Hyatt Zilara Cap Cana
Playa Juanillo 5.0
Overview
The Hyatt Zilara Cap Cana is the newest all-inclusive resort exclusively for adults in the beautiful gated community of Cap Cana. Located on the sought-after shores of Juanillo Beach, Hyatt Zilara Cap Cana is a tropical paradise where guests can indulge in all-inclusive luxury surrounded by local culture, magnificent ocean views and incredible amenities like sprawling infinity pools with swim-up bars, a variety of restaurants and bars, a world-class fitness center and so much more. Luxurious inclusions and welcoming staff ensure a vacation at Hyatt Zilara Cap Cana will exceed guests’ expectations in every way imaginable.
Check in
3 p.m.
Check out
12 p.m.
Rooms
375
Inclusions
- Daily activities
- Round-trip airport transfers
- Full access to dining options, bars and lounges at Hyatt Ziva Cap Cana
- All taxes
Rooms

- 1 king bed, or 2 double beds
- Resort view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Resort view
- Minimum 1 adult, maximum 4 adults
- No more than 4 guests in the room
- Furnished balcony
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV

- 1 king bed
- Resort view
- 1 king bed
- Resort view
- Maximum 2 adults
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV

- 1 king bed, or 2 queen beds
- Ocean view
- 1 king bed, or 2 queen beds
- Ocean view
- Maximum 4 adults
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV

- 1 king bed, or 2 queen beds
- Ocean view
- 1 king bed, or 2 queen beds
- Ocean view
- Maximum 4 adults
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
Club Level Amenities
- Private check-in and check-out in an exclusive area
- Personalized concierge services
- Best views in the exclusive Club Level area
- Private access to Club Pool
- Premium-brand liquors
- Complimentary domestic and international calls
- Exclusive Club Level Lounge featuring imported premium drinks, appetizers and continental breakfast, table games and Wi-Fi
- 10% discount on spa and salon services
- Exclusive access to The Shutters restaurant for breakfast & lunch a la carte
- Late Check-out based on availability

- 1 king bed, or 2 queen beds
- Pool view
- 1 king bed, or 2 queen beds
- Pool view
- Minimum 1 adult, maximum 4 adults
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV

- 1 king bed, or 2 queen beds
- Oceanfront
- 1 king bed, or 2 queen beds
- Oceanfront
- Maximum 4 adults
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
Club Level Amenities
Private check-in and check-out in an exclusive area
Personalized concierge services
Best views in the exclusive Club Level area
Private access to Club Pool
Premium-brand liquors
Complimentary domestic and international calls
Exclusive Club Level Lounge featuring imported premium drinks, appetizers and continental breakfast, table games and Wi-Fi
10% discount on spa and salon services
Exclusive access to to breakfast & lunch a la carte
Late Check-out based on availability

- 1 king bed
- Pool view
- No more than 2 guests in the room
- 1 king bed
- Pool view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV














Amenities
- Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
- Elevators.
- Public areas wheelchair accessible
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Hyatt Ziva Cap Cana
- Adults only
Type | Amenities | |
---|---|---|
Gabriellas | Bar, Lobby bar | |
Bongos - Club Level | Bar, Lounge | Food options available |
The Reef | Bar, Swim-up bar | |
Las Mareas - Club Level | Bar, Swim-up bar | |
The One Eyed Cat | Bar, Wine/martini bar | |
Moments | Bar, Sports bar | Food options available |
Check-out time: 12 p.m.
Wi-Fi
- Select public areas
- Room
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
The Pier | Buffet | International | Breakfast, Dinner, Lunch | |
Brandos | À la carte | French, Tahitian | Dinner | Dress code |
Journeys | À la carte | Indian | Dinner | Dress code |
Shutters Beachside | À la carte | Caribbean, Peruvian | Dinner | Dress code |
Waves | À la carte | Grill/steak house | Dinner | Dress code |
Presto | À la carte, Snack bar | Pizzaria | Lunch, Snacks | |
Deja Brew | Café | Coffee and Pastries | Snacks |
- Rooms: 375
- Built in: 2019
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Hydrotherapy circuit available ($)
- Beach front
-
24 hour all-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Pools
- Cabanas available ($)
- Lazy river: Included
- Water slides: Included
Other activities
- Daily activities: on site
- Nightly entertainment: on site
- Meeting facilities available ($)
- Wedding facilities available ($)

