Very friendly and large resort and would definitely return. Staff very happy at what they do and are always there to help wherever possible ,pools were great food was excellent and drinks were great quality only bad thing is entertainment needs little more work.
Great vacation and great resort.
Feb 16, 2024
Resort was very big. Lots to see and do. Sports bar was the best I have seen at a resort. Service was impeccable. Buffets were smaller than expected and a smaller variety of food than we have experienced at other resorts of equal size. Pools were very well maintained but the Colonial pool was deeper than usual. 5’3” deep. White Sand pool was not that deep. Also had a nice adults only pool in the middle of the jungle that was very nice, hot, and quiet. Open until midnight. Lots of recliners available all day at White Sand and adult pools. Colonial was busy and you had to get there by 10 am to get a recliner. Rooms were well maintained and quiet. Lobby bar chair service was slow. Beach was beautiful and good service with lots of recliners available. All in all we had a great vacation. Thank you Grand Palladium.
Feb 15, 2024
Francisco at the El Dorado restaurant at the Grand Palladium Colonial resort was the best server that we had during our stay. Top notch. He was very attentive and making sure our kids were well looked after and ensured our steaks came out perfectly.
Feb 15, 2024
Whole experience was amazing! All of the restaurants were very tasty with great service, especially La Adelita, Sumptuori, and El Dorado. Our server at El Dorado, Francisco, was fantastic! Would highly recommend staying at this resort for a relaxing vacation.
long distance walking
Feb 13, 2024
A little bet long distance from one place to another and sometimes was hard to find empty chair on the beach.Service and food was very good. Rooms needs update.I like the bracelet which you can use it to open the room.