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Overview
The Hyatt Zilara Cap Cana is the newest all-inclusive resort exclusively for adults in the beautiful gated community of Cap Cana. Located on the sought-after shores of Juanillo Beach, Hyatt Zilara Cap Cana is a tropical paradise where guests can indulge in all-inclusive luxury surrounded by local culture, magnificent ocean views and incredible amenities like sprawling infinity pools with swim-up bars, a variety of restaurants and bars, a world-class fitness center and so much more. Luxurious inclusions and welcoming staff ensure a vacation at Hyatt Zilara Cap Cana will exceed guests’ expectations in every way imaginable.
Check in
3 p.m.
Check out
12 p.m.
Rooms
375
Inclusions
- Daily activities
- Round-trip airport transfers
- Full access to dining options, bars and lounges at Hyatt Ziva Cap Cana
- All taxes
Rooms
- 1 king bed
- Resort view
- 1 king bed
- Resort view
- Maximum 2 adults
- Furnished balcony
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed
- Resort view
- 1 king bed
- Resort view
- Maximum 2 adults
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed, or 2 queen beds
- Ocean view
- 1 king bed, or 2 queen beds
- Ocean view
- Maximum 4 adults
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed, or 2 queen beds
- Ocean view
- 1 king bed, or 2 queen beds
- Ocean view
- Maximum 4 adults
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
Club Level Amenities
- Private check-in and check-out in an exclusive area
- Personalized concierge services
- Best views in the exclusive Club Level area
- Private access to Club Pool
- Premium-brand liquors
- Complimentary domestic and international calls
- Exclusive Club Level Lounge featuring imported premium drinks, appetizers and continental breakfast, table games and Wi-Fi
- 10% discount on spa and salon services
- Exclusive access to The Shutters restaurant for breakfast & lunch a la carte
- Late Check-out based on availability
- 1 king bed, or 2 queen beds
- Pool view
- 1 king bed, or 2 queen beds
- Pool view
- Minimum 1 adult, maximum 4 adults
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed, or 2 queen beds
- Oceanfront
- 1 king bed, or 2 queen beds
- Oceanfront
- Maximum 4 adults
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
Club Level Amenities
Private check-in and check-out in an exclusive area
Personalized concierge services
Best views in the exclusive Club Level area
Private access to Club Pool
Premium-brand liquors
Complimentary domestic and international calls
Exclusive Club Level Lounge featuring imported premium drinks, appetizers and continental breakfast, table games and Wi-Fi
10% discount on spa and salon services
Exclusive access to to breakfast & lunch a la carte
Late Check-out based on availability
Amenities
Accessibility
- Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
- Elevators.
- Public areas wheelchair accessible
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Access to
- Hyatt Ziva Cap Cana
Age ranges
- Adults only
Bars and entertainment
| Type | Amenities | |
|---|---|---|
| Gabriellas | Bar, Lobby bar | |
| Bongos - Club Level | Bar, Lounge | Food options available |
| The Reef | Bar, Swim-up bar | |
| Las Mareas - Club Level | Bar, Swim-up bar | |
| The One Eyed Cat | Bar, Wine/martini bar | |
| Moments | Bar, Sports bar | Food options available |
Check-in and check-out times
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Select public areas
- Room
Dining
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| The Pier | Buffet | International | Breakfast, Dinner, Lunch | |
| Brandos | À la carte | French, Tahitian | Dinner | Dress code |
| Journeys | À la carte | Indian | Dinner | Dress code |
| Shutters Beachside | À la carte | Caribbean, Peruvian | Dinner | Dress code |
| Waves | À la carte | Grill/steak house | Dinner | Dress code |
| Presto | À la carte, Snack bar | Pizzaria | Lunch, Snacks | |
| Deja Brew | Café | Coffee and Pastries | Snacks |
Facilities
- Rooms: 375
- Built in: 2019
Health and wellness
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Hydrotherapy circuit available ($)
Location
- Beach front
Meal and plan options
-
24 hour all-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Pools and recreation
Pools
- Cabanas available ($)
- Lazy river: Included
- Water slides: Included
Other activities
- Daily activities: on site
- Nightly entertainment: on site
Shops and services
- Meeting facilities available ($)
- Wedding facilities available ($)
Gardens
Beach
Beach
Beach
Beach Gazebo
Main Pool
Main Pool
Main Pool
Main Pool
Main Pool
Aerial
Cabanas
Club Pool
The Reef
Lobby
Lounge
Restaurant - Gabriellas
Restaurant - Shutters Beachside
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Waves
Waterpark
Wedding Gazebo
Wedding
Gym
Lobby
Location
Reviews
Summer 2022
Q4365EFmercedesm (Allentown, Pennsylvania) on Jul 04, 2022
Our summer vacations were incredible, We visited the hyatt and it was an unforgettable vacation, The attention in that hotel is first class, From the arrival everything is perfect. The entertainment is super fun and they have many activities including crafts that are super good, Arturo, Ramón, Diomedes and Jean were very kind and they treated us very well. The rooms are big and spacious, The food and drinks are very good, A special greeting to Mayreny, Danny and Leydy, it is a beautiful hotel we will return.
Far exceeded expectations
frozenpenguins (Austin, Texas) on Jul 04, 2022
My partner and I came to Hyatt Zilara for a babymoon, having only been to one other all-inclusive resort before in Mexico. Our stay and experience was above and beyond what we hoped for. If you can swing getting a club room, do it. The club gets you access to the club only pool, lounge/bar with private check-in and concierge, and being able to eat at Shutters for breakfast and lunch. Our ocean view club room was located in the building directly above reception facing the ocean so you’re centrally located to everything which we really appreciated, especially being 6 months pregnant. The club also gets you access to your own personal butler who takes care of renting cabanas, organizing your transportation and activities, etc. Basically your own personal concierge. Our butler Luis was awesome and even comped us a bottle of D.R. rum., and a special bottle of wine and macaroons and chocolate in our room one evening. The food all over the resort was fantastic, we’re talking restaurant quality food. What was also nice and unexpected were the portion sizes were smaller, not huge American portion sizes but enough to order an appetizer, main, and dessert and not be stuffed to the brim. Also as someone who can’t drink right now I appreciated that they also had mocktail suggestions on the menu as well! I do wish they had more Dominican food for us to try though. At the resort we had previously gone to it seemed like everyone got up early and put their towels down to claim their spots close to the pool but we did not find that to be the case here. Granted there were still some instances of that happening but we never had an issue of not being able to find a spot to lay down. Even at 2pm on a Thursday we found an empty palapa on the beach that we were able to hang out under. The resort did have a list of daily activities and a backup rain activity plan for everyday but if you’re someone looking to party and go clubbing at the resort every night this is not the place for you. We would have dinner, stop by the pastry and coffee bar for an after-dinner cappuccino and then head up to the room by 10:45. Lights automatically go off on the balconies at 11pm and we were never kept up by loud noises. Everybody working at the resort was very nice and helpful. We extended our stay by one day and there was a little bit of headache figuring out how to go about doing that but once they got it figured out it was no problem. Overall I think we’re going to have a hard time finding another all-inclusive resort that hits the high standards that Hyatt Zilara has set. If you’re thinking about booking it, do it.
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