Barceló Maya Caribe
Riviera Maya 4.5
Overview
The 24-hour all-inclusive Barceló Maya Caribe, part of the Barceló Maya Grand Resort, offers 414 rooms and suites, eight distinct restaurants, eight bars, four pools, children’s water park, bowling alley, shopping center, theatre and eight meeting rooms. Guests also enjoy full access to the Barceló Maya Beach, Barceló Maya Colonial, and Barceló Maya Tropical. Premium Level accommodations feature the best location guaranteed at the Resort, unlimited access to specialty restaurants (upon availability) and much more. Live up to more at Barceló Maya Caribe.
*This hotel is available from both Cancún International Airport and Tulum International Airport.*
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
414
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
![Superior Room Run of House](/content/dam/westjet/images/hotels/cun/cunbc2-barcelo-maya-caribe/cunbc2-superior-room.jpg)
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Ceiling fan
- Terrace or balcony
*Rooms may be assigned in the Beach, Caribe, Colonial or Tropical section of the Barceló Maya Grand Resort.
![Junior Suite Ocean Front Premium Level](/content/dam/westjet/images/hotels/cun/cunbc2-barcelo-maya-caribe/cunbc2-jr-suite-of-premium-king.jpg)
- 1 king bed, or 2 double beds
- Oceanfront
- No more than 5 guests in the room
- 1 king bed, or 2 double beds
- Oceanfront
- Caribe section
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 5 guests in the room
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Ceiling fan
- Terrace or balcony
Premium Level amenities include;
- Private check in and check out in exclusive Premium Level area.
- Personalized concierge services.
- Bottle of sparkling wine upon arrival.
- Nightly amenity in room.
- Priority reservations at a la carte restaurants (subject to availability).
- Exclusive Premium Level Lounge with international drinks, canapes, continental breakfast, books, newspaper and complimentary internet.
- Complimentary local calls, room service and late check out.
- 20% discount at the spa and beauty salon (restrictions apply).
- Access to the hydrotherapy area in the Spa (1 hour daily)
- Express laundry service with regular charge.
*Rooms may be assigned in the Beach, Caribe, Colonial or Tropical section of the Barceló Maya Grand Resort.
![Junior Suite Swim Up Premium](/content/dam/westjet/images/hotels/cun/cunbc2-barcelo-maya-caribe/cunbc2-jr-suite-swim-up.jpg)
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- 24 hour room service
- The minimum age requirement is eight years old in Swim Up rooms at Barcelo Maya Caribe.
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Ceiling fan
- Terrace or balcony
Premium Level amenities include;
- Private check in and check out in exclusive Premium Level area.
- Personalized concierge services.
- Bottle of sparkling wine upon arrival.
- Nightly amenity in room.
- Priority reservations at a la carte restaurants (subject to availability).
- Exclusive Premium Level Lounge with international drinks, canapes, continental breakfast, books, newspaper and complimentary internet.
- Complimentary local calls, room service and late check out.
- 20% discount at the spa and beauty salon (restrictions apply).
- Access to the hydrotherapy area in the Spa (1 hour daily)
- Express laundry service with regular charge.
*Rooms may be assigned in the Beach, Caribe, Colonial or Tropical section of the Barceló Maya Grand Resort.
![Suite Swim Up Premium](/content/dam/westjet/images/hotels/cun/cunbc2-barcelo-maya-caribe/cunbc2-suite-swim-up.jpg)
- 1 king bed, and 2 sofas
- No more than 3 guests in the room
- 1 king bed, and 2 sofas
- Minimum 1 adult, maximum 3 adults
- Maximum 1 child
- No more than 3 guests in the room
- 24 hour room service
- The minimum age requirement is eight years old in Swim Up rooms at Barcelo Maya Caribe.
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Ceiling fan
- Terrace or balcony
Premium Level amenities include;
- Private check in and check out in exclusive Premium Level area.
- Personalized concierge services.
- Bottle of sparkling wine upon arrival.
- Nightly amenity in room.
- Priority reservations at a la carte restaurants (subject to availability).
- Exclusive Premium Level Lounge with international drinks, canapes, continental breakfast, books, newspaper and complimentary internet.
- Complimentary local calls, room service and late check out.
- 20% discount at the spa and beauty salon (restrictions apply).
- Access to the hydrotherapy area in the Spa (1 hour daily)
- Express laundry service with regular charge.
*Rooms may be assigned in the Beach, Caribe, Colonial or Tropical section of the Barceló Maya Grand Resort.
![Superior Room Run of House Superior Room Run of House](/content/dam/westjet/images/hotels/cun/cunbc2-barcelo-maya-caribe/cunbc2-superior-room.jpg)
![Junior Suite Ocean Front Premium Level Junior Suite Ocean Front Premium Level](/content/dam/westjet/images/hotels/cun/cunbc2-barcelo-maya-caribe/cunbc2-jr-suite-of-premium-king.jpg)
![Junior Suite Ocean Front Premium Level Junior Suite Ocean Front Premium Level](/content/dam/westjet/images/hotels/cun/cunbc2-barcelo-maya-caribe/cunbc2-jr-suite-of-premium.jpg)
![Junior Suite Swim Up Premium Junior Suite Swim Up Premium](/content/dam/westjet/images/hotels/cun/cunbc2-barcelo-maya-caribe/cunbc2-jr-suite-swim-up.jpg)
![Junior Suite Swim Up Premium Junior Suite Swim Up Premium](/content/dam/westjet/images/hotels/cun/cunbc2-barcelo-maya-caribe/cunbc2-jr-suite-swim-up-2.jpg)
![Suite Swim Up Premium Suite Swim Up Premium](/content/dam/westjet/images/hotels/cun/cunbc2-barcelo-maya-caribe/cunbc2-suite-swim-up.jpg)
![Suite Swim Up Premium Suite Swim Up Premium](/content/dam/westjet/images/hotels/cun/cunbc2-barcelo-maya-caribe/cunbc2-suite-swim-up-2.jpg)
Amenities
- Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
- Public areas wheelchair accessible
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Barceló Maya Beach
- Barceló Maya Tropical
- Barcelo Maya Colonial
- Child care services available ($)
- Waterpark
- Mini disco
Barcy Kids Club
Teens Club
- Children ages: 0 to 12
Type | Amenities | |
---|---|---|
Pool Bar | Bar, Pool bar | |
Caribe Lobby Bar | Bar, Lobby bar | |
Teatro Bar | Bar |
Check-out time: 12:00 p.m.
