TripAdvisor Traveler Rating

Every staff member is friendly and service oriented. Comfortable room and beautiful grounds. The Spa is excellent- try the watermelon salad.

This hotel has many great features: an excellent breakfast buffet, beautiful common areas, two swimming pools with free towels (you can take as many as you need), water dispensers by the pools, and plenty of dining options including Starbucks, food courts, and upscale restaurants. The free shuttle to Universal Studios is a big plus. However, the rooms are outdated and need urgent renovation. Our mattress was dirty, windows don’t open, and the air conditioning system is so old and loud that it was impossible to use. The fridge was also noisy and interrupted my sleep. The hotel is huge, so expect a lot of people and not enough shaded loungers by the pool. Restaurant staff were very nice, but the hostess assigning tables was not friendly and consistently gave us the worst tables even when better ones were available. Another thing to note: the hotel is quite far from downtown and all the theme parks, so plan for extra travel time if you want to explore beyond Universal Studios. Overall, it’s a nice hotel with great amenities, but the rooms—especially the air conditioning system—need a serious upgrade.

Stayed at this conference center for a few days. The property is immaculate and well maintained. Very good food options, including the conference fare. The property is large and spread out so expect to do a lot of walking! Only complaint is that the hotel rooms only have a single HVAC vent right by the window and the thermostat; it just heats/cools the thermostat and not the room!

We returned to the Rosen Shingle Creek hotel in October for a two-week stay. This was our third visit this year, and once again, it was absolutely incredible. The staff were outstanding—especially Daniel at Café Osceola on the ground floor, who always greeted us with a smile and a warm welcome, and Jack in the VIP Lounge on the 14th floor, who was equally friendly and inviting. Every member of staff went above and beyond, and nothing was ever too much trouble. The hotel’s pools were spotless and beautiful, and our room was clean, comfortable, and lovely. I’d highly recommend this hotel.

We had an amazing two weeks at the Rosen Shingle Creek. The hotel is incredibly clean, the staff are very polite and helpful. It’s a fantastic hotel and a great location for tourists wanting to travel to all of the theme parks. It had three pool, we enjoyed a few days round by the pool. The scenery is beautiful and has a lovely golf course with nice walks. There are plenty of eating options. The rooms were very big. Perhaps the rooms are a little bit dated and need a make over, but we didn’t mind. The only negative with the hotel was their gardening team starts at 7:30am in the morning and despite being on the 14th floor we were woken up by the leaf blower every morning besides Saturday (assume that’s their day off). Not only is a leaf blower the most pointless invention in the world, it certainly isn’t needed every morning at 7:30am. Would strongly advise the hotel staff to re arrange the gardening times. I would still give this hotel 5/5, we are already thinking of coming back next year but are waiting for their availability to show online. If you are planning a trip to Orlando and want an enjoyable, relaxing, theme park central hotel. This is the best value for money on the market.