TripAdvisor Traveler Rating

Edel and Rooster were downright rude to us - tried to ignore our golf cart request in a sneaky fashion. Most resort workers were on their cell phones most of the time and we felt like we were ‘bothering’ them just by being there. There are so many beautiful records in this part of the country; go somewhere else. Food was okay. So many rules. Hard to get dinner reservations, ATM machines down for 18 months I was told. Terrible experience.

Hugo Noah and Luis did an excellent job during our stay. They were attentive and efficient in every way always ready to help and make any and all changes. Its staff like this that makes guests want to return

My husband and I have discovered that El Cid Marina Spa and beach resort is a wonderful way to begin our Christmas season. This is our third time vacationing there in December. The weather is not under anyone's control, but usually includes several days of warm, not too humid temperatures. If it rains on you, then you can still go swimming or curl up with a book, a drink and a card game with new friends. While those activities are important, they are not what brings us back to the El Cid resort. It is the total atmosphere including the staff, the food, the property . This time our butlers were Erik and Leo. They arranged for dinner reservations, rides to some of the restaurants, and my hydro therapy spa appointments, plus other helpful assistance. There are 9 restaurants and each is 5 star. You can't go wrong with the food. The Christmas show and the Abba review show were just two of the shows during the week. Wonderful entertainment, all day entertainment. This was a fantastic break during the beginning of the winter season.

Our trip to Hotel Marina El Cid was incredible! Food was good for a resort, most the staff were very helpful and nice (some were not) We had platinum club so it can with butlers. Luis, Hugo, and Noah were absolutely amazing!! Always helpful, very nice, if I asked them for something, they got it done and done quickly. The resort is large, lots to do, great beach. We had an amazing time! Would go here again.

This resort was stunning! The rooms were spacious and beautiful. The food was amazing - whether a la carte or regular buffet. Always freshly made and delicious. The staff were so friendly and helpful. Everyone was great but I do want to give a special shout out to Raul on the entertainment team. He was a wonderful guide on the bike ride to town, and helping us make anklets / bracelets. Everytime I ran into him on the resort he remembered me and asked if there was anything he could help me with. Such a sweetie!! I highly recommend this resort - well worth the money!!