Hyatt Zilara Cap Cana
Playa Juanillo 5.0
Overview
The Hyatt Zilara Cap Cana is the newest all-inclusive resort exclusively for adults in the beautiful gated community of Cap Cana. Located on the sought-after shores of Juanillo Beach, Hyatt Zilara Cap Cana is a tropical paradise where guests can indulge in all-inclusive luxury surrounded by local culture, magnificent ocean views and incredible amenities like sprawling infinity pools with swim-up bars, a variety of restaurants and bars, a world-class fitness center and so much more. Luxurious inclusions and welcoming staff ensure a vacation at Hyatt Zilara Cap Cana will exceed guests’ expectations in every way imaginable.
Check in
3 p.m.
Check out
12 p.m.
Rooms
375
Inclusions
- Daily activities
- Round-trip airport transfers
- Full access to dining options, bars and lounges at Hyatt Ziva Cap Cana
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Resort view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Resort view
- Minimum 1 adult, maximum 4 adults
- No more than 4 guests in the room
- Furnished balcony
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed
- Resort view
- 1 king bed
- Resort view
- Maximum 2 adults
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed, or 2 queen beds
- Ocean view
- 1 king bed, or 2 queen beds
- Ocean view
- Maximum 4 adults
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed, or 2 queen beds
- Ocean view
- 1 king bed, or 2 queen beds
- Ocean view
- Maximum 4 adults
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
Club Level Amenities
- Private check-in and check-out in an exclusive area
- Personalized concierge services
- Best views in the exclusive Club Level area
- Private access to Club Pool
- Premium-brand liquors
- Complimentary domestic and international calls
- Exclusive Club Level Lounge featuring imported premium drinks, appetizers and continental breakfast, table games and Wi-Fi
- 10% discount on spa and salon services
- Exclusive access to The Shutters restaurant for breakfast & lunch a la carte
- Late Check-out based on availability
- 1 king bed
- Pool view
- 1 king bed
- Pool view
- Minimum 1 adult, maximum 4 adults
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed, or 2 queen beds
- Oceanfront
- 1 king bed, or 2 queen beds
- Oceanfront
- Maximum 4 adults
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
Club Level Amenities
Private check-in and check-out in an exclusive area
Personalized concierge services
Best views in the exclusive Club Level area
Private access to Club Pool
Premium-brand liquors
Complimentary domestic and international calls
Exclusive Club Level Lounge featuring imported premium drinks, appetizers and continental breakfast, table games and Wi-Fi
10% discount on spa and salon services
Exclusive access to to breakfast & lunch a la carte
Late Check-out based on availability
- 1 king bed
- Pool view
- No more than 2 guests in the room
- 1 king bed
- Pool view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
Amenities
- Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
- Elevators.
- Public areas wheelchair accessible
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Hyatt Ziva Cap Cana
- Adults only
| Type | Amenities | |
|---|---|---|
| Gabriellas | Bar, Lobby bar | |
| Bongos - Club Level | Bar, Lounge | Food options available |
| The Reef | Bar, Swim-up bar | |
| Las Mareas - Club Level | Bar, Swim-up bar | |
| The One Eyed Cat | Bar, Wine/martini bar | |
| Moments | Bar, Sports bar | Food options available |
Check-out time: 12 p.m.
Wi-Fi
- Select public areas
- Room
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| The Pier | Buffet | International | Breakfast, Dinner, Lunch | |
| Brandos | À la carte | French, Tahitian | Dinner | Dress code |
| Journeys | À la carte | Indian | Dinner | Dress code |
| Shutters Beachside | À la carte | Caribbean, Peruvian | Dinner | Dress code |
| Waves | À la carte | Grill/steak house | Dinner | Dress code |
| Presto | À la carte, Snack bar | Pizzaria | Lunch, Snacks | |
| Deja Brew | Café | Coffee and Pastries | Snacks |
- Rooms: 375
- Built in: 2019
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Hydrotherapy circuit available ($)
- Beach front
-
24 hour all-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Pools
- Cabanas available ($)
- Lazy river: Included
- Water slides: Included
Other activities
- Daily activities: on site
- Nightly entertainment: on site
- Meeting facilities available ($)
- Wedding facilities available ($)
Gardens
Beach
Beach
Beach
Beach Gazebo
Main Pool
Main Pool
Main Pool
Main Pool
Main Pool
Aerial
Cabanas
Club Pool
The Reef
Lobby
Lounge
Restaurant - Gabriellas
Restaurant - Shutters Beachside
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Waves
Waterpark
Wedding Gazebo
Wedding
Gym
Lobby
Location
Reviews
TripAdvisor Traveler Rating
5.0 Excellent
-
Cleanliness 4.9
-
Location 4.9
-
Rooms 4.8
-
Service 4.9
-
Value 4.7
Hyatt Zilaria cap worth it over Secrets
Chris F on Jan 03, 2026
The was the longest trip my girlfriend and I ever took. We went from December 12-20 and we both agree that it was the best all inclusive we have been to. For context we both have been to secrets Cap Cana and Akumal while she has been to a few more with her family. The food was the stand out here the best of all my the resorts we previously visited. When we first arrived our room was not quite ready however the concierge did give us a quick tour and guided us to check out the buffet. This buffet was interesting. The staff served you and at times they could be a bit inattentive but the food was excellent at the buffet. The only downside is the food at the buffet was the same at breakfast every day which after 8 days was tough to swallow no pun intended. We spent a lot of time at the pool which was great as we were not club level. The service was outstanding giving specific shoutouts to mayreni she constantly checked on us even when we were in the pool! The hot tubs were amazing especially in the morning but the pool was cold at times. All of the restaurants we visited were great, we went to them all for dinner except the French one as it did not seem to interest either one of us. We also ordered room service multiple nights because why not! It was great every time especially the burger and chocolate cake late at night. Our room was nice, although there were things that were disappointing. Compared to secrets which had tablets in the room to order room service or check the activities of the day, everything was done through the tv and calling the desk. Additionally there was no tub in the room and service of the room itself while done was not as consistent as secrets cap Cana. Overall the food and entertainment greatly outshined any downsides and as a result made this vacation one of the bests of our lives.
One of the better all inclusives with very good food, staff, quality, pools. Just needs a bit more entertainment options
Andrew O on Jan 02, 2026
Great people such as Sebastian helping with a ton of allergy restrictions, and Fraudicio helping with various arrangements. The staff all have a smile even with a bit of a language barrier if you don’t speak any Spanish. Very warm staff and a desire to help ensure things go well. Rooms are spacious, modern, and clean, with daily room service and turndown service. Large room safe which I always look for. Just make sure you don’t leave your do not disturb light on if you want service. Restaurant quality beats out most other all inclusive hotels for my family of 4 (2 parents and 2 young adults), even though there can be long wait times at restaurants on the Ziva side since those restaurants are accessed by both Zilara and Ziva guests. Service can be slow in the specialty restaurants if you don’t flag the waitstaff down to ask to order. Buffet for breakfast at Zilara was the best I’ve ever seen, even comparable to hotel stays I’ve had at high end European hotels. Pools are very nice, water park was a good use of a couple of hours, and beach is very pretty although there can be a lot of seaweed on some days (they do continuously try to clean it up). Entertainment staff is also great. The two criticisms are more for management to address: 1) need for more Zilara/adult only rain day activities, 2) need for more Zilara-only evening entertainment beyond just the piano (which is still good though) at One Eyed Cat. Adults need some evening dance options for example.
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