All inclusive

Haven Riviera Cancun Resort & Spa

Cancun 5.0

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

Located between Cancun and Riviera Maya and only 10 mins from Cancun International Airport, Haven Riviera Cancun is an exclusive adults-only, all-suite, all-inclusive beachfront resort. Situated on a pristine and uncrowned stretch of beach, Haven Riviera Cancun specializes in couples, romance, spa and wellness, social groups, meetings and incentives

Added value

Effective July 1, 2021, All guests of Haven Riviera Cancun receive complimentary green fees at El Tinto Golf Course Cancun Country Club.  Rounds of golf are non-transferable.  Use of a golf cart is mandatory and not included.  Transportation to the course is not included an available at an additional cost, Equipment rental is not included an available at an additional cost if required.  Other restrictions may apply, please see hotel concierge for full details.

Guests staying in the Serenity Club suites for a minimum of 3 nights will receive one complimentary green fee including golf cart rental.  If staying 4-7 nights, guests will receive two complimentary green fees including golf cart rental.  Guests staying eight nights or longer will receive three complimentary green fees including golf cart rental.  

Other Fees: 1.65 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

333

Rooms

Junior Suite Garden View
452 square feet
  • 1 king bed, and 1 sofa bed
  • Garden view
  • No more than 3 guests in the room
Junior Suite Garden View
452 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Aromatherapy menu
  • Radio alarm clock with Bluetooth charging station

Junior Suite Partial Ocean View
524 square feet
  • 1 king bed
  • Partial ocean view
  • No more than 2 guests in the room
Junior Suite Partial Ocean View
524 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Aromatherapy menu
  • Radio alarm clock with Bluetooth charging station

Junior Suite Swim-Out Partial Ocean View
524 square feet
  • 1 king bed
  • Partial ocean view
  • No more than 2 guests in the room
Junior Suite Swim-Out Partial Ocean View
524 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Aromatherapy menu
  • Radio alarm clock with Bluetooth charging station

Romance Junior Suite Partial Ocean View
524 square feet
  • 1 king bed
  • No more than 2 guests in the room
Romance Junior Suite Partial Ocean View
524 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Aromatherapy menu
  • Radio alarm clock with Bluetooth charging station
Additional details

Romance Suites offer the following inclusions;

  • Sparkling bottle of wine and strawberries dipped in chocolate.
  • Aromatherapy whirlpool for two prepared with rose petals and inviting scents.
  • Romantic breakfast for two delivered once per stay.
  • Semiprivate dinner in restaurant of guests choosing.

Serenity Club Junior Suite Ocean Front
452 square feet
  • 1 king bed
  • Ocean view
  • No more than 2 guests in the room
Serenity Club Junior Suite Ocean Front
452 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Aromatherapy menu
  • Radio alarm clock with Bluetooth charging station
Additional details

Serenity Club amenities include;

  • Private check-in and lounge experience.
  • Exclusive concierge service.
  • Welcome amenities and a personalized appreciation letter.
  • Luxurious kind or queen beds with a premium pillow menu.
  • Personalized mini-bar, restocked daily.
  • Access to the exclusive Serenity Club Lounge, offering a selection of wines, premium spirits and small bites throughout the day.
  • Premium aromatherapy and Haven signature toiletries.
  • Exclusive a la carte breakfast and lunch options, served at Vistas.
  • 10% discount on spa treatments.
  • Complimentary green fees at El Tinto Golf Course – restrictions apply.
  • 30-minute hydrotherapy or sauna/steam circuit session at MySenses Spa – restrictions apply, One session per person for stays of 4 nights or less, two sessions per person for stays of 5 nights or more.

Serenity Club Junior Suite Swim Out Oceanfront
  • 1 king bed
  • Ocean view
  • No more than 2 guests in the room
Serenity Club Junior Suite Swim Out Oceanfront
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Aromatherapy menu
  • Radio alarm clock with Bluetooth charging station
Additional details

Serenity Club amenities include;

  • Private check-in and lounge experience.
  • Exclusive concierge service.
  • Welcome amenities and a personalized appreciation letter.
  • Luxurious kind or queen beds with a premium pillow menu.
  • Personalized mini-bar, restocked daily.
  • Access to the exclusive Serenity Club Lounge, offering a selection of wines, premium spirits and small bites throughout the day.
  • Premium aromatherapy and Haven signature toiletries.
  • Exclusive a la carte breakfast and lunch options, served at Vistas.
  • 10% discount on spa treatments.
  • Complimentary green fees at El Tinto Golf Course – restrictions apply.
  • 30-minute hydrotherapy or sauna/steam circuit session at MySenses Spa – restrictions apply, One session per person for stays of 4 nights or less, two sessions per person for stays of 5 nights or more.