Wi-Fi
- Lobby
- Select public areas
- Room
Internet
- Business centre
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
International Buffet Caribe | Buffet | International | Breakfast, Dinner, Lunch | |
La Fuente | À la carte | Spanish | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
Captain Morgan | À la carte, Snack bar | Grill and snack bar | Lunch, Snacks | This venue may be closed or have reduced days of service during low season |
Strikers Sports Bars | Snack bar | International | All day dining | |
Tokyo | À la carte | Japanese | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
La Trattoria | À la carte | Italian | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
- Rooms: 414
- Renovated in: 2014
- Smoke-free options
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Spa: on site ($)
- Water aerobics
- Water circuit available ($)
- Kids Spa available ($)
-
24 hour all-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited domestic drinks
À la carte Dinner:
1 à la carte dinner for 3 night stays, 2 à la carte dinners for 4 night stays, 3 à la carte dinners for 5-6 night stays and 4 à la carte dinners for every 7 nights booked (upon availability) .
Pools
- Outdoor pools: 7
Golf
- Golf: on site ($)
- Mini golf: on site
Water sports
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Snorkeling: on site
Other sports
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Nightly entertainment: on site
- Pirates Island & Surf Pool Flow Rider available ($)
- Bowling Alley available ($)
- Dolphinarium available ($)
- 24 hour front desk
- Business centre
- Currency exchange available ($)
- Laundry services available ($)
- Medical services available ($)
- Meeting facilities available ($)
- Multilingual staff
- Shopping onsite available ($)
- Tour desk available ($)
- Wedding facilities available ($)
![Logo: Barceló Maya Caribe](/content/dam/westjet/images/hotels/hotel-logos/cunbc2-logo.jpg)
![Aerial View](/content/dam/westjet/images/hotels/cun/cunbc2-barcelo-maya-caribe/cunbc2-resort-view-aerial.jpg)
Aerial View
![Pool](/content/dam/westjet/images/hotels/cun/cunbc2-barcelo-maya-caribe/01-cunbc2-pool.jpg)
Pool
![Barcy Waterpark](/content/dam/westjet/images/hotels/cun/cunbc2-barcelo-maya-caribe/cunbc2-barcy-waterpark.jpg)
Barcy Waterpark
![La Fuente Restaurant](/content/dam/westjet/images/hotels/cun/cunbc2-barcelo-maya-caribe/cunbc2-la-fuente-restaurant.jpg)
La Fuente Restaurant
![Bowling Centre](/content/dam/westjet/images/hotels/cun/cunbc2-barcelo-maya-caribe/cunbc2-bowling-centre.jpg)
Bowling Centre
![U Kids Spa](/content/dam/westjet/images/hotels/cun/cunbc2-barcelo-maya-caribe/cunbc2-u-kids-spa.jpg)
U Kids Spa
Location
![Carr. Chetumal Pto Juarez km 266.3 Carr. Chetumal Pto Juarez km 266.3](/content/dam/westjet/images/hotels/cun/cunbc2-barcelo-maya-caribe/cunbc2-overview-hero.jpg)
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.0
-
Service 4.0
-
Value 4.0
Couples trip
keniawilson15 (Fraser, Michigan) on Jul 20, 2024
Overall, our stay at the Barcelo was fantastic. We've been here three times and we always have a great time. One small issue we encountered was the wait time at the pool bar. It would be nice if the staff could serve the adults at the pool more promptly to avoid long waits. Other than that, everything was wonderful and we look forward to coming back again.
DO NOT COME HERE! I REPEAT THE WORST! DO NOT!
Sara L (Fort Worth, Texas) on Jul 19, 2024
Upon my arrival at, I was subjected to an unreasonably long check-in process that lasted over two hours. This delay was both inconvenient and frustrating, especially after a long journey. To make matters worse, when I finally received my room key, I discovered that the room assigned to me was not the one I had booked and on the 1st floor. Despite my reservation for a caribe room was given a maya beach room, I was given a different room without any explanation or apology. Was told "subject to availability. The lack of communication and the absence of a proper apology for the inconvenience caused were unacceptable. As a paying guest, I expect a certain standard of service and consideration, and this experience fell far short of those expectations. Lost the entire 1st evening waiting for a room, the latch on the patio door was broken, next day spent the next half waiting for room to be told to check out of current room and can locate another room that afternoon. 5 hours later a new room was available 4 buildings over. Was not offered for a bellhop to take bags was just told the new room information. Buffet hostess were very rude and some waiters can be hit or miss. They say all inclusive but they will nickel and dime you at every chance. Bowling is not free, Arcade is NOT free, Mini Golf not free. WORST EXPERIENCE I HAVE EVER HAD. They did however take ALL of the amount owed for the entire stay before I was ever even issued a room. PLEASE DO NOT WASTE your money here.
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