TripAdvisor Traveler Rating

We had a great introduction to this resort. First of many times to come. As soon as you get there you are welcomed with the most friendly atmosphere and service. The butlers we had; Luis, Hugo and Noah were extremely helpful and prompt with all of our requests and made the entire experience better than expected. They even went over and above with some surprises for me and my fiancé. I am going again as soon as we can. Highly recommend this resort.

Guermo and Gabriel provided friendly and great service at the Lobby Buffet restaurant. ?? Food was also excellent for breakfast and dinner.

We had a terrific time at El Cid. The food was fantastic and the staff were very pleasant and helpful. Our room was beautiful and very clean. The cleaning staff did an excellent job. We would like to thank Richardo and Freddy for their excellent service and attention to detail to make our vacation wonderful. We will definitely go back!

Great staff everytime I go I enjoy it. Luis is a great butler. All bartenders and servers are amazing and so nice! Highly recommend.

We have been owners at El Cid for about seven years. We have yet to have a time when we have not thoroughly enjoyed ourselves there. The location is excellent, the staff is over the top, the number of restaurants and the food is incredible, and we get excellent service from our own butlers, Luis, Hugo, and Noah. They really went above and beyond for us on this last trip and made it even more special than we could’ve ourselves. Highly recommend El CID Marina in Puerto Morelos for couples getaway, family gathering, or even solo.