Cap Cana is the newest all-inclusive resort exclusively for adults in the beautiful gated community of Cap Cana. Located on the sought-after shores of Juanillo Beach, Hyatt Zilara Cap Cana is a tropical paradise where guests can indulge in all-inclusive luxury surrounded by local culture, magnificent ocean views and incredible amenities like sprawling infinity pools with swim-up bars, a variety of restaurants and bars, a world-class fitness center and so much more. Luxurious inclusions and welcoming staff ensure a vacation at Hyatt Zilara Cap Cana will exceed guests’ expectations in every way imaginable.
Check in
3 p.m.
Check out
12 p.m.
Rooms
375
Inclusions
- Daily activities
- Round-trip airport transfers
- Full access to dining options, bars and lounges at Hyatt Ziva Cap Cana
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Resort view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Resort view
- Minimum 1 adult, maximum 4 adults
- No more than 4 guests in the room
- Furnished balcony
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed
- Resort view
- 1 king bed
- Resort view
- Maximum 2 adults
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed, or 2 queen beds
- Ocean view
- 1 king bed, or 2 queen beds
- Ocean view
- Maximum 4 adults
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed, or 2 queen beds
- Ocean view
- 1 king bed, or 2 queen beds
- Ocean view
- Maximum 4 adults
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
Club Level Amenities
- Private check-in and check-out in an exclusive area
- Personalized concierge services
- Best views in the exclusive Club Level area
- Private access to Club Pool
- Premium-brand liquors
- Complimentary domestic and international calls
- Exclusive Club Level Lounge featuring imported premium drinks, appetizers and continental breakfast, table games and Wi-Fi
- 10% discount on spa and salon services
- Exclusive access to The Shutters restaurant for breakfast & lunch a la carte
- Late Check-out based on availability
- 1 king bed
- Pool view
- 1 king bed
- Pool view
- Minimum 1 adult, maximum 4 adults
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed, or 2 queen beds
- Oceanfront
- 1 king bed, or 2 queen beds
- Oceanfront
- Maximum 4 adults
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
Club Level Amenities
Private check-in and check-out in an exclusive area
Personalized concierge services
Best views in the exclusive Club Level area
Private access to Club Pool
Premium-brand liquors
Complimentary domestic and international calls
Exclusive Club Level Lounge featuring imported premium drinks, appetizers and continental breakfast, table games and Wi-Fi
10% discount on spa and salon services
Exclusive access to to breakfast & lunch a la carte
Late Check-out based on availability
- 1 king bed
- Pool view
- No more than 2 guests in the room
- 1 king bed
- Pool view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
Amenities
- Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
- Elevators.
- Public areas wheelchair accessible
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Hyatt Ziva Cap Cana
- Adults only
| Type | Amenities | |
|---|---|---|
| Gabriellas | Bar, Lobby bar | |
| Bongos - Club Level | Bar, Lounge | Food options available |
| The Reef | Bar, Swim-up bar | |
| Las Mareas - Club Level | Bar, Swim-up bar | |
| The One Eyed Cat | Bar, Wine/martini bar | |
| Moments | Bar, Sports bar | Food options available |
Check-out time: 12 p.m.
Wi-Fi
- Select public areas
- Room
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| The Pier | Buffet | International | Breakfast, Dinner, Lunch | |
| Brandos | À la carte | French, Tahitian | Dinner | Dress code |
| Journeys | À la carte | Indian | Dinner | Dress code |
| Shutters Beachside | À la carte | Caribbean, Peruvian | Dinner | Dress code |
| Waves | À la carte | Grill/steak house | Dinner | Dress code |
| Presto | À la carte, Snack bar | Pizzaria | Lunch, Snacks | |
| Deja Brew | Café | Coffee and Pastries | Snacks |
- Rooms: 375
- Built in: 2019
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Hydrotherapy circuit available ($)
- Beach front
-
24 hour all-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Pools
- Cabanas available ($)
- Lazy river: Included
- Water slides: Included
Other activities
- Daily activities: on site
- Nightly entertainment: on site
- Meeting facilities available ($)
- Wedding facilities available ($)
Gardens
Beach
Beach
Beach
Beach Gazebo
Main Pool
Main Pool
Main Pool
Main Pool
Main Pool
Aerial
Cabanas
Club Pool
The Reef
Lobby
Lounge
Restaurant - Gabriellas
Restaurant - Shutters Beachside
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Waves
Waterpark
Wedding Gazebo
Wedding
Gym
Lobby
Location
Reviews
TripAdvisor Traveler Rating
5.0 Excellent
-
Cleanliness 4.9
-
Location 4.9
-
Rooms 4.8
-
Service 4.9
-
Value 4.7
Relaxing trip with great service!
Riley S on Dec 13, 2025
Perfect destination for an all inclusive. The staff were amazing, and so friendly. Amado provided great pool service. I enjoyed to variety of food options available as well. And the room was beautiful! It was a relaxing trip and I would recommend this resort to anyone, and hope to visit again!
Hyatt Zilara Cap Cana, Punta Cana, Dominican Republic
Brian S on Dec 13, 2025
Hyatt Zilara Cap Cana, Punta Cana, Dominican Republic I am not a big fan of going on vacation. It’s not just the packing; it’s the stress of not being home where I can best manage my pain and not being in control when problems hit, as they always do. This trip’s drama came on day one, with snow in Chicago and the worst customer service I’ve ever experienced thanks to American Airlines. We ended up spending what should have been our first day in paradise in an expensive hotel near O’Hare battling to get our checked bags with my shots. As we waited in line at the airport, we (my husband, the chatty Kathy) talked to several couples and families booked in various resorts in Punta Cana. Listening to their struggles made me realize how lucky we were to have booked with the Hyatt Zilara. While others were just out of luck, Lia of the Hyatt Zilara went out of her way to make up for the time we lost – even though (obviously) the Hyatt had nothing to do with the delay getting there. While others heard about how weather is uncontrollable, we were offered an extra day at the end of our stay. When we told Lia that we couldn’t extend the stay, Lia went to her manager to see how they could help us. We ended up receiving a credit we could use for incidentals (like spa treatments). Honestly, I’m so used to hearing, “There’s nothing we can do,” it was kind of a shock to be treated like someone who matters. But that’s the thing about the Hyatt Zilara, I’ve felt like a VIP since stepping on the property. We were welcomed with a glass of delicious purple bubbly and a cold cloth to help cool off while we completed the registration process on a comfortable couch. I have never been so pampered. All my worries about travel have melted in this amazing paradise. The room is huge, the bathroom is bigger than either of mine (his and her sinks, dual showerheads, makeup lights), there are plenty of outlets and charging stations, a desk, couch, king sized bed (with a mattress that doesn’t bother my hips!), and the balcony OMG the balcony. I’m writing this on the balcony sitting on a lounger the size of a twin bed with pillows supporting my back and my feet up watching the palm trees blowing in the breeze on a beach of white sand. But it’s not the amenities or the amazing food selection that makes Zilara so special, it’s their staff. It's hard for me to ask for help, shoot it’s hard for me to ask for a glass of water with dinner, but the people who work at Zilara make it so easy. They actually seem to want to be there. From the room attendant to the wait staff to the pool attendants, no matter who you ask they help – and they are happy to. It’s impossible not to relax. I should note, we went in early December which is not peak season. I honestly don’t understand why it’s not, because the weather was 80 with a nice breeze and it was a bonus to have less people on the island. If you can afford to go all-inclusive (so worth it) do yourself a favor and pick the Hyatt Zilara (adults only) or Ziva (for families) in Punta Cana. I felt absolutely reborn wading into the ocean in the moonlight.
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.