Dreams Jade Resort & Spa
Riviera Maya 5.0
Overview
Step inside Dreams® Jade Resort & Spa, a fresh destination where sophistication meets pure beauty. Amazing suites feature ocean views including whirlpools, along with impressive amenities and exhilarating pursuits, alongside the sparkling sea with the world's second largest coral reef. A wondrous place where play and party are just steps from peace and quiet.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- Theme parties and entertainment
- Nightly entertainment
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Smoke-free
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- 1 king bed, or 2 double beds
- Partial ocean view or ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Partial ocean view or ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Smoke-free
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- 1 king bed, and 2 double beds
- Garden view
- No more than 7 guests in the room
- 1 king bed, and 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 4 children
- No more than 7 guests in the room
- Balcony
- Bathroom with tub and shower
- Jetted tub
- Smoke-free
- The family suite includes 2 interconnecting junior suites tropical view rooms.
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- 1 king bed, or 2 double beds
- Partical ocean view or ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Partical ocean view or ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Smoke-free
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
Preferred Club amenities include:
- Personalized check-in and check-out with concierge service
- Daily continental breakfast (Preferred Club Lounge)
- Afternoon hot and cold hors d'oeuvres (Preferred Club Lounge)
- Exquisite desserts and fine liquors (Preferred Club Lounge)
- Complimentary computer access (Preferred Club Lounge)
- Preferred status and amenities
- Upgraded mini-bar and room service menu
- 32" flat screen TV
- Upgraded bath amenities
- Pillow menu
- 1 king bed
- Oceanfront
- No more than 2 guests in the room
- 1 king bed
- Oceanfront
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 2 guests in the room
- Balcony
- Seating area
- Smoke-free
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
Preferred Club amenities include:
- Personalized check-in and check-out with concierge service
- Daily continental breakfast (Preferred Club Lounge)
- Afternoon hot and cold hors d'oeuvres (Preferred Club Lounge)
- Exquisite desserts and fine liquors (Preferred Club Lounge)
- Complimentary computer access (Preferred Club Lounge)
- Preferred status and amenities
- Upgraded mini-bar and room service menu
- 32" flat screen TV
- Upgraded bath amenities
- Pillow menu
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Units are individually decorated and may vary by unit
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
Explorers Club
- Children ages: 3 to 12
Type | Amenities | |
---|---|---|
Moments | Bar, Lobby bar | |
Splash | Bar, Swim-up bar | |
Scores | Bar, Sports bar | |
The Reef | Bar, Pool bar | |
The Mix | Bar, Beach bar | |
The Lounge | Bar, Lounge |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Select public areas
- Room
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Cin Cin | À la carte | Dinner | Adults only, Dress code | |
Carnival | Buffet | International | Dinner, Lunch | Dress code |
Spice | À la carte | Asian | Dinner | Dress code |
Tamarindo | À la carte | Mexican | Dinner | Dress code |
Capers | À la carte | Italian | Dinner | Dress code |
Mercure | À la carte | French | Dinner | Dress code |
Castaways | Snack bar | International, Pizzaria | Snacks | |
Coco Café | Café | Coffee and Pastries | Snacks |
- Suites: 550
- Smoke-free options
- Fitness centre
- Salon available ($)
- Spa
- Water circuit
Sip, Savor and See
Guests can Sip, Savor and See at nearby participating resorts from 6 p.m. to 1 a.m. every evening. Reservations must be made through the Resort concierge in advance. Restrictions apply. Visit www.hyattinclusivecollection.com/en/special-offers/sip-savor-see/ for details.
AMResorts® will now be welcoming small dogs (22lbs. / 10 kg or less) at all Zoëtry® Wellness & Spa Resorts, Secrets®, Breathless®, Dreams® and Now® Resorts & Spas. Please contact WestJet Vacations for details, restrictions and additional fees 1-877-737-7001.
Pools
- Activity pools: 1
- Outdoor pools: 1
Water sports
- Motorized watersports available ($)
- Snorkeling available ($)
Other sports
- Bicycles
- Tennis courts
Other activities
- Daily activities
- Nightly entertainment
- Water trampoline
- Movies under the stars
- Aquabatic trampoline
- Catamaran
- Giftshop available ($)
- Meeting facilities available ($)
- Car rental available ($)
Lobby
Pool
Capers
Capers
Carnival
Castaways
CinCin
Coco Cafe
Mecure
Spice
Tamarindo
Barefoot Grill
Wine Cellar
Moments
Scores
Splash Bar
The Mix
The Reef
Time Out
Core Zone
Core Zone
Fitness centre
Spa
Spa
Spa
Wedding
Theatre
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.5
-
Service 4.5
-
Value 4.0
A Hidden Gem Off the Beaten Path
dsingram07 (Woodridge, Illinois) on Oct 05, 2024
Great resort. There are some areas of improvement like the music played at the pool and "nightclub" but overall I really enjoyed my stay. Additionally, the liquor choices can be better for regulsr guests. The staff is super nice, the food is AMAZING... i enjoyed my stay here
Not too pleased with new management!
Brenda H on Oct 05, 2024
Entertainment staff were amazing! Shout out to Dylan, Angel, Litzy & Suhjei who went above and beyond to connect with guests! Edwin at breakfast was the best! Castaways servers Martin & Claudia! Pool serving staff - Ester & Eva were amazing at keeping our tumblers always full. Big Con- Front desk Shicidd was not helpful! Being our 5th visit to this resort last year Wilma upgraded us to preferred pool (not room) which was awesome to have that option. This year Shicidd said no she wouldn’t do this. No loyalty to return guests and because of this we will not return!
Vacation Offers
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Enjoy the world-class amenities and unsurpassed personal service that the resorts offer as part of the Endless Privileges®, Unlimited-Luxury® and Unlimited-Fun® offerings.
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