Ocean Riviera Paradise reviews
TripAdvisor Traveler Rating
16855 TripAdvisor reviews
Privilege Experience was outstanding!
Miriam F on Apr 19, 2026
Our Privilege Experience was beyond exceptional. We were very grateful for every detail, every effort & every smile by the Privilege Team. Making Guests feel special is an understatement. Hugo was our designated Guest Experience associate (I don’t like to use the word butler) he went out of his way to accommodate & fulfill any request we had. Very responsive to texts, checking in daily to see if we needed anything. But most of all making everything possible, dinner reservations, booking transportation, helping extend our late check out. He did it all & made us feel welcome from day 1.
Great Customer Service
Roxy K on Apr 18, 2026
We’ve just returned from a month-long holiday at this hotel and wanted to say a big thank you to Maria Fernanda from Guest Experience. She truly made our stay even more enjoyable. Such a lovely, friendly, and helpful lady — her care and attention really stood out.???????
The best affordable resort and the most calming. Its not fake review. Im a real person and dont work for the company
Tenzin W on Apr 17, 2026
The atmosphere is greaat, the lobby is fantastic and espeically the check in was very easy and very quick. The receptionist jimena was very kind, very helpful & very professional.
Wait staff at pool
goodmom1 (Brooklyn Park, Minnesota) on Apr 17, 2026
Elcea was awesome, extremely great service
Not what it seems !
Sightseer63302089709 on Apr 17, 2026
Location ok but no sea reviews from the majority of the resort . V basic resort not 5T. Food in buffet nice , ambience and seating not pleasant . Restaurants v mixed . Ideal if you have kids or v young and want to drink yourself stupid ! Otherwise avoid !