All inclusive

Haven Riviera Cancun Resort & Spa

Cancún – Benito Juárez 5.0

Overview

Haven Riviera Cancun is a luxury adults-only, all-suite, all-inclusive beachfront resort, located just 15 kms south of Cancun Airport. With personalized mini-bars and aromatherapy, swim-out suites, around the clock concierge, room service, and a full-service spa; offering personalized services and luxurious amenities that create a wonderfully unique experience of peace and wellness. An oceanfront sanctuary of luxury and sophistication awaits for you at Haven Riviera Cancun.

Added value

All guests of Haven Riviera Cancun receive unlimited complimentary green fees at El Tinto Golf Course Cancun Country Club. 

Guests staying in Serenity Club will also receive one complimentary golf cart rental for stays of 3 nights, two carts for guests staying 4-7 nights and three carts for eight nights or longer.

Reservations can be made with the golf concierge upon arrival. Rounds of golf are non-transferable.  Use of a golf cart is mandatory and not included.  Transportation to the course  (10 mins) is available at an additional cost.  Equipment rental is not included an available at an additional cost if required. 

Other restrictions may apply.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

435

Rooms

Junior Suite Garden View
452 square feet
  • 1 king bed, and 1 sofa bed
  • Garden view
  • No more than 3 guests in the room
Junior Suite Garden View
452 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Aromatherapy menu
  • Radio alarm clock with Bluetooth charging station

Junior Suite Partial Ocean View
524 square feet
  • 1 king bed
  • Partial ocean view
  • No more than 2 guests in the room
Junior Suite Partial Ocean View
524 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Aromatherapy menu
  • Radio alarm clock with Bluetooth charging station

Junior Suite Swim-Out Partial Ocean View
524 square feet
  • 1 king bed
  • Partial ocean view
  • No more than 2 guests in the room
Junior Suite Swim-Out Partial Ocean View
524 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Aromatherapy menu
  • Radio alarm clock with Bluetooth charging station

Romance Junior Suite Partial Ocean View
524 square feet
  • 1 king bed
  • No more than 2 guests in the room
Romance Junior Suite Partial Ocean View
524 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Aromatherapy menu
  • Radio alarm clock with Bluetooth charging station
Additional details

Romance Suites offer the following inclusions;

  • Sparkling bottle of wine and strawberries dipped in chocolate.
  • Aromatherapy whirlpool for two prepared with rose petals and inviting scents.
  • Romantic breakfast for two delivered once per stay.
  • Semiprivate dinner in restaurant of guests choosing.

Serenity Club Junior Suite Ocean Front
452 square feet
  • 1 king bed
  • Ocean view
  • No more than 2 guests in the room
Serenity Club Junior Suite Ocean Front
452 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Aromatherapy menu
  • Radio alarm clock with Bluetooth charging station
Additional details

Serenity Club amenities include;

  • Private check-in and lounge experience.
  • Exclusive concierge service.
  • Welcome amenities and a personalized appreciation letter.
  • Luxurious kind or queen beds with a premium pillow menu.
  • Personalized mini-bar, restocked daily.
  • Access to the exclusive Serenity Club Lounge, offering a selection of wines, premium spirits and small bites throughout the day.
  • Premium aromatherapy and Haven signature toiletries.
  • Exclusive a la carte breakfast and lunch options, served at Vistas.
  • 10% discount on spa treatments.
  • Complimentary green fees at El Tinto Golf Course – restrictions apply.
  • 30-minute hydrotherapy or sauna/steam circuit session at MySenses Spa – restrictions apply, One session per person for stays of 4 nights or less, two sessions per person for stays of 5 nights or more.

Serenity Club Junior Suite Swim Out Oceanfront
  • 1 king bed
  • Ocean view
  • No more than 2 guests in the room
Serenity Club Junior Suite Swim Out Oceanfront
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Aromatherapy menu
  • Radio alarm clock with Bluetooth charging station
Additional details

Serenity Club amenities include;

  • Private check-in and lounge experience.
  • Exclusive concierge service.
  • Welcome amenities and a personalized appreciation letter.
  • Luxurious kind or queen beds with a premium pillow menu.
  • Personalized mini-bar, restocked daily.
  • Access to the exclusive Serenity Club Lounge, offering a selection of wines, premium spirits and small bites throughout the day.
  • Premium aromatherapy and Haven signature toiletries.
  • Exclusive a la carte breakfast and lunch options, served at Vistas.
  • 10% discount on spa treatments.
  • Complimentary green fees at El Tinto Golf Course – restrictions apply.
  • 30-minute hydrotherapy or sauna/steam circuit session at MySenses Spa – restrictions apply, One session per person for stays of 4 nights or less, two sessions per person for stays of 5 nights or more.

Serenity Club Romantic Junior Suite Swim Out Oceanfront
  • 1 king bed
  • Oceanfront
  • No more than 2 guests in the room
Serenity Club Romantic Junior Suite Swim Out Oceanfront
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Aromatherapy menu
  • Radio alarm clock with Bluetooth charging station
Additional details

Romance Suites offer the following inclusions;

  • Sparkling bottle of wine and strawberries dipped in chocolate.
  • Aromatherapy whirlpool for two prepared with rose petals and inviting scents.
  • Romantic breakfast for two delivered once per stay.
  • Semiprivate dinner in restaurant of guests choosing.

