Ocean Riviera Paradise reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.3
  • Location 4.3
  • Rooms 4.2
  • Service 4.1
  • Value 4.1

15977 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Fabulous Mexico holiday

Charlotte P on Jun 14, 2025

Forget the negative reviews, we had such a lovely holiday. Stayed in the El Beso adults only section in a fabulous suite. The room was spotless, spacious with such a comfortable bed. Can not fault the air conditioning, as after a hot day by the pool was most welcome. Enjoyed the restaurants especially the Bluemoon for breakfast. The staff go above and beyond (especially this guy from the lobby bar) Understand the issues with the beach but we knew how it would be this time of year and did not disappoint our holiday. A long flight from the UK but worth it and will definitely return ??

TripAdvisor users rated this property 5 out of 5

Wonderful place with great staff

Paul Thomas T on Jun 14, 2025

Wonderful service. Great place. Welcoming. Yhara helped us with checking in. She was very kind and helpful. We had two kids she was patient and kind. Will repeat

TripAdvisor users rated this property 5 out of 5

Wonderful experience. High recommend

Hana K on Jun 14, 2025

Amazing service. Very nice and helpful staff. Food was great and the beach was very easy to access. Our concierge Adriana was also very helpful and accommodating to us.

TripAdvisor users rated this property 5 out of 5

Amazing Privilege check in

Alen H on Jun 14, 2025

Amazing service, jennifer at the privilege reception was great. Such a sweet person with a positive attitude. Resort is beautiful defiantly get the privilege they treat you like a king

TripAdvisor users rated this property 5 out of 5

Vacation June 2025

nina m on Jun 14, 2025

Excellent customer service. Especially Jennifer at the privilege check in desk, she mad the process quick and pleasant

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