Grand Palladium Kantenah Resort & Spa
Riviera Maya 4.5
Overview
The Grand Palladium Kantenah Resort & Spa is located in one of the most touristic areas in the Mexican Caribbean: the Mayan Riviera. Its paradisiacal setting is embraced by lush gardens with regional tropical vegetation along an 800m private beach of fine white sands bathed by the turquoise waters of the Caribbean. The Resort, decorated with a Mayan style, offers guests an ideal place to enjoy some well-deserved, relaxed vacations in the company of family or friends. Take a nice stroll around the environmentally friendly green paths that have been carefully paved out and enjoy the impeccably kept gardens. At the Grand Palladium Resorts Complex in the Mayan Riviera, the options for entertainment or relaxation are endless, no matter how old you are…
*This hotel is available from both Cancún International Airport and Tulum International Airport.*
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
423
Inclusions
- Daily activities
- Round-trip airport transfers
- Guests staying at the Grand Palladium Kantenah Resort and Spa enjoy free access to all the bars and restaurants in the complex, except those located at The Royal Suites Yucatan by Palladium.
- Nightly entertainment
- All taxes
Rooms

- 1 king bed, or 2 double beds
- Garden view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- Balcony
- Bathroom with shower only
- 24 hour room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV
- Complimentary room service from 11 am - 10:30 pm

- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Bathrobe and slippers
- 24 hour room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV
- Complimentary room service from 11 am - 10:30 pm
FAMILY SELECTION AT GRAND PALLADIUM HOTELS & RESORTS
Families can now enjoy a level of exclusivity with personalized services and facilities. This club, created with families in mind otfers a premium experience, so families can enjoy their vacation to the fullest.
- Designated, privileged area made especially for VIP families
- Unique luxury rooms, personalized services, exclusive facilities, pool bar and lounge area
- Access to all services and facilities of the resort, including priority booking in all restaurants
Children take the lead with Family Boss, our guest classification giving them a VIP experience with exclusive services, facilities and amenities such as a welcome kit with mini-bathrobes, mini-slippers and towels. This offering truly proves that Luxury Comes in all sizes.

- 1 king bed, or 2 double beds, and 1 sofa bed
- Garden view or Pool view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds, and 1 sofa bed
- Garden view or Pool view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathrobe & Slippers
- 24 hour room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV
- Complimentary room service from 11 am - 10:30 pm
FAMILY SELECTION AT GRAND PALLADIUM HOTELS & RESORTS
Families can now enjoy a level of exclusivity with personalized services and facilities. This club, created with families in mind otfers a premium experience, so families can enjoy their vacation to the fullest.
- Designated, privileged area made especially for VIP families
- Unique luxury rooms, personalized services, exclusive facilities, pool bar and lounge area
- Access to all services and facilities of the resort, including priority booking in all restaurants
Children take the lead with Family Boss, our guest classification giving them a VIP experience with exclusive services, facilities and amenities such as a welcome kit with mini-bathrobes, mini-slippers and towels. This offering truly proves that Luxury Comes in all sizes.
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- 24 hour room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV
- Complimentary room service from 11 am - 10:30 pm
FAMILY SELECTION AT GRAND PALLADIUM HOTELS & RESORTS
Families can now enjoy a level of exclusivity with personalized services and facilities. This club, created with families in mind otfers a premium experience, so families can enjoy their vacation to the fullest.
- Designated, privileged area made especially for VIP families
- Unique luxury rooms, personalized services, exclusive facilities, pool bar and lounge area
- Access to all services and facilities of the resort, including priority booking in all restaurants
Children take the lead with Family Boss, our guest classification giving them a VIP experience with exclusive services, facilities and amenities such as a welcome kit with mini-bathrobes, mini-slippers and towels. This offering truly proves that Luxury Comes in all sizes.









