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Overview
Step inside Dreams® Jade Resort & Spa, a fresh destination where sophistication meets pure beauty. Amazing suites feature ocean views including whirlpools, along with impressive amenities and exhilarating pursuits, alongside the sparkling sea with the world's second largest coral reef. A wondrous place where play and party are just steps from peace and quiet.
Other fees include
- Government of Quintana Roo environmental tax
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- Theme parties and entertainment
- Nightly entertainment
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Smoke-free
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- 1 king bed, or 2 double beds
- Partial ocean view or ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Partial ocean view or ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Smoke-free
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- 1 king bed, and 2 double beds
- Garden view
- No more than 6 guests in the room
- 1 king bed, and 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 4 children
- No more than 6 guests in the room
- Balcony
- Bathroom with tub and shower
- Jetted tub
- Smoke-free
- The family suite includes 2 interconnecting junior suites tropical view rooms.
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- 1 king bed, or 2 double beds
- Partical ocean view or ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Partical ocean view or ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Smoke-free
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
Preferred Club amenities include:
- Personalized check-in and check-out with concierge service
- Daily continental breakfast (Preferred Club Lounge)
- Afternoon hot and cold hors d'oeuvres (Preferred Club Lounge)
- Exquisite desserts and fine liquors (Preferred Club Lounge)
- Complimentary computer access (Preferred Club Lounge)
- Preferred status and amenities
- Upgraded mini-bar and room service menu
- 32" flat screen TV
- Upgraded bath amenities
- Pillow menu
- 1 king bed
- Oceanfront
- No more than 3 guests in the room
- 1 king bed
- Oceanfront
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 3 guests in the room
- Balcony
- Seating area
- Smoke-free
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
Preferred Club amenities include:
- Personalized check-in and check-out with concierge service
- Daily continental breakfast (Preferred Club Lounge)
- Afternoon hot and cold hors d'oeuvres (Preferred Club Lounge)
- Exquisite desserts and fine liquors (Preferred Club Lounge)
- Complimentary computer access (Preferred Club Lounge)
- Preferred status and amenities
- Upgraded mini-bar and room service menu
- 32" flat screen TV
- Upgraded bath amenities
- Pillow menu
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Units are individually decorated and may vary by unit
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
Explorers Club
- Children ages: 3 to 12
| Type | Amenities | |
|---|---|---|
| Moments | Bar, Lobby bar | |
| Splash | Bar, Swim-up bar | |
| Scores | Bar, Sports bar | |
| The Reef | Bar, Pool bar | |
| The Mix | Bar, Beach bar | |
| The Lounge | Bar, Lounge |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Select public areas
- Room
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Cin Cin | À la carte | Dinner | Adults only, Dress code | |
| Carnival | Buffet | International | Dinner, Lunch | Dress code |
| Spice | À la carte | Asian | Dinner | Dress code |
| Tamarindo | À la carte | Mexican | Dinner | Dress code |
| Capers | À la carte | Italian | Dinner | Dress code |
| Mercure | À la carte | French | Dinner | Dress code |
| Castaways | Snack bar | International, Pizzaria | Snacks | |
| Coco Café | Café | Coffee and Pastries | Snacks |
- Suites: 550
- Smoke-free options
- Fitness centre
- Salon available ($)
- Spa
- Water circuit
Sip, Savor and See
AMResorts® will now be welcoming small dogs (22lbs. / 10 kg or less) at all Zoëtry® Wellness & Spa Resorts, Secrets®, Breathless®, Dreams® and Now® Resorts & Spas. Please contact WestJet Vacations for details, restrictions and additional fees 1-877-737-7001.
Pools
- Activity pools: 1
- Outdoor pools: 1
Water sports
- Motorized watersports available ($)
- Snorkeling available ($)
Other sports
- Bicycles
- Tennis courts
Other activities
- Daily activities
- Nightly entertainment
- Water trampoline
- Movies under the stars
- Aquabatic trampoline
- Catamaran
- Giftshop available ($)
- Meeting facilities available ($)
- Car rental available ($)
Lobby
Pool
Capers
Capers
Carnival
Castaways
CinCin
Coco Cafe
Mecure
Spice
Tamarindo
Barefoot Grill
Wine Cellar
Moments
Scores
Splash Bar
The Mix
The Reef
Time Out
Core Zone
Core Zone
Fitness centre
Spa
Spa
Spa
Wedding
Theatre
Location
Reviews
Amazing vacation at Dreams jade resort and spa
Connector68571726275 on Jan 30, 2023
I am 84 years of age went with my son to Dreams jade resort.we booked with sunwing. sunwing reputation from old days hs gone down.flight left day late so we lost a day and once we got to Cancun airport it took more than three hours to get to resort by sunwing transfer bus. we found resort was amazing.I had written to resort and requested good suite closer to everything. Resort staff was very helpful at checkin and gave us nice suite closer to everything in building four.our suite had beautiful Oceanview and garden view. our suite was large consisting open concept bedroom with two beds.living room with large television with all channels and large very modern bathroom with big rain shower tub two sinks etc accommodation was perfect for us. housekeeping was very good daily. few pools at resort were really good and they were heated. we used mainly infinity pool over looking beach and ocean.pool bars were all good and they made any drink you asked for and very good.my favourite drink was Mango Margarita very popular at resort. great bar tenders Gilberto and Xavier bar waitress Maria also Becca were great at making and serving great drinks 24 hour coffee bar was very good and make you any kind of coffee you like with few cookies and pastries or cold coffee with ice cream.Ivan was very good at coffee bar I always got my coffee and sat at beach bar with nice comfy chairs and tables.Ambiel bartender at beach bar was very friendly and helpful. morning breakfast at Buffet was perfect.they had any and everything and more for breakfastomlet station was perfect they will make any kind of omelet or eggs you want. I had great breakfast every day.Buffet supervisor Benen made sure everyone had what they wanted.Raul was good and welcoming you to buffet was very nice lady name Cynthia. Best person by far at buffet who looked after me and made sure I had great breakfast was my friend Rodrigo who worked very hard always had my mimosa juice coco etc ready at my table for me and always made sure I enjoyed my breakfast. very dedicated worker.we also went to buffet for lunch few times or ate lunch at pool grill serving all kinds of good food. Dinner always went to specialty restaurants.our favourite was Capers Italian or Mercure French restaurant.they had quite a few specialty restaurant.you don't require reservation and go as many time as you want.if restaurants were full they tell you when table will be available so you go at that time.Really enjoyed food at those restaurants. quality of service food wine etc all good. Resort was good accommodation was good food was good drinks were good.Beach was long for walking.staff was working every day whole day to keep beach clean of seaweed etc.lots of chairs and towels and palaces for shade drink service on beach. we had lot of fun.i am grateful my son took me there for vacation.we had amazing vacation.we met lot of nice people specially a very nice couple from Bellville who were true example of what Canada is and make Canada proud wherever they go.we really enjoyed their company most of the time specials at evening having drinks and conversation with them. they also looked after me whenever my son went in the ocean for swim or to gym. Like title of my review we had amazing vacation. thanks to very good staff at resort
Great second visit
davidtheplumber2014 (Wentzville, Missouri) on Jan 30, 2023
Preferred amenities are great. Lounge, pool, adults only restaurant and breakfast. Specialty restaurants were very nice. Beach was well groomed although portions are rocky. Nightly entertainment was varied.
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