TripAdvisor Traveler Rating

We had a great stay at this fabulous resort. The room, pools, beach and especially the restaurant Meridia was amazing. We had a waitress at meridia named Elizabeth who was so lovely and wonderful. The food was excellent too. We highly recommend this resort and restaurant.

Firstly, let me say that this is a nice resort and it is located on a great beach. As Big Island residents we have had the opportunity to stay here twice in the last few months. The first stay was excellent. This time however there were a couple of issues. 1. On our second day, we returned late in the afternoon to find that the room had not been cleaned. As we needed to shower and get ready for a dinner we just asked housekeeping to send up some clean dry towels. 2. My wife and I had dinner at the Meridia restaurant. They forgot our starter and just brought out our main course. We sent it back and requested the starter that we ordered. Not quite what I would expect from a restaurant that I paid $250 for dinner for two. To add insult to injury Marriot haven't posted any points for my stay. We mentioned the cleaning and restaurant issues with the front desk and I completed a customer satisfaction form. I've heard nothing back.

The Westin Hapuna Beach Resort is easily one of the best stays on the Big Island—if not the best overall beach experience you can have here. From the moment you arrive, everything about this property feels effortless, relaxing, and beautifully maintained. Arrival & Check-In Access is incredibly easy. The drive in from KOA is smooth and simple, and the resort entrance makes a great first impression. You walk into an open-air check-in area with an absolutely breathtaking view—one of those “stop talking and just stare for a second” moments. Arrive during daylight if you can so you get the full impact of that first view over Hapuna Beach. Check-in itself was fast, organized, and friendly. Even though the resort is older, it never feels dated—you get the classic luxury bones, but everything is updated, refreshed, and taken care of. It has history without feeling stuck in time. Resort Layout & Amenities What makes this place special is how well everything is designed around the beach and the pools. You’ve got: • Three pools — an adults-only pool, a unique koi pond pool, and a dedicated kids’ pool with a hot tub • Direct, easy access to the golf course — you literally step outside the resort and you’re there • A beach that’s unreal — Hapuna Beach may be man-made, but it is genuinely stunning. White sand, clear water, wide shoreline—it’s probably the nicest beach on the Big Island, and that’s saying something. Dining & Restaurants There are several food options spread throughout the property, ranging from casual to upscale. You’re never stuck with just one restaurant. Whether you want a full meal overlooking the ocean or a quick bite by the pool, it’s easy to find something good. Prices aren’t cheap (you’re in Hawai‘i), but it’s not Hilton Waikoloa-level expensive—just normal “nice resort” pricing. Overall Experience The Westin Hapuna has the perfect balance of luxury, location, and simplicity. Everything is clean, maintained, and feels intentionally designed around the ocean. The age of the property actually works in its favor—it feels classic and well built without being dated. If you want a true Big Island beach resort with views the moment you step out of the car, great pools, golf next door, and a beach that looks like a postcard, this is absolutely the place. I’d go back without hesitation.

This resort was fabulous and made of visit to the island absolutely incredible! From the moment we walked in, we were treated amazingly! Amber at the front desk was fantastic and made us feel so at home! The views, scenery, and amenities were perfect and you always felt like you were in a little piece of paradise! Our rooms were incredibly clean and very spacious! All the staff were so kind, constantly greeting you, and making sure you had everything you needed! This was the best stay I've ever had and I would definitely recommend to others, but I would also love to go back myself!

This is a gorgeous, spacious, and well-kept resort situated on the beautiful Hapuna Beach, north of Kona. Check-in with Virgil was pleasant with surprise amenities that provided refreshment after a long travel day. The resort recognized my Bonvoy status and provided me with a room upgrade from ground to an ocean view that was well appreciated! The bed, linens, bathroom, and overall appearance of the room was spotless and clean. I loved the large bathroom and ample private lanai space! Breakfast at Ikeaua Landing with Ginger, Maddie, and Bianca was enjoyable with ample food offerings!! These three ladies provided exceptional service to a solo traveler and they provided me with a great outlook on the day! Finally, a great thanks to Luana who provided me with flexible options on my check-out day that made for a smooth departure that evening.