Overview
The 24-hour all-inclusive Barceló Maya Caribe, part of the Barceló Maya Grand Resort, offers 414 rooms and suites, eight distinct restaurants, eight bars, four pools, children’s water park, bowling alley, shopping center, theatre and eight meeting rooms. Guests also enjoy full access to the Barceló Maya Beach, Barceló Maya Colonial, and Barceló Maya Tropical. Premium Level accommodations feature the best location guaranteed at the Resort, unlimited access to specialty restaurants (upon availability) and much more. Live up to more at Barceló Maya Caribe.
*This hotel is available from both Cancún International Airport and Tulum International Airport.*
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
414
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Ceiling fan
- Terrace or balcony
*Rooms may be assigned in the Beach, Caribe, Colonial or Tropical section of the Barceló Maya Grand Resort.
- 1 king bed, or 2 double beds
- Oceanfront
- No more than 5 guests in the room
- 1 king bed, or 2 double beds
- Oceanfront
- Caribe section
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 5 guests in the room
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Ceiling fan
- Terrace or balcony
Premium Level amenities include;
- Private check in and check out in exclusive Premium Level area.
- Personalized concierge services.
- Bottle of sparkling wine upon arrival.
- Nightly amenity in room.
- Priority reservations at a la carte restaurants (subject to availability).
- Exclusive Premium Level Lounge with international drinks, canapes, continental breakfast, books, newspaper and complimentary internet.
- Complimentary local calls, room service and late check out.
- 20% discount at the spa and beauty salon (restrictions apply).
- Access to the hydrotherapy area in the Spa (1 hour daily)
- Express laundry service with regular charge.
*Rooms may be assigned in the Beach, Caribe, Colonial or Tropical section of the Barceló Maya Grand Resort.
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- 24 hour room service
- The minimum age requirement is eight years old in Swim Up rooms at Barcelo Maya Caribe.
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Ceiling fan
- Terrace or balcony
Premium Level amenities include;
- Private check in and check out in exclusive Premium Level area.
- Personalized concierge services.
- Bottle of sparkling wine upon arrival.
- Nightly amenity in room.
- Priority reservations at a la carte restaurants (subject to availability).
- Exclusive Premium Level Lounge with international drinks, canapes, continental breakfast, books, newspaper and complimentary internet.
- Complimentary local calls, room service and late check out.
- 20% discount at the spa and beauty salon (restrictions apply).
- Access to the hydrotherapy area in the Spa (1 hour daily)
- Express laundry service with regular charge.
*Rooms may be assigned in the Beach, Caribe, Colonial or Tropical section of the Barceló Maya Grand Resort.
- 1 king bed, and 2 sofas
- No more than 3 guests in the room
- 1 king bed, and 2 sofas
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 3 guests in the room
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Ceiling fan
- Terrace or balcony
Premium Level amenities include;
- Private check in and check out in exclusive Premium Level area.
- Personalized concierge services.
- Bottle of sparkling wine upon arrival.
- Nightly amenity in room.
- Priority reservations at a la carte restaurants (subject to availability).
- Exclusive Premium Level Lounge with international drinks, canapes, continental breakfast, books, newspaper and complimentary internet.
- Complimentary local calls, room service and late check out.
- 20% discount at the spa and beauty salon (restrictions apply).
- Access to the hydrotherapy area in the Spa (1 hour daily)
- Express laundry service with regular charge.
*Rooms may be assigned in the Beach, Caribe, Colonial or Tropical section of the Barceló Maya Grand Resort.
Amenities
Aerial View
Pool
Barcy Waterpark
La Fuente Restaurant
Bowling Centre
U Kids Spa
Location
Reviews
TripAdvisor Traveler Rating
Shocking Experience: Kids Selling Drugs by the Pool
Mustafa K on Jun 03, 2025
I’ve traveled a lot over the years, and I have to say, my recent stay at Barcelo Maya Caribbean was one of the most shocking experiences I’ve had at any resort. We were there for a week-long vacation, hoping for a relaxing family trip, but what we encountered left us deeply concerned for the safety and atmosphere of this place. What really caught us off guard was how blatant the drug activity was—groups of teenagers openly hanging around the pool and beach areas, approaching guests, and trying to sell drugs. It wasn’t subtle; it felt like it was happening right in front of everyone, like it was a normal part of the scene. One afternoon, I was sitting by the pool while my kids were playing nearby, and I saw a group of teenagers walk up to a couple, offering something quietly and then laughing and moving on to another group. At first, I thought I must be seeing it wrong, but then it happened again—and again. It’s incredibly unsettling when you’re trying to enjoy a vacation with your family, and you see this kind of behavior happening so openly. It made me question the kind of environment this resort is encouraging and how safe it really is, especially for families. I ended up reporting this to the front desk, expecting some level of concern or action, but the reaction was honestly just a shrug. The staff seemed uninterested and unwilling to address the issue, almost as if they’d seen it happen a hundred times before and didn’t think it was worth following up on. There was no sense of urgency, no assurance that it would be dealt with, and no follow-up from management. It left us feeling completely unheard and honestly a bit unsafe. We tried to make the best of the trip, but after a few more days of the same thing happening, it became clear that this resort is not a safe or family-friendly place. The idea that kids and teens can sell drugs openly around the pool area without any staff intervention is beyond unacceptable. I would strongly caution anyone considering a stay here, especially families, to think twice. It’s just not worth the risk.
Disappointing experience
Toy D on Jun 02, 2025
Wish I would have read reviews and listened before booking ??. I am here now and wish I wasn’t…the resort should not be 5 star because it lacked completely…and the food really is not that great or good at all. No ice cream shops or coffee shops. Just completely missed the mark. The rooms were sub par…luckily I complained and they probably got tired of seeing me at the front desk so this nice lady listened to me and moved me. I tried canceling my reservation and they just wouldn’t allow it…I had a minute ch much nicer stay at Dream Sands a couple years ago. Wish I would have booked there instead. My whole family was unimpressed…
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