Overview
Haven Riviera Cancun is a luxury adults-only, all-suite, all-inclusive beachfront resort, located just 15 kms south of Cancun Airport. With personalized mini-bars and aromatherapy, swim-out suites, around the clock concierge, room service, and a full-service spa; offering personalized services and luxurious amenities that create a wonderfully unique experience of peace and wellness. An oceanfront sanctuary of luxury and sophistication awaits for you at Haven Riviera Cancun.
All guests of Haven Riviera Cancun receive unlimited complimentary green fees at El Tinto Golf Course Cancun Country Club.
Guests staying in Serenity Club will also receive one complimentary golf cart rental for stays of 3 nights, two carts for guests staying 4-7 nights and three carts for eight nights or longer.
Reservations can be made with the golf concierge upon arrival. Rounds of golf are non-transferable. Use of a golf cart is mandatory and not included. Transportation to the course (10 mins) is available at an additional cost. Equipment rental is not included an available at an additional cost if required.
Other restrictions may apply.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
435
Inclusions
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, and 1 sofa bed
- Garden view
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed
- Garden view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Climate control
- Personalized mini-bar menu
- Seating area
- Whirlpool bath on private balcony
- Guests staying a minimum of 7 nights will receive one round of golf per person per stay.
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Aromatherapy menu
- Radio alarm clock with Bluetooth charging station
- 1 king bed
- Partial ocean view
- No more than 3 guests in the room
- 1 king bed
- Partial ocean view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Climate control
- Personalized mini-bar menu
- Seating area
- Whirlpool bath on private balcony
- Guests staying a minimum of 7 nights will receive one round of golf per person per stay
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Aromatherapy menu
- Radio alarm clock with Bluetooth charging station
- 1 king bed
- Partial ocean view
- No more than 2 guests in the room
- 1 king bed
- Partial ocean view
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Bathroom with shower only
- Ceiling fan
- Climate control
- Patio
- Personalized mini-bar menu
- Seating area
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Aromatherapy menu
- Radio alarm clock with Bluetooth charging station
- 1 king bed
- No more than 2 guests in the room
- 1 king bed
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Climate control
- Personalized mini-bar menu
- Seating area
- Whirlpool bath on private balcony
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Aromatherapy menu
- Radio alarm clock with Bluetooth charging station
Romance Suites offer the following inclusions;
- Sparkling bottle of wine and strawberries dipped in chocolate.
- Aromatherapy whirlpool for two prepared with rose petals and inviting scents.
- Romantic breakfast for two delivered once per stay.
- Semiprivate dinner in restaurant of guests choosing.
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Bathroom with shower only
- Butler service
- Ceiling fan
- Personalized mini-bar menu
- Pillow menu
- Seating area
- Upgraded amenities
- Whirlpool bath on private balcony
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Aromatherapy menu
- Radio alarm clock with Bluetooth charging station
Serenity Club amenities include;
- Private check-in and lounge experience.
- Exclusive concierge service.
- Welcome amenities and a personalized appreciation letter.
- Luxurious kind or queen beds with a premium pillow menu.
- Personalized mini-bar, restocked daily.
- Access to the exclusive Serenity Club Lounge, offering a selection of wines, premium spirits and small bites throughout the day.
- Premium aromatherapy and Haven signature toiletries.
- Exclusive a la carte breakfast and lunch options, served at Vistas.
- 10% discount on spa treatments.
- Complimentary green fees at El Tinto Golf Course – restrictions apply.
- 30-minute hydrotherapy or sauna/steam circuit session at MySenses Spa – restrictions apply, One session per person for stays of 4 nights or less, two sessions per person for stays of 5 nights or more.
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Bathroom with shower only
- Butler service
- Ceiling fan
- Climate control
- Patio
- Personalized mini-bar menu
- Pillow menu
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Aromatherapy menu
- Radio alarm clock with Bluetooth charging station
Serenity Club amenities include;
- Private check-in and lounge experience.
- Exclusive concierge service.
- Welcome amenities and a personalized appreciation letter.
- Luxurious kind or queen beds with a premium pillow menu.
- Personalized mini-bar, restocked daily.
- Access to the exclusive Serenity Club Lounge, offering a selection of wines, premium spirits and small bites throughout the day.
- Premium aromatherapy and Haven signature toiletries.
- Exclusive a la carte breakfast and lunch options, served at Vistas.
- 10% discount on spa treatments.
- Complimentary green fees at El Tinto Golf Course – restrictions apply.
- 30-minute hydrotherapy or sauna/steam circuit session at MySenses Spa – restrictions apply, One session per person for stays of 4 nights or less, two sessions per person for stays of 5 nights or more.
- 1 king bed
- Oceanfront
- No more than 2 guests in the room
- 1 king bed
- Oceanfront
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Butler service
- Ceiling fan
- Climate control
- Personalized mini-bar menu
- Pillow menu
- Upgraded amenities
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Aromatherapy menu
- Radio alarm clock with Bluetooth charging station
Romance Suites offer the following inclusions;
- Sparkling bottle of wine and strawberries dipped in chocolate.
- Aromatherapy whirlpool for two prepared with rose petals and inviting scents.
- Romantic breakfast for two delivered once per stay.
- Semiprivate dinner in restaurant of guests choosing.
Serenity Club amenities include;
- Private check-in and lounge experience.
- Exclusive concierge service.
- Welcome amenities and a personalized appreciation letter.
- Luxurious kind or queen beds with a premium pillow menu.
- Personalized mini-bar, restocked daily.