Serenity Club Romantic Junior Suite Swim Out Oceanfront
  • 1 king bed
  • Oceanfront
  • No more than 2 guests in the room
Serenity Club Romantic Junior Suite Swim Out Oceanfront
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Aromatherapy menu
  • Radio alarm clock with Bluetooth charging station
Additional details

Romance Suites offer the following inclusions;

  • Sparkling bottle of wine and strawberries dipped in chocolate.
  • Aromatherapy whirlpool for two prepared with rose petals and inviting scents.
  • Romantic breakfast for two delivered once per stay.
  • Semiprivate dinner in restaurant of guests choosing.

Serenity Club amenities include;

  • Private check-in and lounge experience.
  • Exclusive concierge service.
  • Welcome amenities and a personalized appreciation letter.
  • Luxurious kind or queen beds with a premium pillow menu.
  • Personalized mini-bar, restocked daily.
  • Access to the exclusive Serenity Club Lounge, offering a selection of wines, premium spirits and small bites throughout the day.
  • Premium aromatherapy and Haven signature toiletries.
  • Exclusive a la carte breakfast and lunch options, served at Vistas.
  • 10% discount on spa treatments.
  • Complimentary green fees at El Tinto Golf Course – restrictions apply.
  • 30-minute hydrotherapy or sauna/steam circuit session at MySenses Spa – restrictions apply, One session per person for stays of 4 nights or less, two sessions per person for stays of 5 nights or more.

Serenity Club Junior Suite Partial Ocean View
735 square feet
  • 2 queen beds
  • Partial ocean view
  • No more than 4 guests in the room
Serenity Club Junior Suite Partial Ocean View
735 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Aromatherapy menu
  • Radio alarm clock with Bluetooth charging station
Additional details

Serenity Club amenities include;

  • Private check-in and lounge experience.
  • Exclusive concierge service.
  • Welcome amenities and a personalized appreciation letter.
  • Luxurious kind or queen beds with a premium pillow menu.
  • Personalized mini-bar, restocked daily.
  • Access to the exclusive Serenity Club Lounge, offering a selection of wines, premium spirits and small bites throughout the day.
  • Premium aromatherapy and Haven signature toiletries.
  • Exclusive a la carte breakfast and lunch options, served at Vistas.
  • 10% discount on spa treatments.
  • Complimentary green fees at El Tinto Golf Course – restrictions apply.
  • 30-minute hydrotherapy or sauna/steam circuit session at MySenses Spa – restrictions apply, One session per person for stays of 4 nights or less, two sessions per person for stays of 5 nights or more.

Serenity Club Junior Suite Swim Out Partial Ocean View
735 square feet
  • 1 king bed
  • Partial ocean view
  • No more than 2 guests in the room
Serenity Club Junior Suite Swim Out Partial Ocean View
735 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Aromatherapy menu
  • Radio alarm clock with Bluetooth charging station
Additional details

Serenity Club amenities include;

  • Private check-in and lounge experience.
  • Exclusive concierge service.
  • Welcome amenities and a personalized appreciation letter.
  • Luxurious kind or queen beds with a premium pillow menu.
  • Personalized mini-bar, restocked daily.
  • Access to the exclusive Serenity Club Lounge, offering a selection of wines, premium spirits and small bites throughout the day.
  • Premium aromatherapy and Haven signature toiletries.
  • Exclusive a la carte breakfast and lunch options, served at Vistas.
  • 10% discount on spa treatments.
  • Complimentary green fees at El Tinto Golf Course – restrictions apply. 
  • 30-minute hydrotherapy or sauna/steam circuit session at MySenses Spa – restrictions apply, One session per person for stays of 4 nights or less, two sessions per person for stays of 5 nights or more.

