Overview
Located inside the Toronto Pearson International Airport, the Sheraton Gateway Hotel makes traveling a breeze with direct access to Terminal 3 and downtown via the UP Express. Popular attractions are located close by allowing you to maximize your time and enrich your stay in Toronto. Our pet-friendly hotel offers an indoor heated pool, 24 hour gym, full business centre and car rentals. Each guest room features double-paned windows and signature bedding so you can relax uninterrupted. If you're looking for an elevated experience, upgrade to our Club level rooms to enjoy complimentary breakfast, snacks, and Wi-Fi. Enjoy internationally inspired cuisine at our hotel's signature restaurant, The Grill, or refuel with a drink at The Bar. Host a thoughtful wedding or business meeting in one of our refined event spaces. Our expert event staff with help ensure an effortless affair from custom menus to blocked room reservations. The Sheraton Gateway Hotel transforms your basic trip into an enlightened experience.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
474
Inclusions
Rooms
- 2 queen beds
- No more than 4 guests in the room
- 2 queen beds
- Minimum 1 adult, maximum 2 adults
- Maximum 3 children
- No more than 4 guests in the room
- A/C
- Coffee maker
- Desk
- Hair dryer
- Iron/Ironing board
- Phone
- Room service ($)
- Safe
- TV
Amenities
Pool
Gym
Lobby
Club
The Grill
Location
Reviews
TripAdvisor Traveler Rating
Hidden Reservation - Charged for a No-Show!
dog98 (ontario) on Nov 23, 2025
To begin, this issue has been resolved after 6 frustrating attempts. I noticed a charge for $705.05 on my credit card for this hotel. I checked my Bonvoy app and online account and did not see any Future, Past or Cancellation for these dates and charges. My account shows No upcoming reservations. I did not receive an email to do a mobile checkin nor an email of receipt showing charges. I called Gateway Sheraton to get the reservation number and explained this. Told to contact accounting, who never responded to calls and messages. After 6 attempts a very helpful lady resolved this issue and my credit card was refunded the full amount. I asked for follow up as to why/ how my app and account did not have anything showing for this booking. Nine received. I hesitate to continue giving them my business. If I do choose to stay at a Bonvoy property I will only reserve the day of my stay.
An extremely overpriced nap
Z9243CK on Nov 10, 2025
Stayed for one night, only about 5 hours. The lobby was nice but upstairs the hallway was dingy and musty. The room was clean but had bare minimum amenities. We had four people on the reservation but there were only two bottles of water in the room and we didn't get enough towels for everyone, let alone the extras we requested in advance. It was also very noisy, especially for an airport hotel. Despite having a white noise machine on we could still hear doors slamming all night so we didn't sleep very good. Will try the other airport hotel next time we have an overnight layover.
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