Serenity Club amenities include;

  • Private check-in and lounge experience.
  • Exclusive concierge service.
  • Welcome amenities and a personalized appreciation letter.
  • Luxurious kind or queen beds with a premium pillow menu.
  • Personalized mini-bar, restocked daily.
  • Access to the exclusive Serenity Club Lounge, offering a selection of wines, premium spirits and small bites throughout the day.
  • Premium aromatherapy and Haven signature toiletries.
  • Exclusive a la carte breakfast and lunch options, served at Vistas.
  • 10% discount on spa treatments.
  • Complimentary green fees at El Tinto Golf Course – restrictions apply.
  • 30-minute hydrotherapy or sauna/steam circuit session at MySenses Spa – restrictions apply, One session per person for stays of 4 nights or less, two sessions per person for stays of 5 nights or more.

Serenity Club Junior Suite Partial Ocean View
735 square feet
  • 2 queen beds
  • Partial ocean view
  • No more than 4 guests in the room
Serenity Club Junior Suite Partial Ocean View
735 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Aromatherapy menu
  • Radio alarm clock with Bluetooth charging station
Additional details

Serenity Club amenities include;

  • Private check-in and lounge experience.
  • Exclusive concierge service.
  • Welcome amenities and a personalized appreciation letter.
  • Luxurious kind or queen beds with a premium pillow menu.
  • Personalized mini-bar, restocked daily.
  • Access to the exclusive Serenity Club Lounge, offering a selection of wines, premium spirits and small bites throughout the day.
  • Premium aromatherapy and Haven signature toiletries.
  • Exclusive a la carte breakfast and lunch options, served at Vistas.
  • 10% discount on spa treatments.
  • Complimentary green fees at El Tinto Golf Course – restrictions apply.
  • 30-minute hydrotherapy or sauna/steam circuit session at MySenses Spa – restrictions apply, One session per person for stays of 4 nights or less, two sessions per person for stays of 5 nights or more.

Serenity Club Junior Suite Swim Out Partial Ocean View
735 square feet
  • 1 king bed
  • Partial ocean view
  • No more than 2 guests in the room
Serenity Club Junior Suite Swim Out Partial Ocean View
735 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Aromatherapy menu
  • Radio alarm clock with Bluetooth charging station
Additional details

Serenity Club amenities include;

  • Private check-in and lounge experience.
  • Exclusive concierge service.
  • Welcome amenities and a personalized appreciation letter.
  • Luxurious kind or queen beds with a premium pillow menu.
  • Personalized mini-bar, restocked daily.
  • Access to the exclusive Serenity Club Lounge, offering a selection of wines, premium spirits and small bites throughout the day.
  • Premium aromatherapy and Haven signature toiletries.
  • Exclusive a la carte breakfast and lunch options, served at Vistas.
  • 10% discount on spa treatments.
  • Complimentary green fees at El Tinto Golf Course – restrictions apply. 
  • 30-minute hydrotherapy or sauna/steam circuit session at MySenses Spa – restrictions apply, One session per person for stays of 4 nights or less, two sessions per person for stays of 5 nights or more.

Serenity Club Junior Suite Ocean View
735 square feet
  • 1 king bed, or 2 queen beds
  • Ocean view
  • No more than 4 guests in the room
Serenity Club Junior Suite Ocean View
735 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Aromatherapy menu
  • Radio alarm clock with Bluetooth charging station
Additional details

Serenity Club amenities include;

  • Private check-in and lounge experience.
  • Exclusive concierge service.
  • Welcome amenities and a personalized appreciation letter.
  • Luxurious kind or queen beds with a premium pillow menu.
  • Personalized mini-bar, restocked daily.
  • Access to the exclusive Serenity Club Lounge, offering a selection of wines, premium spirits and small bites throughout the day.
  • Premium aromatherapy and Haven signature toiletries.
  • Exclusive a la carte breakfast and lunch options, served at Vistas.
  • 10% discount on spa treatments.
  • Complimentary green fees at El Tinto Golf Course – restrictions apply.
  • 30-minute hydrotherapy or sauna/steam circuit session at MySenses Spa – restrictions apply, One session per person for stays of 4 nights or less, two sessions per person for stays of 5 nights or more.

Amenities


Location

Address
Carretera Federal # 307, Chetumal - Puerto Juárez, km 335, Cancún – Benito Juárez, Quintana Roo, 77569, Mexico
Carretera Federal # 307, Chetumal - Puerto Juárez, km 335

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 3 out of 5

May 2024 Serenity Package

Daniel Z on May 25, 2024

Beautiful resort with much of what you're looking for at an all-inclusive resort. Room was very nice and clean. Several food options with most of it being pretty good. Breakfast food items were just ok. The bars were solid at the pool but when at the nightclub, more convenient to walk across the hall for refills. The butler service started out as a convenience but turns into a text message barrage. They tell you they can get you into restaurants even if the reservations are full-they rarely ever were except the Agua Mexican and Steakhouse. I think it's strictly for tips likely shared between butler and whatever restaurant they got you a reservation at. Butlers all seemed a little sketch and didn’t trust them much by the time I left. Bartenders Adrian and Maria were very fun and willing to help. Aryll was a very nice young guy who was super nice and I hope he promotes quickly.

TripAdvisor users rated this property 5 out of 5

Great vacation

rew014 (Rome, Georgia) on May 24, 2024

Absolutely the best resort we have stayed at in Cancun. Fast and easy service to the airport. The round pool, more relaxed, was great and not crowded at all. Rooms are wonderful. Restaurants were very good.

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Vacation Offers

  • Enjoy complimentary green fees during your stay at the all-inclusive Haven Riviera Cancun Resort & Spa.

    Cancun

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