Amenities
- Child care services available ($)
- Children’s pool
- Playground
- Waterpark
Baby Club
Located in the "El Ranchito" Mini Club, little ones from 1 to 3 years old will be able to play at their ease, both indoors and outdoors, thanks to the staff who are highly trained in caring for children of this age.
El Ranchito Mini Club
From the arts and crafts room to the video games and volleyball, the El Ranchito Mini Club has outdoor and indoor facilities so that children aged between 4 and 12 years can also enjoy their holidays in a magical setting. For those who want to learn, they offer an eco tour of the Resort to find out about the culture, flora and fauna of the area.
The Raggs characters invite families here for a very special Palladium entertainment experience, where children come first. Play at Palladium with Raggs is an amazing program where the colorful, canine puppies entertain guests all throughout the resort. Whether they are singing by the pool, dancing in the lobbies, posing for photos at the beach or reading stories at the Mini-Club, fun is guaranteed.
Black & White Teens Club
Teenagers tend to have very specific tastes and are also very demanding. This is why the Grand Palladium Resorts Complex in Riviera Maya has an exclusive club just for teenagers aged between 13 and 19 years. Here they will find a video games lounge, pool tables, table football and even an exclusive disco just for them twice a week!
- Children ages: 2 to 17
Type | Amenities | |
---|---|---|
El Rinconcito | Bar, Pool bar | |
Kantenah | Bar, Lobby bar | |
Churchill | Bar, Lobby bar | |
Hemingway | Bar, Lobby bar | |
La Jarra | Bar, Beach bar |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Tikal | Buffet | International | Breakfast, Dinner | Dress code, This venue may be closed or have reduced days of service during low season |
La Laguna | Buffet | International | Breakfast, Lunch | Dress code, This venue may be closed or have reduced days of service during low season |
La Dalia | Buffet | International | Breakfast, Dinner, Lunch | Dress code |
El Gran Azul | Buffet | International | Breakfast, Lunch | Dress code |
El Dorado | À la carte | Grill/steak house | Dinner | Dress code |
La Adelita | À la carte | Mexican | Dinner | Dress code |
Portofino | À la carte | Italian | Dinner | Dress code |
La Lola | À la carte | Mexican | Dinner | Dress code |
Ribs & More | À la carte | Grill/steak house | Dinner | Dress code |
Sumptuori | À la carte | Asian | Dinner | Dress code |
La Hacienda | Buffet | International | Breakfast, Dinner, Lunch | Dress code, This venue may be closed or have reduced days of service during low season |
Bahia E Brasa | À la carte | Brazilian | Dinner | Dress code |
Poseidon | À la carte | Seafood | Dinner | Dress code, Reservations required |
Chang Thai | À la carte | Asian | Dinner | Dress code |
- Rooms: 423
- Built in: 2002
- Renovated in: 2012
- Fitness centre: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Beach front
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited domestic drinks
Pools
- Adults only pools: 2
- Kids pools: 1
- Outdoor pools: 7
- Water slides: Included
Golf
- Mini golf: on site
Water sports
- Dive shop: on site ($)
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site ($)
- Snorkeling: on site
Other sports
- Aerobics: on site
- Tennis courts: on site
Other activities
- Arts and crafts: on site
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- Volleyball
- Shuffleboard
- Billiards
- Basketball
- Darts
- Archery
- Soccer
- Air rifle shooting
- Zumba
- Ping-pong
- 24 hour front desk
- ATM available ($)
- Business centre available ($)
- Catholic wedding chapel available ($)
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Medical services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Wedding chapel available ($)
- Wedding facilities available ($)


Pool chairs

Aerial view of beach

Bamboo restaurant

Ribs & More

Fitness centre

Gran Azul buffet

El Ranchito park

Punta Emilia

Spa pools

Mare Nostrum

Colonial bar

Aquatic park

Mini club

Lobby bar

Laguna buffet

Meeting room

Bamboo

Pool

La Adelita

Spa pools outdoor

Kabah buffet

El Ranchito

Baby club

Tikal buffet

El Dorado

Aquatic park

Lobby

La Laguna

Portofino

Beach wedding

Sumptuori

Spa

Hacienda buffet

Hemingway bar

Pool
Location

Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.4
-
Location 4.3
-
Rooms 4.1
-
Service 4.3
-
Value 4.2
Perfect but not in summer
kisaK_12 (Virton, Belgium) on Jul 13, 2025
Dont go in summer! You woulnd’t be able to enjoy the sea at all! For everything else the hotel is gorgeous! The nature, the facilities , the choice of the restaurants and bars, the size of the rooms. My advices - dont take the rooms in the buildings #41,42 and 43, they are too closed to the high speed road, it might ne noisy. We were in 46 and it was just perfect. Dont take Family Selection if you dont have very little kids. Give the tips to the stuff! They are very thankful to it.
Fabulous
alicelazarus2006 on Jul 10, 2025
An amazing stay and would absolutely love to stay another week!! 12 days simply wasn’t enough. Food was also a super good and don’t forget to leave without trying a mudslide cocktail!
Vacation Offers
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