TripAdvisor Traveler Rating

sea weed is endless when the tide comes in, so does the sea weed comes with it,when the tide goes out the sea weed comes IN, and the no sea,um bits keep biting on beach or around the pool day to day around 100 bits the best part is no matter how hard they try to clean the sea weed away with tractor after tractor there a whole ocean full ready to come in, if you could stop the sea weed you stop the no see,um its in posable to stop the seaweed best thing is book the Caribbean side of island, stay away from the Atlantic side of the island

My 8 year old son and I had an awesome stay. The hotel staff were extremely accommodating and the food was fantastic. There were so many different cuisines to chose from. It's in an ideal location from the airport. Thank you for all the memories!

Excellent hotel and resort. Sharnil made amazing food everyday in the Jerk hut. The best food we have had in the Caribbean! Dana in the Spa looked after our daughter so well. Alfonse the Security guy couldn’t have been more helpful and Sam our cleaner was the best! Thanks for a great holiday Coconut Bay!

Utterly wonderful experience from start to finish. Staff wonderful, friendly, happy kind & caring Amazing entertainment - so varied and really very talented Wonderful food - esp the Caribbean options and the breakfasts Rooms immaculately cleaned every day super quickly Always fresh towels ACCESSIBLE!!! Big plus for anyone with disabilities There a Nurse on site! Pools are wonderful Great slides - accessible & safe Resort itself super clean and immaculate grounds through out Cons Sun loungers are bit grubby House wines not nice - I felt it would be nice to be able to buy a better type of wine by the glass but honestly these are very trivial points when considered with the above.

Our visit to Coconut Bay was very relaxing, and the resort has a lot to offer for our family of three. The water park, although small did keep our daughter entertained and the lazy river was a huge hit with us all. Most of the staff are nice and friendly, there were of course some that looked miserable and acted as if we were a big inconvenience. Staff that shone for us were Dona D, Edri, Marz, Emee, Skeet (who seemed to be working everywhere), Knight and the entertainment staff, but I didn't get their names. Speaking of entertainment, they really try to get people engaged without being overbearing. They lay on some good games in the afternoon and we loved the foam party on Friday's. Western night on Tuesday's was brilliant, loved it. Food is hit and miss, some nights it was wonderful, lots of choice and others it would be food that just didn't suit but obviously this comes down to preference . Overall it's okay, and there's always a kids choice too. Daughter loved the coconut ice cream and candy floss. Make sure you book to eat in Silk, it was the best, but the staff at the booking desk for dinner reservations are glum, no joy at all. The beach when we went was covered in seaweed but they do clear it up twice a day so it really isn't a big deal. You can still walk along the beach without getting tangled in the stuff. After reading some reviews I thought it would be a problem but it really wasn't. We tried kayaking and and did lots of snorkelling there, water is clearer than I expected. Pros Most staff are nice and welcoming. Lazy river. Water sport staff are helpful. Food is okay, some nights better than others. Stir Fry station is great, also the pancakes and French toast in the mornings. Silk is amazing. Desserts are fab. Not far to travel from the airport. Plenty of space. Cleanliness. Laundrette if needed. Decent TV channels (for those that like a bit of TV). Pools are areas are cleaned every day. Cons Place needs a refurbishment. The rooms are dated and the bathroom looks way past it's best. Some tiles on the floor around the pool/lobby area are uneven and lose. Couldn't use any of the new cabanas on the beach as they are for adults only which is a shame. Wifi is rubbish. Overall Coconut Bay was a hit with us.