Overview
Step inside Dreams® Jade Resort & Spa, a fresh destination where sophistication meets pure beauty. Amazing suites feature ocean views including whirlpools, along with impressive amenities and exhilarating pursuits, alongside the sparkling sea with the world's second largest coral reef. A wondrous place where play and party are just steps from peace and quiet.
Guests 18 years and older are offered complimentary greens fees at nearby championship golf courses. Guests can enjoy one complimentary round per person, per day when staying through December 31, 2020. There is an additional charge for Premium Tee times and golf carts are mandatory and are not included. Other terms and conditions may apply, please contact the hotel Concierge for more details.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- Theme parties and entertainment
- Nightly entertainment
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Smoke-free
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- 1 king bed, or 2 double beds
- Partial ocean view or ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Partial ocean view or ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Smoke-free
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- 1 king bed, and 2 double beds
- Garden view
- No more than 7 guests in the room
- 1 king bed, and 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 4 children
- No more than 7 guests in the room
- Balcony
- Bathroom with tub and shower
- Jetted tub
- Smoke-free
- The family suite includes 2 interconnecting junior suites tropical view rooms.
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- 1 king bed, or 2 double beds
- Partical ocean view or ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Partical ocean view or ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Smoke-free
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
Preferred Club amenities include:
- Personalized check-in and check-out with concierge service
- Daily à la carte breakfast at Mercure
- Afternoon hot and cold hors d'oeuvres (Preferred Club Lounge)
- Exquisite desserts and fine liquors (Preferred Club Lounge)
- Complimentary computer access (Preferred Club Lounge)
- Preferred status and amenities
- Upgraded mini-bar and room service menu
- 32" flat screen TV
- Upgraded bath amenities
- Pillow menu
- 1 king bed
- Oceanfront
- No more than 2 guests in the room
- 1 king bed
- Oceanfront
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 2 guests in the room
- Balcony
- Seating area
- Smoke-free
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
Preferred Club amenities include:
- Personalized check-in and check-out with concierge service
- Daily à la carte breakfast at Mercure
- Afternoon hot and cold hors d'oeuvres (Preferred Club Lounge)
- Exquisite desserts and fine liquors (Preferred Club Lounge)
- Complimentary computer access (Preferred Club Lounge)
- Preferred status and amenities
- Upgraded mini-bar and room service menu
- 32" flat screen TV
- Upgraded bath amenities
- Pillow menu
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Units are individually decorated and may vary by unit
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
Amenities
Lobby
Pool
Capers
Capers
Carnival
Castaways
CinCin
Coco Cafe
Mecure
Spice
Tamarindo
Barefoot Grill
Wine Cellar
Moments
Scores
Splash Bar
The Mix
The Reef
Time Out
Core Zone
Core Zone
Fitness centre
Spa
Spa
Spa
Wedding
Theatre
Location
Reviews
TripAdvisor Traveler Rating
Hibachi - chicken or the egg ?
Hygienexplorer (Macedon, New York) on Feb 07, 2026
Miguel has been the best hibachi show we’ve seen. He’s entertaining and fun at the Spice restaurant. It’s not the same old show. He’s made it his own! Loved it! ?? ??
Great experience at the Jade
Shelley C (Dartmouth, Canada) on Feb 07, 2026
It was an amazing experience at the Jade. I had food allergies and they took care of all my needs. The Tapanaki experience was top notch. My food was cooked separately from everyone else so no chance of cross contamination.
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