TripAdvisor Traveler Rating

I’m reluctant to write this review as this resort is a True Treasure and gets a bad rap from some people that are a little too fussy but don’t want to pay for a 5 star resort. When you find a place that’s Special for so many reasons you question yourself if you should share or keep it to yourself, well it’s a little of both, But we need more English speaking Canadians at this resort to change the culture of entertainment to include English, it’s very Spanish oriented for obvious reasons, maybe it’s a one off but we had a lot of Ecuador families during our two week visit and rarely heard any English music artists and the music was very loud during the day and the evening until 11 pm. That’s our only negative .Food was Great, Gula is a must 30% off for resort guests, Pools, Beach, Diving, Snorkling, we’re all Excellent. Never felt unsafe walking the beach at night, Vendors were polite, Resort and rooms were clean and well kept. Shout out to George unbelievable Person, Diana for helping us upgrade our room close to the beach. Bartenders Odessa and Erik, beach chair and towel tender Claudia, it was a real pleasure talking to each of you every day. One note on the noise at the beach and main pool, George informed me that a new venue for nightly entertainment is being considered back at the the checkin lobby, that would be a hugh improvement. Thanks to all for a wonderful Vacation and to all the wonderful people we met and had Fun with. TTFN Little Al

Roatan Henry Morgan We just finished a 21-day stay at the Henry Morgan. The weather was fantastic! No rain!  Windy, a few days, so we had an on shore breeze, so snorkeling was not the greatest or deep sea fishing during those few days. Still all good and ocean so warm. Yes, waves that are rare on West Bay beach. Best snorkling right at the end of the beach! Reservations - the room number we requested upon arrival was not given to us- Tamara in reservations needs to read and act upon clients' requests! Especially frequent guests! We eventually did receive a nice room! Thanks to Ariel he accomodated us. We have stayed at Henry Morgan numerous times. We have been going to Roatan for 14 years. Our favorite island. Henry Morgan is a nice beach resort. It was the first resort on the island, as we have been told. The food is good and there are many choices. They try very hard to cater to us Canadians. Snack bar:  improved from last year. Hamburgs, frys, chk wings, and nachos. Beach bar: Some days busy, and they have tried to bring in an extra bar tender or set up another bar if busy. The only complaint is that they would run out of soda water or sparkling water. As I only drink vodka and soda. Inventory control mgr not doing their job. We had beachside rooms. Nice big king-size bed. The room needs dressers and a table and chairs. Entertainment during the day is way too loud! You can't even talk,read, or hear the ocean! My suggestion would be to only have soft mixed music playing. Zumba dancing hardly anyone does it except the hard working entertainment crew. To tell you the truth  if the entertainment is not stopped, we may consider not staying at the H. M. NEXT YEAR! The few stairs from the beach need to have a hand railing for people with handicaps. Rosetta and her girls were great cleaning our room and always smiling! Freddy, best waiter! Man, he knows how to move and is so prompt with our coffees! Best for last!  GEORGE customer relations mgr is absolutely the best we have ever encountered during all the different vacations we have been on. He truly cares about people and is so respectful! He goes above and beyond for his customers! The rest of the mgrs at this hotel need to follow in his footsteps. If H.M. didn't have him, I am afraid they would probably lose many customers and a great chance of going under. He should train your other mgrs and staff. Thank you, George, for making our stay special every year! ??

Henry Morgan resort was a wonderful experience. Property is beautiful and always clean. We had a premium room on the ground floor overlooking the beach. Every sunset was seen from our veranda. Food was very good and plentiful. We found all the staff especially George, very friendly and helpful. Will return.

This review is based on the all inclusive packages, as Canadians it is often cheaper to go all inclusive and still eat out a few times. I have stayed at both HM and IB, these are my thoughts. Beach: HM- more beach chairs, more shade, and most important you don’t have to get up at 6 in order to secure a beach lounger Ocean is the same ocean at IB, 3 minute walk to snorkelling IB-very few beach chairs, lacking in shade and guest actually take your loungers. Snorkelling right out front Rooms. HM-clean, plenty of storage, large bathroom, comfortable bed. When called for assistance with safe had 3 different people show up to help. IB-sliding door lock broken, never fixed, pull out couch broken took 3 days and multiple request before fixed. Full kitchens (never used it) Food. HM- amazing. Roast beef, fish, chicken, turkey, pasta bar with pizza, salad bar, fruit bar. Microwave for guest use. Unbelievable selection IB-very small selection, one dinner at beach still buffet Hands down HM wins for food Bar HM-very poor selection of alcohol, no blender drinks IB-nice bar at beach for evening drinks Hands down IB wins for bar Pools. Never used pools. But did notice HM has far more pool loungers then IB. HM has a large shaded area with tables and chairs. IB most tables and chairs are reserved the night before Entertainment HM- daytime entertainment beach volley ball, salsa dancing, bingo. Evening entertainment every night (never made it there) IB- more of a laid back atmosphere during the day. A few evenings someone sang

Room very clean, a bit old style chalet but i love it ! nice and comfortable bed for me, outside area super clean, 2 big pools very beautifull, resto buffet good food, good service, employees very nice, a lot of chairs and guards are very nice and helpfull. I would return there