Beaches Ocho Rios - A Spa, Golf & Waterpark Resort reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.0
  • Rooms 4.0
  • Service 4.5
  • Value 4.0

6953 TripAdvisor reviews

TripAdvisor users rated this property 1 out of 5

DON’T WASTE YOUR MONEY!!!

Rachael E (New Orleans, Louisiana) on Jun 14, 2024

Worst resort we’ve stayed at. It should not be affiliated with the Sandals/Beaches name nor priced at the rate they charged! We are Emerald members and just a few days short of our free week. This was our 8th stay. We had a concierge room in the Oceanfront French Village. We payed the concierge price, but this resort does not offer any in room concierge amenities. We would’ve went with a luxury room had they disclosed that upon booking! We had a party of 5 with 3 kids. The door to the room did NOT seal allowing bugs to enter the room and bite everyone all night long. The hot/warm water ran out between the hours of 4-7 so you took ice cold baths/showers or you had no pressure and just trickles of water grazed your body. The main kitchen was located near the village so after 10pm you overheard workers yelling and banging/dropping pots and pans or slamming things at all hours of the night into the early morning (3am). Needless to say you didn’t sleep due to the noise and bugs in your room! Grounds wise the resort is an eye sore. It is falling apart! The main pool had tiles missing and broken along the pool edge, exposing the mesh underneath. Huge safety concern because the edges were sharp and not covered. Anyone especially the kids could’ve cut themselves. It wasn’t in an isolated area either, it was by the swimup bar, steps, and all along the walls in random areas. Not to mention, where it was broken was covered in MOLD! Bayside restaurant (indoor/outdoor) had the buffet breakfast, they ran out of hot food constantly. It would take up to an hour to replace the missing food. You would have to wait to be seated/eat due to staff being seated at a table or in line getting food (WE PAID THOUSANDS OF DOLLARS TO STAY HERE). Also, the exposed pastry table had ROACHES crawling on the counters. Pirates Island was great for the kids but no updates on broken slides was extremely disheartening. The blue slide for the smaller kids was broken our entire stay. While there two other slides broke, which I understand happens, but the blue slide remained closed with no update, no matter how many times we asked. NOTHING against staff. STAFF was amazing and friendly. The resort itself was just falling apart. They are putting bandaids on broken bones regarding the grounds and it shows. Sandals/Beaches should be ashamed of themselves!

TripAdvisor users rated this property 5 out of 5

Beautiful and friendly resort

945kawaiiu on Jun 12, 2024

The hotel was amazing and the stuff was the best. I had such an amazing time everyone is so friendly and knows how to give you a great time on your trip. The view from our hotel room was beautiful I would definitely go to this hotel again. Thank you to the staff of the hotel for making this trip worth it. My favorite place to have dinner was the Italian restaurant in the hotel the service was great and the food was amazing they had a salad bar where you can create your salad. I had there signature Lasagna dish which was delicious. They also sing to you and give you a cake on your birthday. The activities makes this hotel fun and enjoyable for all ages we did volleyball games in the pool which was a great way to get to know people. The water at the pool was so nice and warm I could stay in there for hours they also an a pool bar where you can get drinks my sister got a superman which was red, blue and some white. You can do activities on the beach. Paddle boarding they tell you how to do it and they also give you life vests to make sure you are safe. All and all this hotel was amazing and definitely worth the money. There is entertainment every single night like a silver steel drums which toy can hear some amazing sounds and the actors are very engaging. They would get the crowd going and dance around they would sing and dance. There is also a magic show where the guy would do different tricks we did several tricks where doves came out of pictures frames and a metal bowl. He would also ask for volunteers to come up in stage and help him out with a trick or two. Both kids and adults would come up in stage and help him out. There is so much to do.

TripAdvisor users rated this property 5 out of 5

Fun and Beaches Ocho Rios

Cherise B on Jun 11, 2024

When we first arrived to the pool Maressa was the first to greet me at the bar. She was sooo pleasant and friendly! This has been such an amazing vacation being mine and my son’s first vacation out of the county together. Every time I would see her she would always let me know what events were happening on stage. And the steel drum band was amazing. I learned so much about Jamaica just sitting and talking with her. What a great experience it has been at Beaches Ocho Rios!

TripAdvisor users rated this property 5 out of 5

First beaches experience.

Ashton L on Jun 11, 2024

The Silver Birds orchestra was absolutely phenomenal. Played many songs from back home in the states, and some dope Jamaican jams. Maressa and Delano of entertainment were absolutely amazing, gave a great atmosphere and rad vibes. Fun for the whole family, and then some! Sesame Street show is the perfect thing to watch if you have young ones. 10/10 experience, made better by Maressa and Delano.

TripAdvisor users rated this property 5 out of 5

Jamaica is the place to be

27familyof6 (Artesia, New Mexico) on Jun 11, 2024

Silver birds Orchestra was amazing. For the entertainment show. Maressa she is amazing. The entertainment crew works hard and involves everyone. Sesame Street show was amazing today Maressa worked hard and it was a flawless show. The water park kept are 9 year old happy all day.

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