Coconut Bay Beach Resort and Spa reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.5

8602 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Great honeymoon location!

maloriem500 on Jan 25, 2023

We had a great time at Coconut Bay for our Honeymoon. The resort is smaller so it’s very easy to get around and the staff is very accommodating. Shoutout to our favorite bartender, Ersking “The King.” He had a cold drink waiting for us every night and we loved his energy. One of our favorite parts of this resort was the food - very authentic and fresh. The Coconut Walk serves breakfast, lunch, and dinner and each meal was always something new. On Tuesdays they have a country night on the pool deck with a large BBQ feast - delicious! For dinner reservations we did Calabash, Silk, and Trattoria. Silk was our favorite so we dined there twice, but Calabash was a close second. Trattoria is Italian and we weren’t the biggest fans, but they did have great service. To escape the bustle of the morning breakfast rush, we did dine at the Adults Only Veranda for breakfast and it was nice. The only negative for their dinner locations is reservations have to be made Atleast 1 day in advance and things fill up quick. Would have been nice to make all reservations when we checked in since some restaurants aren’t open each day. The adults only Harmony side was fantastic and very quiet with great lounging chairs. The rooms were ok, nothing special but we did appreciate the large space and dual closets. We highly recommend the all day Land and Sea excursion - it’s fun to experience the west side of the island. The east side where Coconut Bay is located is VERY windy at all times, but we didn’t mind as it kept the humidity down. The airport is less than 5 minutes away, so it was a breeze getting there. Overall we had a wonderful experience and will recommend to anyone wanting a lower cost St Lucia iptipm

TripAdvisor users rated this property 5 out of 5

17th visit and Still Amazing!

amd592013 (Toronto, Canada) on Jan 25, 2023

Another amazing vacation at Cbay. 17th visit. 5 weeks. Christmas and New Years. Obviously being 17th visit, says how much I love this resort. They treat you like family. Being in the sun for Christmas holidays is a wonderful experience. Christmas is a more quiet day. Santa arrives on the beach, then tours the resort. BUT New Year's Eve celebration is amazing. The lobby is filled with food stations, lots of fresh seafood. Due to fish allergy, I can't have that, but they made me a separate plate. Wonderful. It is a party atmosphere for the whole family. The best part is the outstanding fireworks at midnight. It was over 11 minutes long and mind blowing. So many "Ohs and Ahs". Definitely doing it again. This year I had a list of firsts. Loved the lazy river. Did Vernon's aquafit class. It is a true workout. I ate at 7 of the restaurants. All are good for different reason. Different menus and different tastes. Different atmospheres. I spend my days at the Harmony pool, close to the Harmony bar. Dillan, Zannia, Rubi, Ed, Edward, Marz, all excellent bartenders with great personalities. I made it to Paradise beach by golf cart (I don't like sand). Had a great time. Drinks were flowing. I am part of a group of 11, who met at Cbay from 4 different countries, and now meet every year. Friends for life. We would meet for our own happy hour at the Harmony pool, late afternoon for a catch up of every one's day. And we have met new friends this year. That is what Cbay does. Now the rooms. Yes, the rooms are dated. I stay 4th floor Harmony. BUT the hotel is over 40 years old. It takes time to upgrade every room. The rooms are clean. The views are amazing, especially the sunrises. They had new mattress that was so comfortable. I am there to be outside and warm, when it is snowing back home. So I can live with a slightly dated rooms. I can't complain about the food. There are so many options. You can eat all day. The pizza at Flip Flops, the Jerk Hut, the variety at the buffet. If you can't find anything to eat then you are at the wrong resort. The chefs do a fantastic job of catering to dietary needs. BUT you have to let them know when you arrive. NOW...the staff. The management staff can be seen daily walking around the resort, checking in with guests and staff. All the management are very approachable and when presented with a problem, do their best to solve them. I joked that I needed a step to get into bed because the new mattress was high. That afternoon, I had steps in my room. All of the staff are extremely friendly. They treat you like family. Ask any of them a question from the landscapers to the housekeeping, to hospitality staff. They will stop and answer. You are not ignored. This resort is not a 5 star, even though I give it a 5 star. It is a casual Caribbean. It doesn't advertise as a 5 star. But it is definitely worth a stay. I was making reservations before I left for next Christmas and New Years. Visit #18. Love you Cbay. Thank you for another fantastic vacation.

TripAdvisor users rated this property 5 out of 5

Great resort. Awesome kite shack.

Rodger S on Jan 24, 2023

Great spot. The staff at the kite shack we awesome. I can’t say enough about them. The food was all good. The staff everywhere were kind. It’s not the upper high end, but I loved it. Really enjoyed the trip. Definitely going back.

TripAdvisor users rated this property 5 out of 5

The Kiteboarding staff/instructors were amazing!

TorontoScottT on Jan 23, 2023

My 5 star review has more to do with the team at the Coconut Bay Surf Shack and the staff at the resort than the buildings and rooms. The resort itself is showing signs of aging. The food was great and the proximity to the airport (5 min drive) is amazing. The staff were friendly and went way above and beyond when we needed to take an unexpected trip to the local hospital. They provided an escort for us and a manager dropped us off and picked us up afterwards. We chose this resort because of the Surf Shack reviews. We were there to Kiteboard and learn to kiteboard. There was one beginner and another with some experience in our group. The kite instructors were the best I have ever had. Their attention to safety and teaching style were as good as it gets. Linus and his team (Notis, Melina, Stan, Andre, and Jeremy) are extremely helpful even if you aren't paying for lessons. They will help you launch/land and give you tips along the way. The constant supervision gave me a real sense of security, especially as I’m not super experienced. If someone needs help they will spring into action and don’t hesitate to get in the ocean. With lessons, they use mics and speakers in the helmets so they are in constant communication. I can’t say enough good things about this operation.

TripAdvisor users rated this property 5 out of 5

Five star experience for all the family

jwh328 (Freshwater, United Kingdom) on Jan 21, 2023

Excellent staff working in a resort ideally situated on a super beaches,very close to the airport,but with virtually no aircraft noise,keep the resort in good condition.Water facilities especially the water slide much appreciated by the teenagers in our party.Multiple food outlets offering very tasty food,including gluten free were enjoyed by all;having speciality restaurants were ideal for smaller group dining. With the local news sources highlighting the high rate of violent crime on the island we can say how secure we felt at Coconut Bay.

View All