TripAdvisor Traveler Rating

The resort was well maintained immaculate care over the entire resort. My husband and I went for babymoon and had incredible experience. Highly recommend!

Six days at the Westin Hapuna Beach. The staff was very friendly and accommodating. The hotel facilities were in really good shape considering how old they are. The breakfast buffet at the hotel was very good and always kept nicely stocked The only downside to the hotel was how far it took to get to the beach people with mobility issues that want to hang out on the beach should not come to this resort I found the Internet to be a very good speed Housekeeping was also very efficient and cleaned our room every day regardless of when we left it

This was a lovely hotel, clean, beautiful beach, nice staff, and an overall 10/10 stay.

This place is over the top! Service A+, GORGEOUS views. I think all rooms are ocean facing, some just closer or higher. So quiet at night and you can see lots of stars. Nice gentle beach. Luxury rooms. Only complaint there was a 6.0 earthquake! Haha

Real pros and cons here! We had stayed at the Hapuna many times when it was a Prince property. Amazing setting on the best beach. The building is solid so the rooms are pretty quiet, but it was run down, so we were very excited to go back now that it is a Westin property. The rooms are fine/standard Westin, and the pool upgrades and improved restaurants are a plus. BUT if you care about an ocean view be aware that the front row building closest to the Mauna Kea were sold as a condo building, and the roof is now light with air conditioning vents etc. Our premiere ocean view (on the 8th of 9 floors) had a strip of ocean, but the ugly roof kinda ruined it. The staff was very understanding and we're able to move us to the other side of the building. This is just very sad as it hurt the amazing view of so many rooms, and this beach is epic. Hopefully, they can plant a roof garden or something to improve this. Staff overall very friendly and helpful and for Hawaii it was a good value, except the expensive daily self park fee on top of the resort fee, which should be reconsidered.