All inclusive

Hideaway at Royalton Riviera Cancun

Playa del Carmen 5.0

Learn about all active advisories related to this hotel

Overview

Discover Hideaway at Royalton Luxury Resorts, the perfect place to open yourself up to an elegant adults-only vacation experience. Savor gourmet cuisine, artfully prepared cocktails and enjoy the impossibly blue ocean, doing as much or as little as you’d like. Delight in the freedom of spontaneity with the perfect mix of daily water sports, fitness programs, yoga on the beach, or mixology classes beside the pool and unforgettable evenings of sunset champagne toasts, world-class dining and incomparable entertainment.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

343

Rooms

Luxury Junior Suite
560 square feet
  • 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
  • Sunset view
  • No more than 4 guests in the room
Luxury Junior Suite
560 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Safe
  • TV
  • Balcony or terrace
  • Coffee maker upon request

Luxury Junior Suite Oceanview
560 square feet
  • 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
  • Ocean view
  • No more than 4 guests in the room
Luxury Junior Suite Oceanview
560 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Safe
  • TV
  • Balcony or terrace
  • Coffee maker upon request

Luxury Junior Suite Swim Out
560 square feet
  • 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
  • Pool view
  • No more than 4 guests in the room
Luxury Junior Suite Swim Out
560 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Safe
  • TV
  • Balcony or terrace
  • Coffee maker upon request

Luxury Suite with Terrace Jacuzzi
592 square feet
  • 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
  • Ocean or sunset view
  • No more than 4 guests in the room
Luxury Suite with Terrace Jacuzzi
592 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Safe
  • TV
  • Balcony or terrace
  • Coffee maker upon request

Diamond Club™ Luxury Junior Suite
560 square feet
  • 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
  • Sunset view
  • No more than 4 guests in the room
Diamond Club™ Luxury Junior Suite
560 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Safe
  • TV
  • Balcony or terrace
  • Coffee maker upon request
Additional details

Services and amenities included with Diamond Club™ rooms:

  • Preferred room locations
  • Butler service
  • Private pool for Diamond Club™ guests
  • Nightly turndown service
  • Preferential reservations in à la carte restaurants
  • Exclusive beach area with dedicated bar and waiter service
  • Distinctive wrist bracelet
  • Personalized check-in and check-out at the lounge
  • Complimentary early check-in and late check-out (subject to availability)
  • Diamond Club™ Lounge private access
  • Selected premium drinks menu available in lounge (some restrictions apply)
  • Daily, continental breakfast service in lounge
  • Evening hors d’oeuvres and afternoon snacks including decadent desserts in lounge
  • Upgraded room service menu
  • Selection of pillows from The Royal Spa pillow menu
  • Upgraded robes and slippers in room
  • Exclusive discounts on spa treatments and services (some restrictions apply)
  • Selection of in-suite liquors (one bottle per week)
  • Upgraded mini-bar restocked daily (according to consumption)

Diamond Club™ Luxury Junior Suite Oceanview
560 square feet
  • 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
  • Ocean view
  • No more than 4 guests in the room
Diamond Club™ Luxury Junior Suite Oceanview
560 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Safe
  • TV
  • Balcony or terrace
  • Coffee maker upon request
Additional details

Services and amenities included with Diamond Club™ rooms:

  • Preferred room locations
  • Butler service
  • Private pool for Diamond Club™ guests
  • Nightly turndown service
  • Preferential reservations in à la carte restaurants
  • Exclusive beach area with dedicated bar and waiter service
  • Distinctive wrist bracelet
  • Personalized check-in and check-out at the lounge
  • Complimentary early check-in and late check-out (subject to availability)
  • Diamond Club™ Lounge private access
  • Selected premium drinks menu available in lounge (some restrictions apply)
  • Daily, continental breakfast service in lounge
  • Evening hors d’oeuvres and afternoon snacks including decadent desserts in lounge
  • Upgraded room service menu
  • Selection of pillows from The Royal Spa pillow menu
  • Upgraded robes and slippers in room
  • Exclusive discounts on spa treatments and services (some restrictions apply)
  • Selection of in-suite liquors (one bottle per week)
  • Upgraded mini-bar restocked daily (according to consumption)

Amenities


Location

Address
Carretera Federal 307, Cancun - Playa del Carmen KM 332, MZ3 Lote 15, Playa del Carmen, Quintana Roo, 77500, Mexico

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Great time

778MartinS (Hayle, United Kingdom) on Oct 04, 2024

Just got home from a 2 week holiday it’s our 2nd visit to the hotel with the first being 7 years ago. This time we stayed in the adult only Hideaway, The hotel is very spacious with lots of bars and restaurants the buffet has a very large selection of foods available so going hungry isn’t an option with lots of cooking stations with the omelette station to the the right a particular favourite for breakfast. Al a carte restaurants were fairing from very good to average Graze the Italian was my favourite with fantastic pizza and pasta choices followed closely by Zen and Dorado only disappointment was Hunters had the flank steak and was frankly awful. Only other negative I would offer is the Sports bar as being a big football fan I appreciate Premier League games kick of early with the time distance but for the Sports bar not being open for guests to watch there favourite teams was very disappointing. On a drinks front although spirits are in branded bottles there are some bars where this is very questionable Only a couple of negatives that didn’t no way spoil the enjoyment of this fabulous holiday at a fabulous resort Thank you & see you again no doubt

TripAdvisor users rated this property 5 out of 5

Dorados is a must

Tian V on Oct 01, 2024

The hotel managed storm/ hurricane extremely well. Restaurants were great but all of the Dorado waiting staff especially Raul went above and beyond, thank you. The managers were extremely helpful and friendly too. Food was good to exceptional around the numerous restaurants.

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Vacation Offers

  • Receive up to $600 USD in resort coupons with a minimum 4-night stay at select all-inclusive Royalton Resorts in Mexico and the Caribbean.

    St. Lucia, Antigua, Montego Bay, Punta Cana, Cancun, Riviera Maya, Grenada

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