Grand Palladium Colonial Resort & Spa reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.3
  • Location 4.3
  • Rooms 4.0
  • Service 4.2
  • Value 4.1

12140 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Pool side service!

Clayton C on Dec 12, 2025

Went for a family vacation down to Mexico, food was great lots of options. Pool area was busy but could always find a spots. Our pool side server Diego kept the drinks flowing all week!

TripAdvisor users rated this property 4 out of 5

Birthday

Tiffany P on Dec 11, 2025

Ommar was an amazing host and very helpful. He assisted with a special birthday dinner on the beach. Recommend this location.

TripAdvisor users rated this property 5 out of 5

Amazing Service with Smiles!

Ray B on Dec 09, 2025

Absolutely fantastic service. Marcelino at Bar at the Adult Pool was amazing. He remembers everyone’s drinks, has a smile for everyone and taught me a Spanish phrase every time I went to the bar! Absolute Rock Star! Gloria at the Sport Bar was also fantastic and Benjamin at the front desk was very friendly and helpful.

TripAdvisor users rated this property 4 out of 5

It's good

jcortez1999 on Dec 09, 2025

It was okay. The restaurants and amenities were nice. Water's good too. The sports field was great too.

TripAdvisor users rated this property 4 out of 5

Colonial stay

zoomzoomaway76 (Victoria, Canada) on Dec 09, 2025

Overall very good. Will be back. The hotel was clean, the staff were all polite and helpful. We had a great vacation and are pleased with the overall experience

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