Planet Hollywood Cancun, an Autograph Collection All-Inclusive Resort
Playa Mujeres 5.0
Overview
Vacation like a Star ™ at the famed Planet Hollywood Cancun, an Autograph Collection All-Inclusive Resort. Enjoy the ultimate beachfront vacation locale featuring Hollywood memorabilia, themed experiences, a star-worthy spa and a variety of all-inclusive dining venues and bars, transforming the everyday all-inclusive vacation into a PHabulous getaway. From the imaginative and immersive programs offered at the STARS Kids Club, the world of flavors found in the Crave culinary program at themed restaurants and the pumped up PHit fitness program, Planet Hollywood Cancun brings big screen excitement to the beautiful beachfront of Costa Mujeres, Cancun.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
648
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms

- 1 king bed, or 2 queen beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Seating area
- Upgraded amenities
- 24 hour room service
- Bathrobes
- Slippers
- TV
- Your Soundtrack™, program to pick your theme music for your stay in paradise
- PH Spa™ bath amenities and hand-crafted Phabulous Bed™

- 1 king bed, or 2 queen beds
- Pool view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Pool view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Seating area
- Upgraded amenities
- 24 hour room service
- Bathrobes
- Slippers
- TV
- Your Soundtrack™, program to pick your theme music for your stay in paradise
- PH Spa™ bath amenities and hand-crafted Phabulous Bed™

- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Seating area
- Upgraded amenities
- 24 hour room service
- Bathrobes
- Slippers
- TV
- Your Soundtrack™, program to pick your theme music for your stay in paradise
- PH Spa™ bath amenities and hand-crafted Phabulous Bed™
Star Class amenities include;
- Personalized Agent service for exceptional continuous assistance.
- Beach Agent services and assistance from sunrise to sunset.
- Instant messaging services with your Personal Agent.
- Priority reservations at specialty restaurants.
- Personalized and seamless check in and check out at the lounge.
- One hour of therapeutic hydrotherapy access during your stay, featuring hot tubs and revitalizing circuits*.
- Access a variety of spa services at a preferential price of 20% off.
- Preferential room locations with the best views.
- Welcome bottle of sparkling wine on the house uncorked by your Personal Agent.
- Complimentary in-suite bottle of wine and a basket of fruits upon arrival.
- In-suite selection of fine liquors.
- Enhanced minibar restocked daily.
- In-suite coffee machine with specialty coffee pods.
- Premium set of bathroom amenities.
- Curated selection of top tier spirits.
- Endless lounge indulgence: A variety of snacks, appetizers, and sweet treats.
- Access to the private Star Class™ Lounge, a haven of elegance.
- Distinctive wrist bracelet for recognition and privileges.
- Exclusive private pool for Star Class™ guests*.
- Exclusive beach area with bar-to-sun lounger waiter assistance.
*Availability dependent on the resort

- 1 king bed, or 2 queen beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- Bathrobes
- Slippers
- TV
- Your Soundtrack™, program to pick your theme music for your stay in paradise
- PH Spa™ bath amenities and hand-crafted Phabulous Bed™

- 1 king bed, and 1 sofa bed
- Garden view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- Bathrobes
- Slippers
- TV
- Your Soundtrack™, program to pick your theme music for your stay in paradise
- PH Spa™ bath amenities and hand-crafted Phabulous Bed™

- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- Bathrobes
- Slippers
- TV
- Your Soundtrack™, program to pick your theme music for your stay in paradise
- PH Spa™ bath amenities and hand-crafted Phabulous Bed™







Amenities
- Children’s pool
- Planet Play available ($)
Stars Kids Club
Stars aged 4-12 can enjoy supervised activities such as;
- art
- gym time
- dance parties
- friendly award competitions
- themed events
- weekly awards ceremonies
- Children ages: 0 to 12
Type | Amenities | |
---|---|---|
Overtime Bar & Grill | Bar, Sports bar | |
The Premiere Bar & Lounge | Bar, Lounge | |
Twist Social Bar | Bar | |
Point Break - Pool Bar | Bar, Pool bar | |
Studio Disco Bar & Lounge | Nightclub | Dance floor |
Blue Lagoon - Lazy River Grotto Bar | Bar, Swim-up bar | |
Blue Crush Pool Bar & Grill | Bar, Pool bar | Food options available |
Overtime Sports Bar | Bar, Sports bar | Food options available, Live DJs |
STAR Class™ Pool Bar ($) | Bar, Pool bar | |
STAR Class™ Bar ($) | Bar |
Check-out time: 12:00 p.m.
Wi-Fi
- Throughout the property
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Buffet | Buffet | International | Breakfast, Dinner, Lunch | |
So Cal Gourmet Emporium | Buffet | International | Breakfast, Dinner, Lunch | |
Guy's! Burger Joint | À la carte | American | Lunch | |
East Sushi & Teppanyaki Bar | À la carte | Asian, Sushi | Dinner | |
Sunset Strip Steakhouse & Grill | À la carte | Grill/steak house | Dinner | |
Gusto Italian Trattoria | À la carte | Italian | Lunch | |
Sutra Indian Restaurant & Hookah Lounge | À la carte | Indian | Dinner | |
La Cocina Mexican Cuisine | À la carte | Mexican | Dinner | |
The Shores Beach Club & Restaurant | À la carte | International | Lunch | |
Fuel Coffee Co. | Café | Coffee and Pastries | Snacks | |
6th Sense - Chef's Table | À la carte | Chef's Table | Dinner | ($), Reservations required |
STAR Class™ Bar & Grill | À la carte | American | Dinner | ($) |
- Rooms: 648
- Built in: 2020
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Beach front
-
All-inclusive: Included
- All meals plus snacks
- Unlimited domestic drinks
Pools
- Outdoor pools: 4
- Cabanas available ($)
- Lazy river: Included
- Water slides: Included
Golf
- Mini golf: on site
Other sports
- Aerobics: on site
- Tennis courts: on site
- Tour excursions: on site ($)
Other activities
- Jurassic Splash Park
- Planet Play available ($)
- Hollywood Fast Drivers available ($)
- FlowRider® surf experience available ($)
- Giftshop available ($)
- Meeting facilities available ($)
- Tour desk available ($)
- Wedding facilities available ($)

Pool

Pool

Pool

So Cal Gourmet Emporium

La Cocina Mexican Cuisine


Fuel Coffee

Overtime Sports Bar

Twist
Location

Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.3
-
Location 4.4
-
Rooms 4.2
-
Service 4.2
-
Value 4.1
Good overall.
Andreanne J on Jul 12, 2025
Animation adult pool: great job by Laila, Abigael and the mexican brownie. Food is really good. Staff is nice and helpful. Jorje at Braza, Miguel at the pool and all the concierge are super. Deception about the room... we ask to change but it was almost the same. Bloc 13, room have a smell, like mold or water infiltration. We were on the adult side. Star class people stayed on our side and had butler saving seats. To me thats not fair because they have their own pool.
THINK TWICE BECORE BOOKING
Rebecca T on Jul 12, 2025
INSUFFICIENT SUNBEDS!! The hotel are aware of the issues but are doing nothing about it. After complaining to management they said it is what it is?? Customer services especially one member of the management was aggressive towards me when I was trying to explain the issue with the beds. His attitude was witnessed and a complaint put in against him. This resort is over rated and does not live up to a 5 star experience. Please think twice before booking as I am not the only guest experiencing issues.
Vacation Offers
-
Receive $500 USD in resort coupons with a minimum 3-night stay at select all-inclusive Planet Hollywood Hotels & Resorts in Cancun and Costa Rica.
Cancun, Liberia
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