Serenity Club Junior Suite Ocean View
735 square feet
  • 1 king bed, or 2 queen beds
  • Ocean view
  • No more than 4 guests in the room
Serenity Club Junior Suite Ocean View
735 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Aromatherapy menu
  • Radio alarm clock with Bluetooth charging station
Additional details

Serenity Club amenities include;

  • Private check-in and lounge experience.
  • Exclusive concierge service.
  • Welcome amenities and a personalized appreciation letter.
  • Luxurious kind or queen beds with a premium pillow menu.
  • Personalized mini-bar, restocked daily.
  • Access to the exclusive Serenity Club Lounge, offering a selection of wines, premium spirits and small bites throughout the day.
  • Premium aromatherapy and Haven signature toiletries.
  • Exclusive a la carte breakfast and lunch options, served at Vistas.
  • 10% discount on spa treatments.
  • Complimentary green fees at El Tinto Golf Course – restrictions apply.
  • 30-minute hydrotherapy or sauna/steam circuit session at MySenses Spa – restrictions apply, One session per person for stays of 4 nights or less, two sessions per person for stays of 5 nights or more.

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Adults only

Type Amenities
Moons Nightclub
Limes Bar, Sports bar Food options available
Havens Lounge Bar
Vistas Bar, Swim-up bar
Docks Bar, Pool bar, Swim-up bar
Mistral Bar, Beach bar
Serenity Lounge Bar, Lounge Food options available

Check-in time: 3 p.m.

Check-out time: 12 p.m.

  • Check-in at front desk

Wi-Fi

  • Room
  • Throughout the property

Type of restaurant Type of cuisine Open for Additional Information
Mocaccino Café American Snacks
Flavours Buffet International Breakfast, Dinner, Lunch
Satsu À la carte Asian Dinner Dress code, Reservations required
Agua Bendita À la carte Mexican, Steak house Dinner Dress code, Reservations required
Olios À la carte Mediterranean Dinner Dress code, Reservations required
Vora Mar À la carte, Buffet Seafood Dinner, Lunch Dress code, This restaurant provides both buffet and à la carte dining
Vistas À la carte, Snack bar International Breakfast, Lunch, Snacks
Mistral Snack bar International Lunch, Snacks

  • Rooms: 333
  • Built in: 2018

  • Fitness centre: on site
  • Salon: on site ($)
  • Sauna steam room: on site ($)
  • Spa: on site ($)
  • Water circuit available ($)
  • Yoga

Carretera Federal # 307, Chetumal - Puerto Juárez, km 335
Cancún – Benito Juárez, Quintana Roo, Mexico 77569
+52 998 889 9600

  • 24 hour all-inclusive: Included
    • All meals plus snacks
    • Unlimited international and domestic drinks
  • All-inclusive: Included
    • All meals plus snacks
    • Unlimited international and domestic drinks

Pools

  • Outdoor pools: 3

Water sports

  • Non-motorized watersports: on site ($)

Other sports

  • Tennis courts: on site

Other activities

  • Beach activities: on site
  • Nightly entertainment: on site

  • 24 hour front desk
  • ATM available ($)
  • Baggage check
  • Concierge
  • Currency exchange available ($)
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Laundry services available ($)
  • Multilingual staff
  • Photo shop available ($)
  • Shopping onsite available ($)
  • Tour desk available ($)
  • Wedding facilities available ($)

Location

Address
Carretera Federal # 307, Chetumal - Puerto Juárez, km 335, Cancún – Benito Juárez, Quintana Roo, 77569, Mexico
Carretera Federal # 307, Chetumal - Puerto Juárez, km 335

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 4.5
  • Rooms 5.0
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Birthday Vacation

Cordero T on Jan 26, 2023

Me and my girlfriend had a wonderful time at the resort. I want to thank Jonathan are tour guide/ right hand at the resort. He make sure we had are reservations for dinner and everything thing we needed at the resort. I want to Thank the Manager Anatel and are waiters Jesus at the AguaBendita ! For a wonderful experience and fantastic food!

TripAdvisor users rated this property 5 out of 5

Excellent experience

pnhoang79 on Jan 26, 2023

Our firs time at this resort. WOW!! We felt very safe during our whole trip. All the staff were extremely friendly and helpful. The facility was very new and clean. We got upgraded to a swim up pool. It was amazing. All our restaurants experiences were delicious. We had the romance package and it was so worth it.

See More

Vacation Offers

  • Enjoy complimentary green fees during your stay at the all-inclusive Haven Riviera Cancun Resort & Spa.

    Cancun

Ready to find your next getaway? 

Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.