Overview
Vacation like a Star ™ at the famed Planet Hollywood Cancun, an Autograph Collection All-Inclusive Resort. Enjoy the ultimate beachfront vacation locale featuring Hollywood memorabilia, themed experiences, a star-worthy spa and a variety of all-inclusive dining venues and bars, transforming the everyday all-inclusive vacation into a PHabulous getaway. From the imaginative and immersive programs offered at the STARS Kids Club, the world of flavors found in the Crave culinary program at themed restaurants and the pumped up PHit fitness program, Planet Hollywood Cancun brings big screen excitement to the beautiful beachfront of Costa Mujeres, Cancun.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
648
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 queen beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Seating area
- Upgraded amenities
- 24 hour room service
- Bathrobes
- Slippers
- TV
- Your Soundtrack™, program to pick your theme music for your stay in paradise
- PH Spa™ bath amenities and hand-crafted Phabulous Bed™
- 1 king bed, or 2 queen beds
- Pool view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Pool view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Seating area
- Upgraded amenities
- 24 hour room service
- Bathrobes
- Slippers
- TV
- Your Soundtrack™, program to pick your theme music for your stay in paradise
- PH Spa™ bath amenities and hand-crafted Phabulous Bed™
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Seating area
- Upgraded amenities
- 24 hour room service
- Bathrobes
- Slippers
- TV
- Your Soundtrack™, program to pick your theme music for your stay in paradise
- PH Spa™ bath amenities and hand-crafted Phabulous Bed™
Star Class amenities include;
- Personalized Agent service for exceptional continuous assistance.
- Beach Agent services and assistance from sunrise to sunset.
- Instant messaging services with your Personal Agent.
- Priority reservations at specialty restaurants.
- Personalized and seamless check in and check out at the lounge.
- One hour of therapeutic hydrotherapy access during your stay, featuring hot tubs and revitalizing circuits*.
- Access a variety of spa services at a preferential price of 20% off.
- Preferential room locations with the best views.
- Welcome bottle of sparkling wine on the house uncorked by your Personal Agent.
- Complimentary in-suite bottle of wine and a basket of fruits upon arrival.
- In-suite selection of fine liquors.
- Enhanced minibar restocked daily.
- In-suite coffee machine with specialty coffee pods.
- Premium set of bathroom amenities.
- Curated selection of top tier spirits.
- Endless lounge indulgence: A variety of snacks, appetizers, and sweet treats.
- Access to the private Star Class™ Lounge, a haven of elegance.
- Distinctive wrist bracelet for recognition and privileges.
- Exclusive private pool for Star Class™ guests*.
- Exclusive beach area with bar-to-sun lounger waiter assistance.
*Availability dependent on the resort
- 1 king bed, or 2 queen beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- Bathrobes
- Slippers
- TV
- Your Soundtrack™, program to pick your theme music for your stay in paradise
- PH Spa™ bath amenities and hand-crafted Phabulous Bed™
- 1 king bed, and 1 sofa bed
- Garden view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- Bathrobes
- Slippers
- TV
- Your Soundtrack™, program to pick your theme music for your stay in paradise
- PH Spa™ bath amenities and hand-crafted Phabulous Bed™
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- Bathrobes
- Slippers
- TV
- Your Soundtrack™, program to pick your theme music for your stay in paradise
- PH Spa™ bath amenities and hand-crafted Phabulous Bed™
Amenities
Pool
Pool
Pool
So Cal Gourmet Emporium
La Cocina Mexican Cuisine
Fuel Coffee
Overtime Sports Bar
Twist
Location
Reviews
TripAdvisor Traveler Rating
An overall wonderful experience
Erin C on Dec 07, 2024
We travelled as a large group of 10 (5 adults and 5 kids ranging from 9-17) with 3 separate rooms. One room was damp, but we requested a dehumidifier and it made a world of difference. We were on the 3rd floor of building 30 and had an incredible view of the ocean from our bed. It was close to the beach and pool, so a great location. We did find making reservations difficult and would recommend they make some changes to their reservation system so that you can book farther in advance but, honestly, that is my only piece of constructive feedback. We found the staff to go above and beyond to try and make it a memorable trip. We had staff who sought out chocolate cake for members of our party at a restaurant that didn’t have it on the menu, one who ensured a fresh pot of decaf was ready on our second morning after the first morning they didn’t have any prepared and others who did worked hard to help us secure our preferred restaurants for our group of 10. Special shout outs to Obed, Daniel, Enrique, Alejandro (both of them), Oscar, Marco and Samuel for the extra care and attention throughout our stay. Highly recommend one of the private cabanas at the pool for an extra special experience. The service was top notch and it gave the kids a space to chill when they needed a break from the sun. We would absolutely return
Planet Hollywood Cancun
Lashonda H on Dec 07, 2024
It was our 1st time staying at Planet Hollywood Resort Cancun, as well as anytime other than June or July. The weather outside was beautiful compared to our weather that we would normally be in back at home in Chicago. Our best time was on the FlowRider experience as my twelve year old son thoroughly enjoyed every minute of it, and the instructors were extremely nice full of personality and helpful in all aspects, whether it be for the FlowRider, or different parts of the resort in the area in general. Edson was is absolutely great every time he would see us, he would very politely say "Mr..." my dad's name. Then one morning at breakfast buffet. Yeah, he was dressed up as Spider-Man. Which is my son's favorite Marvel character? So that was cool and he walked up to art. It's a table while we was eating. He'll explain to us about the night's activities and he started the conversation by. "Mr. .." my dad's name and then said, my son's name and we're looking at each other. Like, how do you know our name? 'cause we couldn't see who he was, and it was him, so that was icing on the cake for my son...Joaquin was the other instructor we dealt with the most and he was just as personable. While we didn't have much time with the 3rd instructor "X' he was entertaining also. These 3 men are a great aspect of your resort and um, we believe that their personalities shine through and keep your customers or clients interested and can generate much business for the resort. Out of 10 stars, we would give this part an 11 stars cause there's nothing negative we could say about these three instructors or the services they provided. Now they're are some news negatives that we did see with our stay. There are some aspects as far as it's maintaining items in the room. As far as lights being out also for the main bathroom door getting stuck not once but twice. Although I must say, whenever we did bring it to their attention, they did fix it rather quickly they should possibly think of another door idea. Also, even though the weather is gorgeous outside, we would think that one of the pools would have some kind of heating to it which it unfortunately they didn't. Must say another negative is unless you want buffet at night there is the only option of reservations at one of the restaurants and we had issues with making reservations as they only only reservations to be placed after midnight for that day and the following day only..This limits peoples food options. While the cost of the stay is less than the other resorts we normally stay at there is many "pay to get or do' items here where i think that they should revise this a little bit. To balance it out a little bit better. In closing on a positive note, I must say, set the beach in water here at this resort is absolutely phenomenal. Compared to the other resorts, we usually stay at as usually we can't even get in the water because it is so dirty,littered , and over-powered with seaweed however, here it was absolutely gorgeous, and every morning I would go down to the beach and walk in the sand in the ocean and watch the sunrise.
Vacation Offers
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Receive $500 USD in resort coupons with a minimum 3-night stay at select all-inclusive Planet Hollywood Hotels & Resorts in Cancun and Costa Rica.
Cancun, Liberia
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