Gardens

Beach

Beach

Beach

Beach Gazebo

Main Pool

Main Pool

Main Pool

Main Pool

Main Pool

Aerial

Cabanas

Club Pool

The Reef

Lobby

Lounge

Restaurant - Gabriellas

Restaurant - Shutters Beachside

Restaurant

Restaurant

Restaurant

Restaurant

Restaurant

Restaurant

Waves

Waterpark

Wedding Gazebo

Wedding

Gym

Lobby
Location

Reviews
TripAdvisor Traveler Rating
5.0 Excellent
-
Cleanliness 5.0
-
Location 5.0
-
Rooms 5.0
-
Service 5.0
-
Value 4.5
7th Visit to Hyatt Zilara Cap Cana
2TheSunshine on Sep 23, 2023
We always love returning to this beautiful resort and the incredible staff that have become friends. We never met a single staff member who wasn't kind, thoughtful, and accommodating. Service was outstanding from check-in to check-out, as always, thanks in large part to Freddy, Mayte, and Adrianna. Mayte works in a different department now but makes it a point to come see us before we leave. She and Freddy have been our point of contact prior to arriving in case we have any special requests. They are so good at what they do. Our butler Osiris went above and beyond to make sure every detail of our vacation was incredible and enjoyable. He could not have done a better job. He came to see us at the pool every morning to check on us and ask us if there was anything he could do for us. He made dinner reservations for us every night. We were able to contact him at any point of the day and he immediately took care of any requests we had. He had such a wonderful personality and the most incredible smile that brought joy to our day. Our maid service was incredible. Our room was neat and sparkling every day. The following are just a few of the many other staff members that we have built a relationship with over the many visits to Hyatt Zilara Cap Cana and a few new ones. I wish I could mention every single staff member because they are what makes this resort the place that it is. -Pool Entertainment Staff – Arturo and Jean C – your smiles and enthusiasm, bingo and crafts -One Eyed Cat Martini Bar – Jairon, Andreudy, Flabia - great evening drinks and entertainment -Brandos – Manager – Navrys, Waiters – Richy, Luis and Julio, Hostess – Mely Gil –your great dinner service and of course our nightly Chocolate Fondant dessert -Waves – Manager – Navrys, Waiters – Hector and Sija – Thank you for the incredible service -Noodle and Thread - Juanito – Meeting us with a smile and made sure our family had great service and food -The Pier – Supervisor – Lewis, Omelette Station – Diocedy & Waiters – Ruth and Alberto– Met us with warm smiles and great service -Shutters – Supervisor – Jaime, Hostess – Karina, Bartender – Mario, Waiters – Ouby, Unice and Edward, Chef – Enoc– Thank you for the great food, service and the wonderful authentic Dominican lunch -Bongo Club Bar – Bartender – Francis – Thank you for starting our evenings out with great drinks and a smile. Luxurious rooms, beautiful beach, first class service and incredible food – what more could anyone ask for?! This resort is so close to perfection & we will definitely return for our 8th visit in the near future.
The best honeymoon resort!
Nicole C on Sep 22, 2023
I don’t even know where to start! This place deserves 10 stars. My husband and I booked a swim up suite for our honeymoon.. it has been the most fun/relaxing experience and exactly what we were looking. Service: the best I’ve ever had at a resort. Everyone greets you with a smile and is so polite. A few special shoutouts.. franklyn at Brando’s, Brayan at the pool, Marien on pool service, and Robert at the swim up bar. Amazing people and really elevated our experience. Food: I will preface this with I’m a picky eater. The food was sooo good. There were definitely somethings that were meh.. but none of it was awful. We didn’t get to go to every restaurant but our favorites were Waves & Tempest Table at Ziva. Do the Hibachi!!! The one eyed cat martini bar was our favorite for before dinner drinks and we loved hanging out at Moments sports bar at night! Room: Very clean, the swim out suite was great and we used it quite a few times! On our arrival they decorated our door and left us champagne and macaroons! Bed was comfy, no room issues at all!! We did not get the club level & I honestly don’t think it’s worth it. We met a few couples that had it and they said it really wasn’t anything special. The main pool was a lot of fun, DJ, Live music, games. It was a good time. It does quiet down at night which we loved but if you’re looking for a club, party scene this isn’t it. The beach was Ok. Pretty to look at but quite rocky to walk into and some seaweed which the property does there best to clear. The waterpark was also a lot of fun! I highly recommend going there. Overall, this is a great hotel and they really pride themselves on service. We had an amazing trip!!! Thank you Hyatt Zilara!!!!
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