All inclusive

Grand Palladium Kantenah Resort & Spa

Riviera Maya 4.5

Overview

The Grand Palladium Kantenah Resort & Spa is located in one of the most touristic areas in the Mexican Caribbean: the Mayan Riviera. Its paradisiacal setting is embraced by lush gardens with regional tropical vegetation along an 800m private beach of fine white sands bathed by the turquoise waters of the Caribbean. The Resort, decorated with a Mayan style, offers guests an ideal place to enjoy some well-deserved, relaxed vacations in the company of family or friends. Take a nice stroll around the environmentally friendly green paths that have been carefully paved out and enjoy the impeccably kept gardens. At the Grand Palladium Resorts Complex in the Mayan Riviera, the options for entertainment or relaxation are endless, no matter how old you are…

 

 

*This hotel is available from both Cancún International Airport and Tulum International Airport.*

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

423

Rooms

Deluxe Garden View
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 3 guests in the room
Deluxe Garden View
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Complimentary room service from 11 am - 10:30 pm

Family Selection Junior Suite Garden View
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • Garden view
  • No more than 4 guests in the room
Family Selection Junior Suite Garden View
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Complimentary room service from 11 am - 10:30 pm
Additional details

FAMILY SELECTION AT GRAND PALLADIUM HOTELS & RESORTS

Families can now enjoy a level of exclusivity with personalized services and facilities. This club, created with families in mind otfers a premium experience, so families can enjoy their vacation to the fullest.

  •  Designated, privileged area made especially for VIP families
  •  Unique luxury rooms, personalized services, exclusive facilities, pool bar and lounge area
  •  Access to all services and facilities of the resort, including priority booking in all restaurants

Children take the lead with Family Boss, our guest classification giving them a VIP experience with exclusive services, facilities and amenities such as a welcome kit with mini-bathrobes, mini-slippers and towels. This offering truly proves that Luxury Comes in all sizes.

Family Selection Junior Suite Swim Up
  • 1 king bed, or 2 double beds, and 1 sofa bed
  • Garden view or Pool view
  • No more than 4 guests in the room
Family Selection Junior Suite Swim Up
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Complimentary room service from 11 am - 10:30 pm
Additional details

FAMILY SELECTION AT GRAND PALLADIUM HOTELS & RESORTS

Families can now enjoy a level of exclusivity with personalized services and facilities. This club, created with families in mind otfers a premium experience, so families can enjoy their vacation to the fullest.

  •  Designated, privileged area made especially for VIP families
  •  Unique luxury rooms, personalized services, exclusive facilities, pool bar and lounge area
  •  Access to all services and facilities of the resort, including priority booking in all restaurants

Children take the lead with Family Boss, our guest classification giving them a VIP experience with exclusive services, facilities and amenities such as a welcome kit with mini-bathrobes, mini-slippers and towels. This offering truly proves that Luxury Comes in all sizes.

Family Selection Suite Beachside
1097 square feet
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Family Selection Suite Beachside
1097 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Complimentary room service from 11 am - 10:30 pm
Additional details

FAMILY SELECTION AT GRAND PALLADIUM HOTELS & RESORTS

Families can now enjoy a level of exclusivity with personalized services and facilities. This club, created with families in mind otfers a premium experience, so families can enjoy their vacation to the fullest.

  •  Designated, privileged area made especially for VIP families
  •  Unique luxury rooms, personalized services, exclusive facilities, pool bar and lounge area
  •  Access to all services and facilities of the resort, including priority booking in all restaurants

Children take the lead with Family Boss, our guest classification giving them a VIP experience with exclusive services, facilities and amenities such as a welcome kit with mini-bathrobes, mini-slippers and towels. This offering truly proves that Luxury Comes in all sizes.

Amenities


Location

Address
Carretera Chetumal, Puerto Juarez Km, 256-100, Riviera Maya, Mexico
86 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.4
  • Location 4.3
  • Rooms 4.1
  • Service 4.3
  • Value 4.2
TripAdvisor users rated this property 5 out of 5

Unforgettable Drinks and Service at Churchill – Ask for Cristian!

Steve B on May 17, 2025

During our stay at the Grand Palladium in Riviera Maya, we stumbled upon Churchill, and it quickly became one of the highlights of our trip — all thanks to Cristian, the incredible mixologist behind the bar. Cristian is truly a master of his craft. Every drink he prepared was not only perfectly balanced and creative but also presented with such passion and skill. You can tell he genuinely loves what he does, and it shines through in every cocktail. He was also incredibly warm, welcoming, and attentive — taking the time to ask about our preferences and even surprising us with custom creations that were absolutely spot-on. We were so happy we found Churchill and got to experience Cristian’s hospitality and talent. If you’re visiting the Grand Palladium in Riviera Maya, do yourself a favor and stop by Churchill — and make sure to ask for Cristian. He’ll turn an ordinary drink into an unforgettable part of your vacation. Cheers to Cristian for making our trip that much more special!

TripAdvisor users rated this property 5 out of 5

An amazing holiday all round.

Lehiowo David O on May 17, 2025

Booked an all inclusive holiday through TUI and visited with my wife. Visited between May 04 and May 14 and it was absolutely amazing. First, it’s worth mentioning that the hotel(s) is huge, definitely worth getting the app to find your way around. Speaking about the app; The app was so helpful not only to navigate but to book restaurants, get contact details and see the events at the hotel. This was probably the most impressive part of the stay. The entertainment was the second highlight. Beach parties, fire shows, bingo, silent discos, Latin nights, Chic cabaret (cost about £50 each, worth it!), all within our 10 night stay. We ended up cancelling some plans because there was more fun at the hotel. We were very impressed with the entertainment. The room was nice and spacious, we had a double room with a balcony. The only issue we had was that they gave us two double beds instead of a king size bed. They did offer to change our rooms the next day but we didn’t want to move rooms after. I must mention that we had emailed before visiting specifically to request a king size but we only received an automated response and nothing else. We’re not certain that the rooms would have been changed and this was an annoying start to the holiday but they made up for it. The all inclusive and the food were really good. The staff walk round the pool offering to get and replace drinks constantly. There were snacks by the pool in the day and the buffet restaurant by the pool for an easy lunch. For drinks, this was the most generous all inclusive experience we’ve had. The pours of spirits were massive, the cocktails were delicious and endless, I recommend the mango margaritas. Breakfast was good, a decent spread so was lunch…not the widest selection but we were happy with every meal at the buffet. We had some difficulty getting reservations at the restaurant, we got dinner booked for 4 evenings and ate at the buffet the other evenings. Our favourites were Adelita and Dorado (Jose Pat served us and he was so nice and helpful). The evening buffet was the least exciting; also a decent spread with elements of Mexican, Asian, and European but after the third evening it really wasn’t exciting. Facilities were really good; mini golf, a really good gym (drinking water wasn’t cold which was a bit silly), shooting range and loads of other sports. Overall, a great holiday and we’ll definitely be returning. I recommend walking through the other hotels for a look.

See More

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