TripAdvisor Traveler Rating

We had an absolutely wonderful stay as a traveling family at this resort! From the moment we arrived, the concierge team made us feel truly taken care of — top notch service all the way. The resort was spotless, and the rooms and common areas were exceptionally clean. The food was fantastic with plenty of variety, and every meal felt like a treat. The staff across the board were friendly, attentive, and always ready to help with a smile. We loved spending time at the beach — clean, relaxing, and perfect for families — and the pool was just as amazing. The bar had great drinks and a fun vibe, and the music throughout the property added to the lively atmosphere. We had so much fun every single day. Highly recommend this resort for anyone looking for a memorable and enjoyable vacation!

Location is excellent, quiet and relaxing. Rooms were clean, but some need minor repairs or updating

Plenty of choice of restaurant's to eat at. Saff are friendly. Nightly entertainment very good especially the resort dancers.

The actual hotel grounds and facilities such as the pools, beach, gym bars etc are great. The food is awful, consistently cold in both restaurants and buffets and the safety standards are very questionable, witnessed chefs handling raw and cooked food with the same utensils and guest use one utensil in different pans increasing the risk of cross contamination which is dangerous for those with an allergy or dietary requirements. We were both sick from the food at different points of the holiday, my partner felt so ill that we spoke to the concierge about seeing the doctor and they told us to try the medications in the gift shop first and if they didn’t work we could see the doctor, which is clearly a money making scheme as I had to paid £15 for a small bottle of pepto bismal and £24!!! For some Imodium. I would not normally leave a negative review however I felt this was necessary as the concierge asked about our concerns when we were leaving and said they took them very seriously, he then sent us an email to detail the feedback and came over and asked if my partner would complete it whilst he was there, he made him skip all of the questions we had made complaints on and tried to get him to submit a five star review when this was not our experience.

Very good spa was great, very friendly and knowledgeable staff, would go back for spa experience alone, champagne and chocolate strawberry