TripAdvisor Traveler Rating

My boyfriend and I stayed at this resort for 7 days and had an incredible experience from start to finish. One of the things we loved most was the size of the resort, it’s smaller (around 150 rooms), which gave it a much more personal and welcoming feel. By the end of the trip, we had gotten to know both the staff and other guests, which made the experience even more special. The food exceeded our expectations every single day. There were three different options of places to eat for dinner each night, so we always had variety and never got bored. On top of that, there was a coffee shop and a snack bar open most of the day, both offering delicious options whenever we wanted something quick or casual. The service was truly outstanding, every staff member we interacted with was friendly, attentive, and went above and beyond to make sure we were taken care of. We genuinely have no complaints in that area. We stayed in the Junior Sunset Suite so it looked out to the other side of the resort, beautiful view with a balcony, highly recommend. Our room was clean, comfortable, and recently renovated, which made a big difference. It felt modern and well-maintained, and housekeeping did a great job throughout our stay. If anyone has any concerns about the food or wants more detailed information before booking, I highly recommend downloading the Oleo Playa app. It offers much more up-to-date and detailed information than the website, including menus and resort details, which we found really helpful. Overall, this resort struck the perfect balance between relaxation and a welcoming, social atmosphere. We would absolutely come back and highly recommend it to anyone looking for a more intimate, high-quality resort experience.

We had a perfect vacation at Oleo Cancun Playa. The resort was exceptionally clean, and everything was handled with great promptness, which made the entire stay feel seamless and relaxing. Check-in was quick and easy, and Marco gave us a fantastic initial tour that really set the tone for the trip. The staff were truly lovely, and we especially want to recognize Francisco, who went above and beyond to make sure we never needed anything. His attention and service made a big difference in our experience. Overall, a wonderful stay with excellent service from start to finish.

Just left the hotel today after a fabulous 9 day stay. We were all inclusive and stayed in an Inspira Superior Ocean View room. Ours had a balcony and it was amazing to sit out and soak up the sea air from the waves rolling in so close. We were able to wake up to the sun rising over the carribean sea and kept the patio door open well into the night as it was such a warm breeze. The room was a little tired in places but after the first morning we really didn't notice. There are 5 places to eat including a pool bar. The main buffet style restaurant is the breakfast area and then one of the choices for the evening. We ate at the other two evening restaurants and had nice food at both. As with alot of hotels we found that the food wasn't always hot - we like ours really hot so it is worth selecting food from the bottom of the servers as they're on hot plates. There were wine refills a plenty and attentive service. The Brown Bag is a great facility open from 7am until 11pm at night and serves coffees, paninis etc - closed on Sundays. The pool area is not massive but the sun loungers are also on the beach aswell. We hired a cabana a couple of days @ £30 with the 20% Inspira Discount. It was well worth it to have shade and padded seats with lovely waiters who look after everyone. The main bar has speedy attentive staff who filled our drinks before we even asked at times, there's no entertainment apart from a singer one night but it allowed for more relaxed chats with people from other countries etc. The weekends have afew groups coming through which raised the tempo a little but we liked the energy. It quietened down after Sunday. On the last day I booked a massage and facial at the spa. That's just a lovely environment and my treatments were fabulous. We would love to return here, it was a great holiday experience and personally we felt it was good value for the experience.

Dining at Hakka was an absolute delight. The atmosphere is warm and inviting. The food itself was outstanding—each dish beautifully presented What truly elevated the experience, however, was the exceptional service provided by Marcelino. From the moment we arrived, he made us feel genuinely welcome. His attentiveness, professionalism, and knowledge of the menu ensured that every recommendation was spot-on. It’s rare to encounter service that feels both seamless and heartfelt, but Marcelino delivered exactly that. He turned a great meal into a truly memorable dining experience. ? Highly recommend Hakka for anyone seeking not just incredible food, but also world-class service. Ask for Marcelino—you won’t be disappointed. And don’t forget to leave him a tip, he’s worth it!

Antonio behind the bar is amazing! Always laughing and joking. Great service!