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Overview
Located between Cancun and Riviera Maya and only 10 mins from Cancun International Airport, Haven Riviera Cancun is an exclusive adults-only, all-suite, all-inclusive beachfront resort. Situated on a pristine and uncrowned stretch of beach, Haven Riviera Cancun specializes in couples, romance, spa and wellness, social groups, meetings and incentives
Effective July 1, 2021, All guests of Haven Riviera Cancun receive complimentary green fees at El Tinto Golf Course Cancun Country Club. Rounds of golf are non-transferable. Use of a golf cart is mandatory and not included. Transportation to the course is not included an available at an additional cost, Equipment rental is not included an available at an additional cost if required. Other restrictions may apply, please see hotel concierge for full details.
Guests staying in the Serenity Club suites for a minimum of 3 nights will receive one complimentary green fee including golf cart rental. If staying 4-7 nights, guests will receive two complimentary green fees including golf cart rental. Guests staying eight nights or longer will receive three complimentary green fees including golf cart rental.
Other fees include
- Government of Quintana Roo environmental tax
Check in
3 p.m.
Check out
12 p.m.
Rooms
333
Inclusions
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, and 1 sofa bed
- Garden view
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed
- Garden view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Climate control
- Personalized mini-bar menu
- Seating area
- Whirlpool bath on private balcony
- Guests staying a minimum of 7 nights will receive one round of golf per person per stay.
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Aromatherapy menu
- Radio alarm clock with Bluetooth charging station
- 1 king bed
- Partial ocean view
- No more than 2 guests in the room
- 1 king bed
- Partial ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Climate control
- Personalized mini-bar menu
- Seating area
- Whirlpool bath on private balcony
- Guests staying a minimum of 7 nights will receive one round of golf per person per stay
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Aromatherapy menu
- Radio alarm clock with Bluetooth charging station
- 1 king bed
- Partial ocean view
- No more than 2 guests in the room
- 1 king bed
- Partial ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Bathroom with shower only
- Ceiling fan
- Climate control
- Patio
- Personalized mini-bar menu
- Seating area
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Aromatherapy menu
- Radio alarm clock with Bluetooth charging station
- 1 king bed
- No more than 2 guests in the room
- 1 king bed
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Climate control
- Personalized mini-bar menu
- Seating area
- Whirlpool bath on private balcony
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Aromatherapy menu
- Radio alarm clock with Bluetooth charging station
Romance Suites offer the following inclusions;
- Sparkling bottle of wine and strawberries dipped in chocolate.
- Aromatherapy whirlpool for two prepared with rose petals and inviting scents.
- Romantic breakfast for two delivered once per stay.
- Semiprivate dinner in restaurant of guests choosing.
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Bathroom with shower only
- Butler service
- Ceiling fan
- Personalized mini-bar menu
- Pillow menu
- Seating area
- Upgraded amenities
- Whirlpool bath on private balcony
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Aromatherapy menu
- Radio alarm clock with Bluetooth charging station
Exclusive Amenities for Serenity Club Categories:
- Stunning ocean front location and views
- Exclusive Check-in area
- Exclusive Lounge area
- Butler service 7:00am – 11:00pm (two per building)
- Premium aromatherapy menu (six aromas to choose from)
- Daily restocked personalized premium mini bar
- Nespresso machine with premium capsules menu (six capsules to choose from)
- Premium pillow menu (four pillows to choose from)
- Sleep well kit
- Your daily digital local newspaper
- GM’s daily good night courtesy
- Weekly GMs event by invitation only
- Daily al fresco a la carte breakfast option at Vistas
- 10% discount on non-included F&B items, Spa treatments, room upgrades, early check in and late check out*
- Haven signature toiletries
- Complimentary access to the water journey experience and dynamic pool circuit* of MySenses Spa
- *Restrictions do apply
Amenities
Accessibility
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Age ranges
- Adults only
Bars and entertainment
| Type | Amenities | |
|---|---|---|
| Moons | Nightclub | |
| Limes | Bar, Sports bar | Food options available |
| Havens Lounge | Bar | |
| Vistas | Bar, Swim-up bar | |
| Docks | Bar, Pool bar, Swim-up bar | |
| Mistral | Bar, Beach bar | |
| Serenity Lounge | Bar, Lounge | Food options available |
Check In Instructions
- Check-in at front desk
Check-in and check-out times
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Room
- Throughout the property
Dining
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Mocaccino | Café | American | Snacks | |
| Flavours | Buffet | International | Breakfast, Dinner, Lunch | |
| Satsu | À la carte | Asian | Dinner | Dress code, Reservations required |
| Agua Bendita | À la carte | Mexican, Steak house | Dinner | Dress code, Reservations required |
| Olios | À la carte | Mediterranean | Dinner | Dress code, Reservations required |
| Vora Mar | À la carte, Buffet | Seafood | Dinner, Lunch | Dress code, This restaurant provides both buffet and à la carte dining |
| Vistas | À la carte, Snack bar | International | Breakfast, Lunch, Snacks | |
| Mistral | Snack bar | International | Lunch, Snacks |
Facilities
- Rooms: 333
- Built in: 2018
Health and wellness
- Fitness centre: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Water circuit available ($)
- Yoga
Location
Meal and plan options
-
24 hour all-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
-
All-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Pools and recreation
Pools
- Outdoor pools: 3
Water sports
- Non-motorized watersports: on site ($)
Other sports
- Tennis courts: on site
Other activities
- Beach activities: on site
- Nightly entertainment: on site
Shops and services
- 24 hour front desk
- ATM available ($)
- Baggage check
- Concierge
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Multilingual staff
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Wedding facilities available ($)
Signature Haven Pool
Havens Pool
Pool
Main Signature Pool
Overview
Lobby - Front Desk
Lobby
Serenity Club - Check in
Havens Pool
Mile Pool
Vistas Pool Bar
Mocaccino
Havens Lounge
Limes
Flavours
Flavours
Olios
Satsu
My Senses Spa
My Senses Spa
Bridal Suite
Location
Reviews
Good all inclusive resort
georgepaico on Jul 02, 2022
Great hotel, super clean and high end hotel. Staff is amazing, drinks were good, food was great at most restaurants. Highly recommended for couples or friends to relax. If you plan on leaving the hotel definitely rent a car because taxis are super expensive more then London or NYC, cost $80 just to get to the hotel which was 15 minutes away. That’s the only downside. Bring lots of $5-$10 bills cause everything is free and these employees work hard so please tip the employees!
Birthday Stay
Davidbenglishjr (McDonough, Georgia) on Jul 01, 2022
Great time at this location. Staff was very polite, professional and friendly. Facilities was well kept. Suite was clean twice a day with turn down service. Our stay was a wonderful experience and relaxing. Would not hesitate to stay again.
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