Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.
Overview
Located inside the Toronto Pearson International Airport, the Sheraton Gateway Hotel makes traveling a breeze with direct access to Terminal 3 and downtown via the UP Express. Popular attractions are located close by allowing you to maximize your time and enrich your stay in Toronto. Our pet-friendly hotel offers an indoor heated pool, 24 hour gym, full business centre and car rentals. Each guest room features double-paned windows and signature bedding so you can relax uninterrupted. If you're looking for an elevated experience, upgrade to our Club level rooms to enjoy complimentary breakfast, snacks, and Wi-Fi. Enjoy internationally inspired cuisine at our hotel's signature restaurant, The Grill, or refuel with a drink at The Bar. Host a thoughtful wedding or business meeting in one of our refined event spaces. Our expert event staff with help ensure an effortless affair from custom menus to blocked room reservations. The Sheraton Gateway Hotel transforms your basic trip into an enlightened experience.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
474
Inclusions
Rooms
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Check-out time: 12:00 p.m.
Wi-Fi
- Lobby
- Room available ($)
Internet
- In room wired available ($)
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
The Grill | À la carte | Grill/steak house | Breakfast, Dinner, Lunch |
- Rooms: 474
- Fitness centre: on site
Pools
- Indoor pools: 1
- 24 hour front desk
- ATM available ($)
- Baggage check
- Business centre
- Concierge
- Dry cleaning available ($)
- Giftshop available ($)
- Meeting facilities available ($)
- Parking
Location

Reviews
Disappointed on the Club Floor Amenities.
marieeprescott (Beijing, China) on Jan 29, 2023
The hotel is conveniently located in terminal 3 at the airport - so easy to access. The room was great - comfortable bed; very clean and all of the amenities you would expect. I stayed on the Club Floor - have stayed here many times before at other properties. I was surprised when I wen to the lounge the second night of staying there when someone came to me and said"You were supposed to sign the bill before you left the lounge last night. Just so that you know, we have already charged the amount to your hotel stay". I just replied - "ok". I was completely surprised. Most club floors include complimentary alcoholic drinks as well - I was not aware of this. He could have been much more diplomatic about it for example, "did you know that you should have signed a bill before you left, etc.?" So disappointed! We may stay here again - but will not ever pay for the additional services on the club floor - there is really nothing included expect breakfast and evening appetizers - not in any way worth the additional room charges.
Worst customer service
454amishp (San Diego, California) on Jan 24, 2023
Worst customer service experience. Dec 22nd morning shift around 6am.there was a short girl at reception who had the worst customer service .She was rude and no smile face.she is the rudest person I have ever met.i hope the manager or who ever reads this,teaches her some basic customer service.
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.