Overview
The 24-hour all-inclusive Barceló Maya Caribe, part of the Barceló Maya Grand Resort, offers 414 rooms and suites, eight distinct restaurants, eight bars, four pools, children’s water park, bowling alley, shopping center, theatre and eight meeting rooms. Guests also enjoy full access to the Barceló Maya Beach, Barceló Maya Colonial, and Barceló Maya Tropical. Premium Level accommodations feature the best location guaranteed at the Resort, unlimited access to specialty restaurants (upon availability) and much more. Live up to more at Barceló Maya Caribe.
*This hotel is available from both Cancún International Airport and Tulum International Airport.*
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
414
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Ceiling fan
- Terrace or balcony
*Rooms may be assigned in the Beach, Caribe, Colonial or Tropical section of the Barceló Maya Grand Resort.
- 1 king bed, or 2 double beds
- Oceanfront
- No more than 5 guests in the room
- 1 king bed, or 2 double beds
- Oceanfront
- Caribe section
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 5 guests in the room
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Ceiling fan
- Terrace or balcony
Premium Level amenities include;
- Private check in and check out in exclusive Premium Level area.
- Personalized concierge services.
- Bottle of sparkling wine upon arrival.
- Nightly amenity in room.
- Priority reservations at a la carte restaurants (subject to availability).
- Exclusive Premium Level Lounge with international drinks, canapes, continental breakfast, books, newspaper and complimentary internet.
- Complimentary local calls, room service and late check out.
- 20% discount at the spa and beauty salon (restrictions apply).
- Access to the hydrotherapy area in the Spa (1 hour daily)
- Express laundry service with regular charge.
*Rooms may be assigned in the Beach, Caribe, Colonial or Tropical section of the Barceló Maya Grand Resort.
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- 24 hour room service
- The minimum age requirement is eight years old in Swim Up rooms at Barcelo Maya Caribe.
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Ceiling fan
- Terrace or balcony
Premium Level amenities include;
- Private check in and check out in exclusive Premium Level area.
- Personalized concierge services.
- Bottle of sparkling wine upon arrival.
- Nightly amenity in room.
- Priority reservations at a la carte restaurants (subject to availability).
- Exclusive Premium Level Lounge with international drinks, canapes, continental breakfast, books, newspaper and complimentary internet.
- Complimentary local calls, room service and late check out.
- 20% discount at the spa and beauty salon (restrictions apply).
- Access to the hydrotherapy area in the Spa (1 hour daily)
- Express laundry service with regular charge.
*Rooms may be assigned in the Beach, Caribe, Colonial or Tropical section of the Barceló Maya Grand Resort.
- 1 king bed, and 2 sofas
- No more than 3 guests in the room
- 1 king bed, and 2 sofas
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 3 guests in the room
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Ceiling fan
- Terrace or balcony
Premium Level amenities include;
- Private check in and check out in exclusive Premium Level area.
- Personalized concierge services.
- Bottle of sparkling wine upon arrival.
- Nightly amenity in room.
- Priority reservations at a la carte restaurants (subject to availability).
- Exclusive Premium Level Lounge with international drinks, canapes, continental breakfast, books, newspaper and complimentary internet.
- Complimentary local calls, room service and late check out.
- 20% discount at the spa and beauty salon (restrictions apply).
- Access to the hydrotherapy area in the Spa (1 hour daily)
- Express laundry service with regular charge.
*Rooms may be assigned in the Beach, Caribe, Colonial or Tropical section of the Barceló Maya Grand Resort.
Amenities
Aerial View
Pool
Barcy Waterpark
La Fuente Restaurant
Bowling Centre
U Kids Spa
Location
Reviews
TripAdvisor Traveler Rating
Zero Relaxation – Nonstop Noise from Staff and Guests
Abdul R (Karachi, Pakistan) on May 15, 2025
If you're looking for a quiet escape or even just a bit of rest during your vacation, Barcelo Maya Caribbean is not the place. During my stay, I was constantly woken up by loud cleaning staff in the mornings—maids shouting between rooms, banging doors, dragging carts. It felt more like a busy dorm building than a resort. Even with the “Do Not Disturb” sign up, the noise was relentless from early hours onward. But the real issue was the atmosphere at night. Large groups of teenagers gathered every evening by the pool and beach areas, throwing loud parties that went on until the early morning hours. I thought maybe the resort would step in or quiet things down by midnight, but that never happened. It became clear that this behavior is normal here—and not something the management is interested in controlling. This place may have nice views and decent weather, but it’s just not a restful or well-managed environment. Whether you’re traveling alone or with family, I wouldn’t recommend it if you value peace, sleep, or any sort of hospitality.
Not for Families – Constant Noise, No Rest
Rozeena S on May 15, 2025
We chose Barcelo Maya Caribbean thinking it would be a great family getaway, but it turned out to be anything but relaxing. From the very first night, there were groups of teenagers partying around the pool and beach area late into the night—sometimes until 5 or 6 a.m. It wasn’t just noise; it was loud music, shouting, and what looked like zero staff intervention. As a family traveling with kids, we barely got any rest and honestly felt uncomfortable the entire time. On top of the sleepless nights, mornings weren’t any better. The cleaning staff would begin making rounds super early and were incredibly loud in the hallways. They’d shout to each other, slam doors, and roll their carts noisily right outside the rooms. Trying to get a decent night’s sleep or even a nap during the day was just impossible. This place might work for people who want to party nonstop, but it’s definitely not suited for families with children or anyone looking for peace and quiet. I wish we had known this before booking—it’s the kind of trip we ended up needing a vacation after.
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