Óleo Cancun Playa reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

2945 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Oleo Playa solo trip

Jake A on Jun 14, 2024

Antonio Castro, Iliana, Julia, Dago, Enrique, Tamara all provided one of the best stays I could’ve asked for. Anything they could help with they fulfilled. The food was amazing, service was amazing and I don’t have one bad word to say. 10/10

TripAdvisor users rated this property 4 out of 5

Worth a visit

zaydk2016 on Jun 13, 2024

This was my first trip to an all-inclusive. I would definitely consider coming back to this resort! Depending on what you're looking for, and what your expectations are, I would recommend it. I was torn over whether to give a 4- or 5-star review; however, while my experience was overwhelmingly positive, there were some things that could use improvement. Bottom line: not the height of luxury, but very clean, comfortable, relaxing, and fun for a traveller who doesn't want to break the bank. All of my critiques are fairly minor; there were absolutely no deal-breakers, and I had a great trip. The staff are generally great, and attentive. Even when they didn't go above and beyond (which they often did) they were always polite. A wonderful, hardworking group of people. Before my trip, I read some mixed reviews of the food. I never had a problem finding something to eat. The à la carte dinner restaurants were excellent—good variety, consistent quality. Room service was great, and prompt. I went to the coffee shop every morning, the coffee was good! The buffet was adequate, particularly the Mexican options (amazing chilaquiles verde). A little more variety and attention to quality at breakfast wouldn't have hurt, though. Wouldn't recommend the snack bar, unless you're really hungry. Some reviewers have commented that the rooms are a bit "tired'. A fair critique. I will say, the rooms were pristine in terms of cleanliness and housekeeping. Clean sheets, clean towels, clean bathrooms, and reliable daily cleaning. But the furniture and fixtures could have benefited from a replacement, or a little TLC. The exterior of the windows could also do with a cleaning, with all the sea spray. The beach is way better than the neighbouring resorts—not rocky at all, and perfect for swimming and sunbathing. There were plenty of peddlers, but they weren't pushy at all. There can be a bit of a wait when you order drinks at the beach, but the servers work hard—having a few more on shift might help. The beach was generally clean, but not spotless. The pool was fine, but not exceptional. Not huge, not a ton of seating. Still, the beach more than made up for it (why not take a dip in the ocean?) Lounge chairs by the pool and on the beach were maybe a bit limited in number, but I generally had no problem finding a chair on the beach. The drinks were good, and very plentiful. Whether it was tequila shots, piña coladas, mango margaritas, or the house wine at the Mediterranean restaurant, I certainly never went thirsty. And I was glad to be able to get tons of bottled water, as well. You can buy add-ons (spa treatments, premium drinks, covered lounge chairs, treats at the coffee shop) but I was more than satisfied with the all-inclusive offerings. I wish I was back there right now! My week in Cancun was really wonderful. For hotels in this price range, I have no regrets about booking here.

TripAdvisor users rated this property 4 out of 5

Oleo was my 1st resort I've ever been to in Cancun. I had a wonderful time and the staff were very accommodating.

Water Y (Niagara Falls, New York) on Jun 13, 2024

The best bartenders are Dago with his fascinating show of pouring drinks and Antonio. The restaurant Hakka is also a huge bonus. The waiting staff are very funny and friendly. I recommend coming to this resort for the restaurant Hakka and drinks from barman Dago and Antonio.

TripAdvisor users rated this property 5 out of 5

Great stay and great dinner at Hakka

Lennie B on Jun 12, 2024

This place is amazing and the staff are even better. Went to Hakka for my fiancé’s birthday and Esteban, Luis, Jesus, and Crispin went above and beyond to make our dinner experience worth it. Great resort and great people we will definitely be back. Anyone looking for a good time with a beach, open bar, restaurants, and a great pool should come to Oleo.

TripAdvisor users rated this property 5 out of 5

Amazing trip!

hrsegrl64 (Saint Louis, Missouri) on Jun 12, 2024

I have to say that this place did not disappoint! It was a short trip 4 nights for my husband and I. An older hotel that has been redone very nicely. The wait staff in general were amazing, the Chief Concierge was so helpful trying to check on our return transportation, The entertainment at the pool was phenomenal every day. The Chefs (Luis Ofeila, Osteban) at the sushi place went above and beyond knowing it was our last night and made a special little dessert for us. I wanted ice cream one night and asked one on the staff if there was a place, he said just one minute and he came back with two big bowls of the most delicious ice cream. It was clean, food was good and the service was friendly and amazing. We met some wonderful people from allover and we would definitely go back.

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