All inclusive

Dreams Jade Resort & Spa

Riviera Maya 5.0

Overview

Step inside Dreams® Jade Resort & Spa, a fresh destination where sophistication meets pure beauty. Amazing suites feature ocean views including whirlpools, along with impressive amenities and exhilarating pursuits, alongside the sparkling sea with the world's second largest coral reef. A wondrous place where play and party are just steps from peace and quiet.

Other Fees:

Check in

3 p.m.

Check out

12 p.m.

Rooms

Junior Suite Tropical View
700 square feet
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 4 guests in the room
Junior Suite Tropical View
700 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV

Junior Suite Ocean View
700 square feet
  • 1 king bed, or 2 double beds
  • Partial ocean view or ocean view
  • No more than 4 guests in the room
Junior Suite Ocean View
700 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV

Family Suite Tropical View
  • 1 king bed, and 2 double beds
  • Garden view
  • No more than 6 guests in the room
Family Suite Tropical View
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV

Preferred Club Ocean View
765 square feet
  • 1 king bed, or 2 double beds
  • Partical ocean view or ocean view
  • No more than 4 guests in the room
Preferred Club Ocean View
765 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
Additional details

Preferred Club amenities include:

  • Personalized check-in and check-out with concierge service
  • Daily continental breakfast (Preferred Club Lounge)
  • Afternoon hot and cold hors d'oeuvres (Preferred Club Lounge)
  • Exquisite desserts and fine liquors (Preferred Club Lounge)
  • Complimentary computer access (Preferred Club Lounge)
  • Preferred status and amenities
  • Upgraded mini-bar and room service menu
  • 32" flat screen TV
  • Upgraded bath amenities
  • Pillow menu

Preferred Club Oceanfront
765 square feet
  • 1 king bed
  • Oceanfront
  • No more than 2 guests in the room
Preferred Club Oceanfront
765 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
Additional details

Preferred Club amenities include:

  • Personalized check-in and check-out with concierge service
  • Daily continental breakfast (Preferred Club Lounge)
  • Afternoon hot and cold hors d'oeuvres (Preferred Club Lounge)
  • Exquisite desserts and fine liquors (Preferred Club Lounge)
  • Complimentary computer access (Preferred Club Lounge)
  • Preferred status and amenities
  • Upgraded mini-bar and room service menu
  • 32" flat screen TV
  • Upgraded bath amenities
  • Pillow menu

Junior Suite
700 square feet
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 4 guests in the room
Junior Suite
700 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV

Amenities


Location

Address
Puerto Morelos Benito Juárez, Quintana Roo, Riviera Maya, 77580, Mexico
29 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 4 out of 5

Great trip

VRae05 (La Porte) on Feb 24, 2024

I traveled with my 3 kids plus 4 extra teenagers (my son's friends) for their senior trip. We had 3 rooms between the 8 of us, and all 3 rooms were in building 1 but we had preferred club access. All 3 rooms had the same layout with 2 double beds and a sunken area with a sleeper sofa. Only slight safety concerns were the TV sticks out into the room near the weird step down in the middle of the room, but we didn't have any small children to worry about someone falling. We have stayed at this resort 3 times, so I mostly knew what to expect. There is quite a bit of walking if you stay in building 1, but we were happy to be close to the pools since we spend our whole day there. Pools are heated so we could get right in them early in the morning before it was warm outside. The ocean is swimmable and we were in it daily, but there is a rocky area that we had to be careful to avoid. Food was all great. We everywhere except Mercure for dinner, and enjoyed each meal. Even the room service food was good, but the service aspect of room service could have been better. Our favorite was Spice, and Miguel was so entertaining as our hibachi chef! I got a relaxing massage at the spa and it was slightly lackluster. The hydrotherapy circuit is poorly laid out so there is some walking back and forth which I noticed created a lot of noise while I was getting my massage (not very relaxing to hear people walking by talking and doors slamming). The entertainment crew kept us involved all day. We loved Andrea, Saul, and Antonio. All in all, it was worth the money spent. I hope the resort can make a few updates to make the experience even better for our next visit.

TripAdvisor users rated this property 2 out of 5

Feels cheap

D4557XAmegb on Feb 24, 2024

The resort experience feels like a cheap vacation with extremely rude guests, inattentive staff and poor service. The resort hosts A LOT of weddings so be prepared for restaurant closures for weeks at a time and basic/bland tasting American food. There is not much Mexican culture and it felt like I could have been anywhere - IT DID NOT FEEL LIKE MEXICO! Rooms are very spacious and most rooms have their own private jacuzzi which is great! We were told the franchise has been recently purchased by Hyatt and there are so many changes that the resort cannot keep up and it is definitely evident. As always, be prepared for 6am wake up times for spots by the pool/beach. You must “check in” with the pool concierge to let them know where you’re sitting which is bizarre. !!!!There are no wrist bands for this resort so often times people park on the streets and walk down the beach and pretend they are guests!!!! They are not rude at all but it is a bit unfair when my family paid as much as we did. Many of the activities such as archery, batting cage and shooting range are CLOSED! They do not mention this when you book the resort so be careful if you are interested in these sports. The only amazing thing about this resort was the French restaurant. After trying the buffet and other restaurants, we ended up only going to the French. All the hosts and servers went above and beyond for us, the food was phenomenal and we would eat there for every meal if we could! Do some research and make sure this resort is right for the type of vacation you want!

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