- Access to the exclusive Serenity Club Lounge, offering a selection of wines, premium spirits and small bites throughout the day.
- Premium aromatherapy and Haven signature toiletries.
- Exclusive a la carte breakfast and lunch options, served at Vistas.
- 10% discount on spa treatments.
- Complimentary green fees at El Tinto Golf Course – restrictions apply.
- 30-minute hydrotherapy or sauna/steam circuit session at MySenses Spa – restrictions apply, One session per person for stays of 4 nights or less, two sessions per person for stays of 5 nights or more.
- 1 king bed
- Partial ocean view
- No more than 4 guests in the room
- 1 king bed
- Partial ocean view
- Serenity section
- Minimum 2 adults, maximum 4 adults
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Aromatherapy menu
- Radio alarm clock with Bluetooth charging station
Serenity Club amenities include;
- Private check-in and lounge experience.
- Exclusive concierge service.
- Welcome amenities and a personalized appreciation letter.
- Luxurious kind or queen beds with a premium pillow menu.
- Personalized mini-bar, restocked daily.
- Access to the exclusive Serenity Club Lounge, offering a selection of wines, premium spirits and small bites throughout the day.
- Premium aromatherapy and Haven signature toiletries.
- Exclusive a la carte breakfast and lunch options, served at Vistas.
- 10% discount on spa treatments.
- Complimentary green fees at El Tinto Golf Course – restrictions apply.
- 30-minute hydrotherapy or sauna/steam circuit session at MySenses Spa – restrictions apply, One session per person for stays of 4 nights or less, two sessions per person for stays of 5 nights or more.
- 1 king bed, or 2 queen beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Ocean view
- Serenity section
- Minimum 1 adult, maximum 4 adults
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Aromatherapy menu
- Radio alarm clock with Bluetooth charging station
Serenity Club amenities include;
- Private check-in and lounge experience.
- Exclusive concierge service.
- Welcome amenities and a personalized appreciation letter.
- Luxurious kind or queen beds with a premium pillow menu.
- Personalized mini-bar, restocked daily.
- Access to the exclusive Serenity Club Lounge, offering a selection of wines, premium spirits and small bites throughout the day.
- Premium aromatherapy and Haven signature toiletries.
- Exclusive a la carte breakfast and lunch options, served at Vistas.
- 10% discount on spa treatments.
- Complimentary green fees at El Tinto Golf Course – restrictions apply.
- 30-minute hydrotherapy or sauna/steam circuit session at MySenses Spa – restrictions apply, One session per person for stays of 4 nights or less, two sessions per person for stays of 5 nights or more.
- 1 king bed
- Oceanfront
- No more than 2 guests in the room
- 1 king bed
- Oceanfront
- Serenity section
- Maximum 2 adults
- No more than 2 guests in the room
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Aromatherapy menu
- Radio alarm clock with Bluetooth charging station
Romance Suites offer the following inclusions;
- Sparkling bottle of wine and strawberries dipped in chocolate.
- Aromatherapy whirlpool for two prepared with rose petals and inviting scents.
- Romantic breakfast for two delivered once per stay.
- Semiprivate dinner in restaurant of guests choosing.
Serenity Club amenities include;
- Private check-in and lounge experience.
- Exclusive concierge service.
- Welcome amenities and a personalized appreciation letter.
- Luxurious kind or queen beds with a premium pillow menu.
- Personalized mini-bar, restocked daily.
- Access to the exclusive Serenity Club Lounge, offering a selection of wines, premium spirits and small bites throughout the day.
- Premium aromatherapy and Haven signature toiletries.
- Exclusive a la carte breakfast and lunch options, served at Vistas.
- 10% discount on spa treatments.
- Complimentary green fees at El Tinto Golf Course – restrictions apply.
- 30-minute hydrotherapy or sauna/steam circuit session at MySenses Spa – restrictions apply, One session per person for stays of 4 nights or less, two sessions per person for stays of 5 nights or more.
Amenities
Overview
Aerial View
Lobby
Main Pool
Main Pool
Circular Pool
Circular Pool
Serenity Club Pool
Vistas Pool Bar
Mocaccino
Limes
Flavours
Olios
Satsu
Tahani
My Senses Spa
My Senses Spa
Bridal Suite
Convention Centre
Convention Centre
Temazcal Experience
Gym
Location
Reviews
TripAdvisor Traveler Rating
Awesome!
Gaby B on Dec 20, 2025
I loved Haven Riviera!! All of the staff was so kind and willing to help. They always went above and beyond. The rooms were great and I love my experience. Mar is such a good dance teacher and Angel knows how to get a party started. All of the restaurant staff especially Santos were wonderful :)
Amazing Service - Amazing Resort!
I1823AQjon (Milton Keynes, United Kingdom) on Dec 20, 2025
My wife and I stayed for 4 nights mid-December. We were due to stay for 7 nights but I hilariously booked for 2026 instead of 2025. We rocked up to the hotel an entire year early ?? We were met by Andrea from the Serenity Club who tried her very best to accommodate us anyway but the hotel was fully booked. She arranged a taxi for us and we made our way to the Kempinski Hotel in the Hotel Zone. We managed to book for 4 nights at the Haven Riviera after a short stay at the Kempinski. Andrea had carefully managed everything for us to ensure we had the most amazing time! The room was the absolute best with the sun all day long, we had the best tables in the restaurants that she booked for us, and along with Gabby our butler every single detail was taken care of. The quality of the resort was stunning - everything was pristine and the food and drinks were amazing. The staff literally couldn't do enough for you. Would 100% return!
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