All inclusive

Grand Palladium Kantenah Resort & Spa

Riviera Maya 4.5

Overview

The Grand Palladium Kantenah Resort & Spa is located in one of the most touristic areas in the Mexican Caribbean: the Mayan Riviera. Its paradisiacal setting is embraced by lush gardens with regional tropical vegetation along an 800m private beach of fine white sands bathed by the turquoise waters of the Caribbean. The Resort, decorated with a Mayan style, offers guests an ideal place to enjoy some well-deserved, relaxed vacations in the company of family or friends. Take a nice stroll around the environmentally friendly green paths that have been carefully paved out and enjoy the impeccably kept gardens. At the Grand Palladium Resorts Complex in the Mayan Riviera, the options for entertainment or relaxation are endless, no matter how old you are…

 

 

*This hotel is available from both Cancún International Airport and Tulum International Airport.*

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

423

Rooms

Deluxe Garden View
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 3 guests in the room
Deluxe Garden View
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Complimentary room service from 11 am - 10:30 pm

Family Selection Junior Suite Garden View
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • Garden view
  • No more than 4 guests in the room
Family Selection Junior Suite Garden View
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Complimentary room service from 11 am - 10:30 pm
Additional details

FAMILY SELECTION AT GRAND PALLADIUM HOTELS & RESORTS

Families can now enjoy a level of exclusivity with personalized services and facilities. This club, created with families in mind otfers a premium experience, so families can enjoy their vacation to the fullest.

  •  Designated, privileged area made especially for VIP families
  •  Unique luxury rooms, personalized services, exclusive facilities, pool bar and lounge area
  •  Access to all services and facilities of the resort, including priority booking in all restaurants

Children take the lead with Family Boss, our guest classification giving them a VIP experience with exclusive services, facilities and amenities such as a welcome kit with mini-bathrobes, mini-slippers and towels. This offering truly proves that Luxury Comes in all sizes.

Family Selection Junior Suite Swim Up
  • 1 king bed, or 2 double beds, and 1 sofa bed
  • Garden view or Pool view
  • No more than 4 guests in the room
Family Selection Junior Suite Swim Up
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Complimentary room service from 11 am - 10:30 pm
Additional details

FAMILY SELECTION AT GRAND PALLADIUM HOTELS & RESORTS

Families can now enjoy a level of exclusivity with personalized services and facilities. This club, created with families in mind otfers a premium experience, so families can enjoy their vacation to the fullest.

  •  Designated, privileged area made especially for VIP families
  •  Unique luxury rooms, personalized services, exclusive facilities, pool bar and lounge area
  •  Access to all services and facilities of the resort, including priority booking in all restaurants

Children take the lead with Family Boss, our guest classification giving them a VIP experience with exclusive services, facilities and amenities such as a welcome kit with mini-bathrobes, mini-slippers and towels. This offering truly proves that Luxury Comes in all sizes.

Amenities


Location

Address
Carretera Chetumal, Puerto Juarez Km, 256-100, Riviera Maya, Mexico
86 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 4 out of 5

Lovely resort

jonpark711 on Feb 13, 2025

Resort was great. Food is very good lots to see as for wildlife. Sports centre was fun and spa looked great.

TripAdvisor users rated this property 4 out of 5

February traveler

Donna W (Mount Prospect, Illinois) on Feb 13, 2025

This was our first time in 16 years to visit Grand Palladium Kantenah. My son and I decided to come back because Bahia Principe Akumal did away with many of their shade structures. We liked how Kantenah had plenty of thatched palapas around the pool. We were happy we chose the Kantenah section. The White Sands section was not pretty at all. The weather was great for our entire stay. About 72 degrees during the day with white puffy clouds in the sky. 72 degrees sound a bit chilly, but we wouldn't have wanted it to be warmer or cooler. It was perfect. The pool temperature was great too. The sea breeze was delightful. Our room was modern and clean. The mattresses were great and we could order a custom pillow. It was quite a long walk to the pool. It is easy to get lost for the first few days because the resort is huge. The Kantenah section is absolutely gorgeous with koi ponds, jungle paths, and beautifully maintained grounds. It was fun watching iguanas, coati and cavis. We didn't spend much time at the beach, but it was beautiful and well maintained. There was an area where people were swimming and jumping in the waves. The free form shaped pool was gigantic and rimmed with palm trees. The only problem was the pool for 5'3" deep almost everywhere. I'm 5'6" tall and could not touch the bottom in much of the pool even at the swim up bar. Be sure children have some kind of flotation device to wear and watch them closely. We were very happy we planned ahead and brought our own inflatable raft. The only reason we might not return is the food. The buffet was fine. We enjoyed custom omelets at breakfast. My problem was the a la carte restaurants. It was difficult to book reservations on line. We always ended up having to go to the concierge desk and wait in line at 8:00 AM. If you don't go early you won't get a reservation. You can only book 2 days ahead. The presentation of the food was lovely, however the food was bland and tasteless, and the meat tough. I had a choice of octopus soup or avocado soup with a side of grasshoppers at the Mexican a la carte restaurant. We have much better restaurants in the U.S. In conclusion: We think we will look for a place with better food for our next trip even though the service at Kantenah was great, the rooms were comfortable, and the beach, pool and grounds were lovely. We do intend to find a resort in the Riviera Maya area because the resorts are so spread out with gorgeous beaches.

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Vacation Offers

  • Enjoy $600 in resort coupons with a minimum 5-night stay at select all-inclusive TRS Hotels and Grand Palladium Hotels & Resorts in Mexico and the Caribbean.

    Cancun, Riviera Maya, Tulum, Punta Cana, Montego Bay, Puerto Vallarta

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