Overview
Vacation like a Star ™ at the famed Planet Hollywood Cancun, an Autograph Collection All-Inclusive Resort. Enjoy the ultimate beachfront vacation locale featuring Hollywood memorabilia, themed experiences, a star-worthy spa and a variety of all-inclusive dining venues and bars, transforming the everyday all-inclusive vacation into a PHabulous getaway. From the imaginative and immersive programs offered at the STARS Kids Club, the world of flavors found in the Crave culinary program at themed restaurants and the pumped up PHit fitness program, Planet Hollywood Cancun brings big screen excitement to the beautiful beachfront of Costa Mujeres, Cancun.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
648
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 queen beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Seating area
- Upgraded amenities
- 24 hour room service
- Bathrobes
- Slippers
- TV
- Your Soundtrack™, program to pick your theme music for your stay in paradise
- PH Spa™ bath amenities and hand-crafted Phabulous Bed™
- 1 king bed, or 2 queen beds
- Pool view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Pool view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Seating area
- Upgraded amenities
- 24 hour room service
- Bathrobes
- Slippers
- TV
- Your Soundtrack™, program to pick your theme music for your stay in paradise
- PH Spa™ bath amenities and hand-crafted Phabulous Bed™
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Seating area
- Upgraded amenities
- 24 hour room service
- Bathrobes
- Slippers
- TV
- Your Soundtrack™, program to pick your theme music for your stay in paradise
- PH Spa™ bath amenities and hand-crafted Phabulous Bed™
Star Class amenities include;
- Personalized Agent service for exceptional continuous assistance.
- Beach Agent services and assistance from sunrise to sunset.
- Instant messaging services with your Personal Agent.
- Priority reservations at specialty restaurants.
- Personalized and seamless check in and check out at the lounge.
- One hour of therapeutic hydrotherapy access during your stay, featuring hot tubs and revitalizing circuits*.
- Access a variety of spa services at a preferential price of 20% off.
- Preferential room locations with the best views.
- Welcome bottle of sparkling wine on the house uncorked by your Personal Agent.
- Complimentary in-suite bottle of wine and a basket of fruits upon arrival.
- In-suite selection of fine liquors.
- Enhanced minibar restocked daily.
- In-suite coffee machine with specialty coffee pods.
- Premium set of bathroom amenities.
- Curated selection of top tier spirits.
- Endless lounge indulgence: A variety of snacks, appetizers, and sweet treats.
- Access to the private Star Class™ Lounge, a haven of elegance.
- Distinctive wrist bracelet for recognition and privileges.
- Exclusive private pool for Star Class™ guests*.
- Exclusive beach area with bar-to-sun lounger waiter assistance.
*Availability dependent on the resort
- 1 king bed, or 2 queen beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- Bathrobes
- Slippers
- TV
- Your Soundtrack™, program to pick your theme music for your stay in paradise
- PH Spa™ bath amenities and hand-crafted Phabulous Bed™
- 1 king bed, and 1 sofa bed
- Garden view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- Bathrobes
- Slippers
- TV
- Your Soundtrack™, program to pick your theme music for your stay in paradise
- PH Spa™ bath amenities and hand-crafted Phabulous Bed™
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- Bathrobes
- Slippers
- TV
- Your Soundtrack™, program to pick your theme music for your stay in paradise
- PH Spa™ bath amenities and hand-crafted Phabulous Bed™
Amenities
Pool
Pool
Pool
So Cal Gourmet Emporium
La Cocina Mexican Cuisine
Fuel Coffee
Overtime Sports Bar
Twist
Location
Reviews
TripAdvisor Traveler Rating
Amazing for kids. Great staff and lots of choices for food.
Winnie W on Jul 20, 2024
The staff are amazing. They are so helpful. My daughter absolutely loved this hotel. She is 5 and loved the kids club! She spent a lot of time with the girls Jennifer, Fatima, Yadira, Brenda, Itzel and Aylin. The kids club and activities made this holiday so enjoyable as it gave me and my husband some us time. They done so many activities with her like face painting and making necklaces and puppets. The list goes on and on. My 13 year old son was so occupied with the basketball court and all the activities they had on at the pool and beach. The food was amazing also. Our favourite restaurant was the Japanese. The service from Antonio and the rest of the staff was spectacular. We had a couples deep tissue massage from Rachel and Yedi and oh my! The best massage iv had to date. It was the best. The hydrotherapy pools was a bit disappointing but came free with our star class. Our butler Frenanda was very attentive and seen to any issues we had. Our room was a bit disappointing as we upgraded to the entourage room and all the cupboard doors and drawers would not close properly as if there was an earthquake. Only thing I will say is DO NOT LEAVE ANYTHING UNATTENDED! My sunglasses went missing from under my beach towel at the kids pool. My son also left his phone in his bag under a beach towel on a bed at the beach and someone took his phone out his bag. After him frantically searching the beach for hours with his friends he found us. When we approached security and the manager the situation was handled very well. Jorge was very helpful and very reassuring. They had 5-6 security guards at the beach with us searching. Then they checked our room as it was procedure. After 6 hours we received a call from my sons phone that had been turned off all day to say they had found it on the beach. We had previously been told that the towel men had been rolling up towels and belongs and putting them in the towel bags. So just be cautious of this. Overall the hotel is very clean, staff are super friendly and very helpful. Issac one of the manager and two of the star class butlers Fernanda and Jorge made out stay along with the kids club girls.
Below average, will not return.
elizabethhT5508FP on Jul 20, 2024
The resort overall looks nice and has quite a bit to do but of my family of 4 three of us became sick there. My husband and daughter both got sick with stomach problems and missed 2 days of our vacation (they didn't not use sink water). Now I have come home with a horrible cold. We also arrived a week after Beryl. The water levels in all the pools were down at least 2 feet including our swim out, They had them almost back to the correct level right before we left at the end of our week vacation.
Vacation Offers
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Receive $500 USD in resort coupons with a minimum 3-night stay at select all-inclusive Planet Hollywood Hotels & Resorts in Cancun and Costa Rica.
Cancun, Liberia
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