TripAdvisor Traveler Rating

Excellent holiday. Canadians in groups can be a bit loud but overall a great holiday. Shout out to Didiel who is fantastic on the entertainment team and made our daughter’s holiday special.

We had an amazing 10-day stay at Ocean Riviera Paradise and would absolutely come back! We upgraded to the Privileged package, which was only a couple hundred dollars more than the regular one, and it was worth every cent. The Privileged beach area, personal service, and extra comfort truly elevated the experience. A special thank you to our wonderful butler Ariz, who surrounded us with care and attention throughout the trip and responded to our every need. Her service made our vacation feel extra special. The resort felt luxurious, spotless, and incredibly well organized, with something for everyone. The food was delicious at every restaurant we tried — especially the amazing breakfasts at the Privilege Lounge, as well as Route 66, Sakura, and the Steak House. We also want to recognize the incredible entertainment team, who truly made the resort come alive. They played beach volleyball with us every day, danced and laughed with everyone at the pools, encouraged guests to join pool volleyball and the foam party, remembered us by name, and made us feel genuinely welcome and special. A special thank you to Didi for the beautiful bracelets and all the positive energy! As beach volleyball lovers, we were thrilled to play every day, and the nightly shows and entertainment were the perfect way to end each evening. Thank you for such a memorable vacation!

Gustavo BOSS is the besr !!!!!

Lovely hotel and staff. However the policies aren’t to good. A holiday turned into a structured program of having to prebook restaurants via an app, the only restaurant that wasn’t pre bookable was very repetitive . No milk on rooms and we were charged 4 dollars for some, teaspoons are scarce, the on-site shops are so expensive so head just outside to the little corner shop. It’s definitely a first come first serve hotel I’d rate as a generous four. The El Beso adult only serves what they refer to as privileged customers ( somewhat demeaning) and that is separated so precisely even down to shuttle service on site, refusing to pick up based on colors of wristbands! Overall if you’re prepared to walk a good way to the main bar on an evening it’s quite pleasant. If you’re a smoker you are directed to a few areas in the resort.

William was great ! Also, Andres me ayudó encontrar mi teléfono